Ben Elliot
Average: 4.91 stars
Ben Elliot's Bio:
Ben likes going to concerts & music events.
Palm Harbor, FL
Product:
Tampa, FL
Very pleased with his service; friendly & courteous
- Edward & Babette A
Product:
Clearwater, FL
Ben was very efficient, too.
- Carol A
Product:
Tampa, FL
very nice & courteous young man. I appreciate the phone call before he came & ON time too! He even changed the sensors around for me when I told him about my cats bumping them. A+ service
- Nancy C
Product:
Lakeland, FL
Resented effort to upsell. $272 for 90 day guarantee in springs vs. $650 for full job and 5 yrs guarantee. Not consistent. Felt like I was at Lub Express.
- Ed W.
Mr.Weed, Thanks for taking time to respond with your comments and concerns regarding the services that had been provided for you at your home. We are glad you chose our company for the repair; however we are sorry to hear you had concerns over the explanation of services that were completed. We understand you felt that there was something inconsistent with the price for the basic repair and warranty versus the full repair and extended warranty that it carried. Having taken a moment to review the invoice that had been provided at the time of our service, there were a few additional concerns that you chose not to address during our visit that can cause a striking reduction in proper operation of your doorâ??s systems. As a result of these multiple worn or failing parts, our trained and certified technician could easily foresee the high potential for future issues and our company just simply cannot provide a full warranty on any services completed considering the poor operating condition of the door. When additional needs may be present with a garage door, we may offer a full repair option to our clients. These full service repairs typically carry additional discounts and extended warranties and may address concerns clients might have been previously aware of with their door. We feel it is our responsibility, having been the company you chose to come and provide you a safe, functioning, and long lasting repair to make sure you know all the potential hazards and future issues your door may, or could already be, experiencing! Having chosen not to complete additional, recommended repairs is always our clientâ??s choice, and we are happy to honor that, but please understand that we just cannot provide full, long term warranties on repairs that may not last considering the poor condition of the other doorâ??s parts. If you have any additional questions about our services or warranty policy, we would love an opportunity to discuss it further with you. You may feel free to call anytime, 24 hours a day, 7 days a week at (727) 524-0001. Thank you again for being a valuable client! We appreciate your feedback!!
Product:
Tampa, FL
Excellent.
- Jim J
Product:
Tampa, FL
Ben was efficient & took the time to answer my questions. Great experience very knowledgeable.
- Sam J
Product:
Lakeland, FL
Job was well done tech was on time and knew what he was doing
- Edward W
Product:
Tampa, FL
Tech good - he let me watch ---
- Leo W
Product:
Clearwater, FL
Great job! As he was working, Ben immediately brought to my attention any additional cracked hardware that needed to be replaced and the last of the parts, so I knew what the total charges would be when he completed the job.
- Susan B
Product:
Tampa, FL
Great service person!
- r landmeth
Product:
Saint Pete Beach, FL
Ben was great and very informative. He was early and worked very quickly. Would have him out if needed again. M GO BLUE!!!
- Carrie D
Product:
Dunedin, FL
Ben was very professional.
- Joe B
Product:
Tampa, FL
Very courteous
- John O
Product:
Tampa, FL
Would recommend Ben for repairs and work
- Norman C
Product:
New Port Richey, FL
Ben was very professional & explained everything thoroughly to us. We could tell right away he knew what he was doing. great efficient installation. Pleasant to work with.
- Alison R
Product:
Apollo Beach, FL
Clunky noise at end of closing garage door. Promise quiet w/new rollers purchased.
- Don S
Don S. was contacted immediately after our offices received his comment card. Don informed our offices that he is completely satisfied with his door's performance since our previous visit. Apparently, his door is running smooth and quiet as promised by our technician. He was not sure what was causing the noise, but it has since left! Don was reminded that we offer a warranty on all of our services and if he ever has any concerns with his door he shouldn't hesitate to call us. We have live representatives available 24 hours a day, 7 days a week, and we would love to help in any way we can. Thanks Don!!
Product:
Clearwater, FL
Great job!
- John & Sandy K
Product:
Clearwater, FL
Excellent advice and service. Very knowledgeable.
- Steve E
Product:
Tampa, FL
Ben is greatn - 2nd time he's fixed my door - He is prompt, friendly, explains things does great work and I'd pick him over anyone to work on my door - He's a gem!
- Ricahrd S
Product:
Palm Harbor, FL
This has to be one of the best service calls I have ever had. Exceptional response time, quick repair to a fantastic tech. You're lucky to have someone like Ben!!!
- Rob C
Product:
Apollo Beach, FL
My opener was 1 year old - I wanted a better one that was quiet? I paid $600 for nothing - new one just as loud :(
- Tommy T
Once Tommy's comment card was received, he was immediately contacted by our office representatives to set up a follow up visit with a technician. Our company stands behind our work 100% and if there is any dissatisfaction whatsoever with our service, we want to make it right! Since Tommy's follow up visit, he has received a new motor system to replace the old one that just wasn't functioning as it should have been and was certainly nowhere near what Tommy's expectations were. The new system, we are happy to report, is running perfectly and Tommy is extremely satisfied. He did mention that he was sending in a new comment card reflecting his latest experience with our company which will be entered in immediately once it is received.
Product:
Land O' Lakes, FL
It is very satisfying to know that in this time of broken promises that there is still a company out there that delivers. They do what they say they will do when they say they will do it! Thank you
- R. Sullivan
Product:
Tampa, FL
Ben was very knowledgeable and professional
- J Illas
Product:
Tampa, FL
Was knowledgeable and explained the repair in detail
- Basel
Product:
Tampa, FL
Great job by Ben
- Keith L
Product:
Tampa, FL
He was very professional, explained everything in details so that we understood & he's very personable
- Tangla M
Product:
Tampa, FL
Prompt - friendly & very profesional
- Chester W
Product:
Tampa, FL
Thanks Ben for your help on a Sunday.
- Greg C
Product:
Tampa, FL
The entire job went very fast. Our service man was courtesy and answered all questions. I am very pleasured. Will recommend to friends.
- P. Malich
Product:
Great on time plsant
- Michael B