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Wesley Allen
Tech ID#: 82
Reviews: 35
Average: 4.91 stars

Wesley Allen

Repair Technicians
Wesley Allen has received 35 reviews, averaging:

Wesley Allen's Bio:

? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

The service tech was very courteous and knowledgeable. Precision has always maintained a high level of customer service.
Angela Davis
Service Provided:
Garage Door Opener Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I would recommend Precision!! I called on Friday night and they were out at my house the next day at 11:30am. The technician was courteous, friendly and knowledgeable. He explained to me what was wrong and what needed to be repaired and replaced. I was very happy with Precision.
Elizabeth John
Service Provided:
Garage Door Opener Repair
Product:
Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

We chose Precision from friends recommendations....glad we did. Wesley called to let us know of his time arrival which was right on. He was very courteous, professional, easy to talk to and very pleasant. Nice guy????
George Morgan
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Five Stars all the way! We came home from vacation to find our spring was broken, the door was too heaving to lift manually and we had two cars stuck in our garage. At noon we called the number on the sticker from a previous service call four years ago and there was a technician at our house by 6:30. The tech was Wesley Allen and he could not have been nicer or more courteous. He explained the process, provided the cost options and the work was done within an hour. The process could not have done any better.
Brooke & Ron Mirenda
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I have always relied on Precision Garage Doors for many years. I have been extremely happy with them. The service technician, Wes, who came out today was very friendly and professional. I feel confident in his assessment of my problem. Once again, a very good experience with Precision. I would highly recommend them.
Pam Hoffmann
Service Provided:
Garage Door Opener Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Garage Door repairs were made as recommended by Tech, Wesley. He was efficient and explained the reasons for each repair made; Spring, rollers and bearings. He also lubricated all working components on the door and works quietly and like a new door.
Paul Danner
Service Provided:
Garage Door Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Great service and repair thanks
Joseph Evans
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

My technical "Wesley" was professional, very courteous and right on time. He did an excellent FIVE STAR job replacing the broken springs on my double garage door. Great experience, highly recommend Precision Door and especially Mr. Wesley.
Ovais Syed
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Wesley was very nice,but I feel that I was over charged. I called for a tune up at 59.95 and ended up paying 249.00. He put new rollers in at 22.00 a piece. He said that they come in packages of ten. That I knew. But, I was not expecting to be charged 220.00 for rollers that you can get for 16.00 to 25.00 dollars for a package of ten. I know that they are not the quality that were in there previously. He was very surprised that I had all of my original paper work from when the door was installed. I will say that the door does run a lot smoother and is not as noisy but,I feel that I was charged 200.00 dollars in labor. That's crazy!!
Catherine Bishop
Service Provided:
Garage Door Repair
Product:
Rollers
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Wesley came in,diagnosed my problem and fixed my problem. I couldn't be happier.
Ralph Gilbert
Service Provided:
Garage Door Opener Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

The work itself was great and I would normally give you a 5 star rating but I didn't feel that Wesley was sympathetic about the fact this cost was surprising and at a very bad time for me and my wife. First my wife was told over the phone that the spring replacement was $120 for both springs but then Wesley said that's just for one. So now we were looking at double that amount but then Wesley put the scare in me that if we don't also replace the cables and drums, the cable could snap and cause injury so now the price went up to $440. Keep in mind, I was at work and talking to Wesley via my wife's cell phone so I couldn't judge the condition of the cables myself and make an informed decision so I told him to go ahead with the full repair. As I was trying to share that this cost was going to put a hardship on me and my wife, he made light of that by saying something like "well I have to work too" I did let Wesley know that was a very insensitive comment.
James
A Response from: Jim Rapp

Thank you for taking the time to speak to me. I hope our resolution was satisfactory to you. If you have any further questions or concerns, please let me know.

Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

The service all around was fast and very efficient, we were impressed and very pleased with Precision and would not hesitate to recommend to friends and family.
Nelson Hawkins
Service Provided:
Install Garage Doors
Product:
Garage Doors
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Wesley, the tech, answered all my questions in an intelligible way and seemed to know what he was talking about.
Marie Hamly
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Very good job. Professional and right on the time that was offered,
Gonzalo Strober
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

My DIY garage door project went bad. I remembered that my neighbor had used Precision and was pleased. I called them up and they took care of my door issue. Wesley, the technician, came out and did an excellent and professional job. I recommend Precision and would use them again.
Mike Shrader
Service Provided:
Garage Door Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Provided same-day, excellent service! Wesley was professional and efficient.
Chris R.
Service Provided:
Garage Door Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

So happy that the technician, Wesley Allen, was able to come out on a holiday weekend and get our garage door functioning again. He was extremely professional, polite, honest and very efficient. I had been concerned about a previous repair to the door....and he made sure to make it right and restored my confidence in continuing to only use Precision.
Carla Schutte
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Wesley Allen was my service technician. I was highly impressed with him from my first phone call. I was a little late getting home from the doctor. When I told him that, he asked if I was okay. He arrived exactly when he said he would, did an excellent job of informing me what he found, gave me three options to do today, and showed me some issues I need to address in the future but were okay for now. I think he is an excellent representative of your business.
Joanne Benzenhafer
Service Provided:
Garage Door Opener Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Well done. Same day service. Knowledgeable tech. Wesley did an outstanding job very nice product at a fair price as my situation was unique.
Steve Wolfe
Service Provided:
Install Garage Doors
Product:
Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

We had used you in the past and felt that we would be happy with the service. One door opener was not working. We are considering selling the house and knew it needed to be fixed. The capacitor and circuit board were replaced. It seems to be working fine.
Wayne Chapman
Service Provided:
Garage Door Opener Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

We needed our garage door repaired and it was nice being able to call and get a repair person on the weekend without having any extra charges. Wesley Allen was the employee sent and he was very professional and fixed the multiple problems with ease.
Laura Tobe
Service Provided:
Garage Door Repair
Product:
Cables
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Friday night, end of the week, ready to relax. CRASH! The garage door goes down. Called Precision and was welcomed by Amy who was friendly, efficient and she got us in for appointment later in the day. Wesley arrived even before the time span given, he was polite, friendly and efficient. We realized he was also knowledgeable when he went over all our options with explanations to all of our questions. Precision is lucky to have Westley on their team, we are so happy. Talent like Westley sould be rewarded.
Martha Roach
Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Wes was our repair technician, communicated professionally on his arrival time and showed up within a couple of minutes of what he anticipated.Wes was very thorough on his evaluation and did a professional job and very neat. I can’t say enough about this experience for me out of all of the services I have had in my home and all of my rental properties this has been the best company I have dealt with in over 30 years. Great job to you all
Doug Mccormick
Service Provided:
Garage Door Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Very pleased with the service. Wesley was professional and very helpful. We are very satisfied . We would recommend your company to snyone,
Erma Sheppard
Service Provided:
Garage Door Repair
Product:
Cables
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

The young man,Wes, who came to our house to install the garage door opener was very professional. He explained all the features of the products that you offered. Would highly recommend your company and give you 5 stars. Again thank you for your excellent customer service. Kevin & Helena ONeil
Kevin O'neil
Service Provided:
Garage Door Opener Install
Product:
Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Very efficient and knowledgeable.
Lynn Knewtson
Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Having put off service to my squawking garage door for too long,Wednesday morning found my car trapped in the garage by a broken cable secondary to a broken spring. I hooked a ride to work -- called Precision and asked if someone could come repair the situation on or after 6 PM, Wednesday night. Got that set up and about 7 PM "Wesley" bounded into my messy situation. What a nice guy! And what an assiduous worker. In about 2 hours, he had replaced the entire opening system with top rated equipment. Talk about a hale fellow well met! He isn't just a great mechanic, he also immediately becomes "Your Friend!" My entire garage door opening system, two new remotes and my vehicle garage door opening system were all in PERFECT working order, with the garage door opening so quietly that I thought it wasn't in action. Kudos to a company that seems to really know how to find the best of the best! Dr. Cook
Lawrence Cook
Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Wesley did a great job- was on time, called ahead, very professional. I highly recommend.
Janice Straske
Service Provided:
Garage Door Repair
Product:
Belt Drive Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I had my garage door repaired on January 7, 2018, by Wesley Allen. He did an excellent job and showed me how to maintain the door running smoothly. He was very professional and personable and I would recommend him to anyone needing any repairs to their garage. I read reviews on Precision's website by other clients using their service but was most impressed with their A+ service with the Better Business Bureau.
Margaret Wallace
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Can’t say enough great things about Wesley. Was courteous , professional, on time and went above and beyond the simple repair. Would highly recommend this company! Thank you
Carolyn Agnew
Service Provided:
Garage Door Repair
Product:
Rollers
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