1(800) 590-3052
1(800) 590-3052
Carlos Morales
Tech ID#: 29
Reviews: 194
Average: 4.91 stars

Carlos Morales

Garage Door Designers
Carlos Morales has received 194 reviews, averaging:

Carlos Morales's Bio:

Carlos is a Residential Technician & Training Manager at Precision.
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Initially, I was impressed with the Ad. More impressed when the estimate was given and how professional the presenter was. His vehicle contained all of the sample products easily and professionally displayed. I had other estimates showing me pictures of products--there is no comparison like the real thing. The installers did a great job and were very helpful. A class A job in minimal time. I'd recommend this company to anyone. Thanks for the great job.
Mike G.
Service Provided:
Install Garage Doors
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Great experience in every phase - sales, installation,and permitting/inspection. I think I would have paid more and received less from alternative providers. Garage door and opener working flawlessly after almost a month.
Gary Gardner
Service Provided:
Install Garage Doors
Product:
Garage Doors
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

My garage door did not open, and I did not see your advertising. My husband had a hand written note in his desk with your phone number.....He passed away in November and I was cleaning out his desk. I called, was treated courteously on the phone, and Jeremy was at my house the next day. Courteous, polite, professional, and very knowledgeable. The problem was promptly fixed. I met Carlos later in the day...also courteous and professional. I will proudly recommend Precision to everyone I meet for the rest of my life. Thank you!
Susan Wegener
Service Provided:
Garage Door Opener Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

After going through a bad Tornado in the north Lakeland area, and having to deal with so many different contractors and companies, it was the greatest experience from a real professional. Thank you Carlos and thank you Pecision!
Robert Maysonet
Service Provided:
Install Garage Doors
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Jason was the best very professional and honest got the job done I recommend precision 100%
Diane Roberto
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

CARLOS AND JASON DID ONE EXCELLENT JOB.I WOULD REFER ANYONE TO USE PRECISION. I ONLY WISH I WOULD HAVE KNOWN ABOUT MILITARY DISCOUNT. STILL THE BEST TO GET THE JOB DONE I WOULD ALWAYS ASK FOR CARLOS AND JASON IF I EVER NEEDED REPAIR AGAIN. THANK YOU AGAIN ED LATOUR
Ed LaTour
Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Carlos and Chad were efficient and professional. They are truly good ambassadors for your company.
Wanda Cover
Service Provided:
Broken Garage Door Spring Repair
Product:
Belt Drive Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Great service, excellent service performance by Carlos. Very pleased with work done. Little pricey.
John French
Service Provided:
Garage Door Opener Install
Product:
Belt Drive Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Wow! Very Impressed! Carlos Morales & Austin we’re very professional, knowledgeable, friendly, and courteous. Everything was explained in detail. Very pleased with the final result. We would definitely recommend Precision Door !
Robert Acciard
Service Provided:
Garage Door Repair
Product:
Rollers
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Carlos and Alajandro came out and were very friendly and informative. I was given 3 choices for springs based on longevity and price. I told them I wanted the same springs that were being replaced to be used. .243 gauge. What I recieved were one .243 and one .250. Carlos explained that the door was a bit under springed pryor, so he used the different guage springs to correct this. I was then told and shown that the 3 bearings were also worn and needed replacement. This is where I am a little aggravated. They charged $150 for this. I told Carlos this was too high a price, stating that if they cost $20 a piece, why is labor $90? He stated "So we charge $30 a piece to install them. You can only do this at the time of a spring change." If these were something I could do without loosening the springs, I would have declined replacement and done them myself. I feel after witnessing the bearing change, and seeing what these cost online, $150 for bearing replacement is excessive. However, overall, Carlos was very nice, and thorough in his service. I declined new rollers. I can replace these myself. This was another excessive priced service based on what these cost and what it takes to put them on. In the end, I would reccomend Precision, but would advise anyone needing door service to educate themselves beforehand, to better understand the items on a garage door and their cost. And if you can, shop around for specific pricing so you can get the best value.
Jayson Kujat
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Precision Door installed a new belt driven garage door opener at our townhouse. The men were courteous and did a wonderful job. My problem is that after being given an " installed" price we were then charged $94 dollars extra for " shop materials" and angle iron. I was under the impression that"installed" price ment materials necessary to complete the job. Very disapointed in the hidden charges. Five star rating for the job, two star rating for not being up front about total charges.
Steve Cramer
A Response from: Jim Rapp

Thank you for taking the time to provide your feedback. We spoke to you yesterday regarding your experience and we are sorry for the miscommunication. I'm glad we were able to come to a resolution. If you have any questions, please feel free to contact us.

Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Same day service. New garage door opener installed in less than 2 hours. NICE !
Robert Vos
Service Provided:
Install Garage Doors
Product:
Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

My husband said to call Precision when our garage door wouldn't close. He new someone affiliated with the company. A live person with a heart beat answered the phone. That is #1 for me. She was very pleasant and knew her job. She scheduled our repair on the same day. The service guys were friendly and very knowledgeable on the product and did the repair in a reasonable time. Carlos explained the work needed, cost and time to repair, before he ever started. And kept his word. I highly recommend this company. There was also follow up by the owner with a thank you letter. All involved were very professional.
Hans and Maryann Mathes
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

We have used Precision a few times over the years. Have always been very satisfied but this time was was absolutely amazing! Garage door would not open. Carlos Morales came out. Highly professional and personable. Identified the problem in a matter of minutes and fixed it. Would highly recommend Precision to anyone. Please recognize Carlos for his professionalism and promote him as soon as you can.
Larry Tellus
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Excellent service right from the time I scheduled the service to arrival of technicisn. Carlos Morales was fantastic. He explained everything to me very nicely about the job, the repairs need, pricing etc. He was very courteous and professional. I would highly recommend Precision doors to anyone requiring service.
Milind Mathure
Service Provided:
Broken Garage Door Spring Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

The tech called me and arrived on time He was very courteous and professional, did great job and explained the operation of the opener. Will use your service and recommend you to my friends
Larry Bassett
Service Provided:
Garage Door Opener Install
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I've been pleased with Precision. The technician (Carlos) is really professional and straightforward, calls ahead and is on time and friendly.
Kathy G
Service Provided:
Garage Door Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Top of the line service from my initial call I needed a tech that day and I got it. Carlos came and did an awesome job he is professional in how he does his job.
John O'connor
Service Provided:
Garage Door Opener Repair
Product:
Rollers
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

We had a problem with our garage door slightly raised on one side, Precision was working on a neighbors garage, we went and asked if they could look at our door, they did not hesitate to look and told us that the cables at the side were fraying, they suggested that we got the work done very soon, they did not push for them to do the work, we asked for an estimate and decided to ask when they could carry out the work, they called the office and were able to do the work after they had finished at the neighbors. WOW what great service, Carlos and his colleague were absolutely amazing, very personable and so knowledgeable. I strongly would recommend Precision to anyone having issue with their garage doors etc. Thank you Precision!!
Bryn Lloyd
Service Provided:
Garage Door Repair
Product:
Cables
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

All I needed was to have the chain restrung to operate the door. Instead, the tech sought to convince me to replace ervery moving part of the system at a cost of several thousand dolloars. I only agreed to replace the main spring and bearings which, even though he agreed he would show me the worn bgearings, he never did. This suggests they did not need replacing, and I now doubt the spring did, either. After receiving an invoice of nearly $900, I regret having agreed to any service. In hindsight believe I was scammed, and will never patronize your company again. The single star is due to the fact the tech showed up on short notice when the dispatcher said he would.
Ed Golly
A Response from: Jim Rapp

Thank you for taking the time to speak to me today about your experience. I'm glad we were able to address your issues and come to a resolution for you. If you have any further questions or concerns, please feel free to call me.

Service Provided:
Garage Door Opener Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Team was great, mission accomplished! I was able to easily and quickly schedule an appointment and get them out after the limited-feature builder-grade Opener failed (again). They had inventory and installed a new smart Opener very quickly. They fixed all the noise coming from the door and adjusted the tension in the springs. Door is quite and works like a charm! Great service and very professional team, thanks!
PW
Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Made a call to Precision and within hours 2 Techs came out. { None Emergency} Had new Motor new Keypad installed. New Openers programed. Door in general survised. Carlos was fantastic, very informed great attitude, explained in detail. Would call them back anytime and I highly recommend. Ms. E. White
Else White
Service Provided:
Garage Door Opener Install
Product:
Remotes / Keypad
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

This was our first time using this company and I was impressed with the friendly, professional service we received. The maintenance was done in a timely fashion and the household was not disrupted in any way. Definitely recommend this company. Arrived at the promised time, worked efficiently, left a clean environment and a great impression!
Silke Padjune
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Everything about my service was great. My garage door needed to be repaired and I had never had this done before. After doing a little research I scheduled an appointment with Precision. I needn't have worried because everything went great. The guys showed up on time, were very friendly and explained the entire process to me as they went along. They showed me how to use all the features and even how to open the garage door in the event of a power outage. They even gave me a discount on one of the services. Overall it could not have gone better. I'm glad I got it done and I could not be happier with my new garage door opener. Who knew it could be so quiet! Thank you again.
Raoul Richards
Service Provided:
Garage Door Opener Repair
Product:
Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Carlos Morales and his assistant installed a new garage door opener and replaced the springs. They both were very knowlegable of their products and their work performance was excellent. Carlos pointed out that the installed springs were the incorrect size. Once the new ones were installed and I could see the difference in the performance of the garage door itself it was evident that I was provied the correct information. Precision will be my service agent as long as I have a garage door opener
Ronald Hiestand
Service Provided:
Garage Door Opener Install
Product:
Belt Drive Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Great service Friendly workers Expeditious work Accurate Trustworthy
David Nelson
Service Provided:
Garage Door Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Carlos was very professional and efficient
Barry Whipple
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

My wife and I first used your service over 2 yrs ago. We just moved to Florida. Service was professionally performed. Today we met Carlos, knowledgeable, professional, friendly. We fill fortunate to have worked with your company, that employs such a high caliber person as CARLOS MORALES .
Barry Coplan
Service Provided:
Broken Garage Door Spring Repair
Product:
Belt Drive Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

The service tech was great! Very professional and friendly. He also programmed the remote in my car and replaced the light bulb in my opener. He fixed the wiring and straightened the pull bar that was put in wrong buy the previous installer from another company. He also informed me that the springs were not safe and the door could not be manually lifted. I can park my car in the garage again and feel like I totally got great service for a reasonable price. It also came with a 5 year warranty.
Sandy Figler
Service Provided:
Garage Door Opener Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Jim, Not sure if you received my comments Saturday. I am a senior account manager for the largest commercial flooring contractor in the Tampa Bay area. (Spectra) I deal with end users, general contractors and my own labor force on a daily basis. What a positive experience my wife and I had dealing with your company. Carlos was both professional, knowledgeable and gave us a comfort level that we had selected the right company into our home. Thank you. Sincerely, Nancy & Joe Bazer
Joe Bazer
Service Provided:
Garage Door Repair
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