1(800) 590-3052
1(800) 590-3052
Christopher Stephens
Tech ID#: 93
Reviews: 13
Average: 4.85 stars

Christopher Stephens

Residential Technicians
Christopher Stephens has received 13 reviews, averaging:

Christopher Stephens's Bio:

Review:

When I made the appointment, we were very please that the girl waived the service fee charge to come out for an estimate due to a coupon she found. They say free estimate but that’s only if you accept the quote and get service done. No service, you pay a fee for them to come out to you. So technically, no free estimate. The tech came to our home right on time. He was friendly and informative. Although he started mentioning repairs we didn't even think we needed, but what do we know about garage doors? He quoted us an estimate way higher than expected, I’m assuming due to the extra repairs. We declined service and thanked him. He told us he needed to collect a service fee. We explained that when I made the appointment, the fee was waved, otherwise I wouldn’t of made the appointment. The tech told us how he collects the fee and the fee wasn’t supposed to be waved and shouldn’t have been waved. I called the company. They got it cleared up and told the tech not to collect the fee. We could tell the tech was annoyed. Not at us, but by the appointment maker. He apologized and explained again how they aren’t supposed to do that. I felt bad but that’s what I was told, therefore I’m not paying. We are going to search other companies. Seems their communication or something isn’t right. The whole visit just felt off which is another reason we declined.
Kristina Hamilton
Christopher Stephens Service Provided:
Garage Door Repair
Residential Technicians:
Review:

price way to high I only had you repair because I needed my car out. I would not recommend for any other work. bearings were said to be bad but I inspected old bearings after he replaced them nothing wrong with old bearings. price about 75 percent to high, springs price about 50 percent to high. just my opinion
Richard Szymanski
A Response from: Jim Rapp

Thank you for taking the time to provide your feedback. It was a pleasure speaking to you today and I'm glad we were able to get this resolved for you. If you have any further questions or concerns, please feel free to contact us at any time.

Comment from: Richard Szymanski

I just want to say after talking with you today and getting this resolved. you have lived up to expectations and I would recommend precision to others and give a 5 star rating. Thank You

Christopher Stephens Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Residential Technicians:
Review:

I needed a timely appointment and repair for a client. The dispatcher reached out to a technician to speak with me to ensure Precision could address my needed repairs as most companies weren't able to repair but wanted to convert to a torque spring. Precision was able to make the repairs and scheduled me that day! Chris Stephens was the technician who made the repairs and he did an outstanding job! He called on his way, called with his inspection assessments, made recommendations and made the repairs! He supplied me with the photos and paperwork I needed right away to submit to the client!
Theresa Daley
Christopher Stephens Service Provided:
Garage Door Repair
Product:
Springs
Residential Technicians:
Review:

Tech was very professional and did a great job on install, advised me of future issues I should have repaired in the near future such as new springs and rollers. Would highly recommend Precision to others. Thank you for a job well done!
Bill Patrick
Christopher Stephens Service Provided:
Garage Door Opener Install
Product:
Belt Drive Garage Door Opener
Residential Technicians:
Review:

Needed noisy garage door repaired. Technician was very professional , honest and did a fantastic job repairing the door , better than new . Recommend Precision to anyone needing garage door service
Frank Baliga
Christopher Stephens Service Provided:
Garage Door Repair
Product:
Springs
Residential Technicians:
Review:

not impressed
Edward Poore
A Response from: Jim Rapp

Thank you for taking the time to speak with us about your experience. We hope you found the resolution satisfactory. If you need anything please contact our Clearwater Administrative office at (727) 524-0001. Thank you.

Christopher Stephens Service Provided:
Garage Door Repair
Residential Technicians:
Review:

Mr. Stephens was very professional, curious and fast. He explained all that was wrong with my old unit and explained how much better and quieter the new unit would be. I will tell everyone how great your company is and how much Mr. Stephens explained everything and how fast he installed the unit and thoroughly tested it before he left!
Patrick Henry
Christopher Stephens Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
Residential Technicians:
Review:

I have used you before when a spring broke. Chris was on time and was very professional My garage door is very heavy. It is a Miami hurricane door. It 18 feet wide instead of 16 Ft. It was very heavy so we decided to put double springs on it to help lift the door. Chris was great and explained things as he did them. He cleaned up as he worked. I highly recommend Precision Garage door.
Jamilou Rosenkrans
Christopher Stephens Service Provided:
Garage Door Repair
Product:
Belt Drive Garage Door Opener
Residential Technicians:
Review:

Very pleased with the young man who represented your company. He worked very hard and did an excellent job.
Linda & al Ware
Christopher Stephens Service Provided:
Garage Door Repair
Product:
Remotes / Keypad
Residential Technicians:
Review:

Chris forgot to subtract the coupon for $25 Did a great job and was very knowledgeable
Bill Clouden
A Response from: Jim Rapp

Thank you for taking the time to speak to us regarding your concerns. I hope that our resolution was satisfactory to you. If you have any questions, please feel free to contact us at your earliest convenience.

Christopher Stephens Service Provided:
Garage Door Opener Install
Product:
Springs
Residential Technicians:
Review:

Your man Chris did a superior job of replacing the worn-out springs and rollers, including a coating of the garage door to help it work more efficiently. It is so refreshing to encounter a young man who is proud of his job and does it well. He was very patient with this old lady and explained every step of the repair.
Janet Fisher
Christopher Stephens Service Provided:
Garage Door Repair
Residential Technicians:
Review:

five star ...on time , professional , knowledgable, clean ,thorough and a pleasure to work with . I will request Chris for further service . He did a great job!
p. rossi
Christopher Stephens Service Provided:
Garage Door Repair
Product:
Rollers
Residential Technicians:
Review:

This is my second time I reached out to Precision and again they have delivered. Chris Stephens called as expected, he showed up, checked the issued and made recommendations. I ended up spending a bit more than I was expecting, but that was totally on me since I wanted to make sure everything I wanted done was done. I was super pleased with the workmanship and professionalism from Chris. I know I received the service I paid for and peace of mind. Chris explained all options and what was available. I recommend Precision to anyone I know.
George Gonzalez
Christopher Stephens Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
Residential Technicians: