Tom Naporano
Average: 4.76 stars
Tom Naporano's Bio:
Wesley Chapel, FL
Tampa, FL
We selected Precision because their website said no extra charge for weekends, and their A+ BBB rating. Our garage door spring broke on Saturday at 1pm. We called Precision at 1:30 and they scheduled an appt between 4-6 same day. Tom showed at 4:15, gave us an appraisal of our door's plusses and minusses. We decided to replace the spring, rollers, bearings and metal plate which attaches to the bracket to the chain. Tom N. said our door itself and opener were fine, just the hardware needed replacement and upgrade. He installed everything by 5:15. Our garage door is now as quiet as a Rolls-Royce. He said the work is warranteed for 5 years. We love the new quiet of our door. Thank you, Precision, for your quick and professional service. We will definitely recommend you to our neighbors.
- Sonja Case
Product:
Wesley Chapel, FL
The service request was for a garage door that would not completely open. The technician quickly realized that the garage springs were broken. He explained that this break in the springs was caused by normal garage use. He professionally installed new springs and lubricated the garage door. The garage door worked great after the repair. I was pleased with the service and will use this company if I need future garage door service. The technician explained what he was repairing and was very courteous while performing the work.
- Virgus Durrette
Product:
Port Richey, FL
Superb! I would definitely recommend to a friend.
- Janice Race
Product:
Saint Petersburg, FL
You folks are terrific. My door opener had failed (it was ancient) and you came the very same day! Tom (the tech) was friendly and very professional and explained my options. He worked in the pouring rain and terrible humidity and got the job done quickly and correctly. THank you! I love my new opener (smooth and quiet)!!
- norine noonan
Wesley Chapel, FL
Good as new thanks
- Mike G
Product:
Clearwater, FL
Tom was fast and efficient
- Constance T
Product:
Clearwater, FL
Efficient at good quality service in spite of the heat!
- Diane P
Product:
Clearwater, FL
Excellent service tom is very knowledgeable
- Charles S
Product:
Clearwater, FL
Excellent service tom is very knowledgeable
- Charles S
Product:
Clearwater, FL
Very helpful communicated problem & resolutions very well
- Mark C
Product:
Clearwater, FL
Came the same day wonderful
- Glenn M
Product:
Safety Harbor, FL
Rapid support! Great service with in dept feedback. I definitely feel smarter about garage doors. But I will leave the service to Precision.
- Michael R
Product:
Clearwater, FL
Excellent doors almost works like new
- Ronold P
Tampa, FL
Tom was great came on time explained everything and did a first class job
- Janet H
Product:
Clearwater, FL
Great
- Kim G
Product:
Tampa, FL
Nice guy very helpful taught me alot about what to do
- Juliann O
Product:
Tampa, FL
Quick response and quick fix. Thanks!
- Adam Bugg
Spring Hill, FL
I was very suprised that within a few hours of calling i had a new door
- Marsha M
Product:
Apollo Beach, FL
Made us aware of all repairs needed great job with minimal time down on doors
- Michael G
Product:
Davenport, FL
Great and fast service
- Jannehue C
Product:
Valrico, FL
The web site was very informative. It had everything we were looking for and had same day service even on Sunday. Tom did a great job and kept us informed on length of time and what kind of repairs we needed. We wiil recommend your services to family and fiends.
- Jimmy Hightower
Tampa, FL
I was very pleased with the service I received with Precision. I needed a garage door repair and wanted it as soon as possible. I called on Sunday and was able to arrange for an appointment for the next day. The Service Technician was right on time, very knowledgable, and certainly exceeded my expectations.
- Donna Fief
Tampa, FL
I was not home when the door cable came off, however the tech believes that something was under the door. He came and fix the problem and now it works. Thank you.
- Merrill Olson
Tampa, FL
Tom arrived timely. He ended up replacing the rubber astragal and the worn out screws on the tracks. He programmed two new remotes since my original ones were lost in a car fire. He was courteous, professional and knowledgeable. I will definitely contact you again for future garage door needs.
- Norma Zevallos
Lakeland, FL
Our double garage door's spring broke trapping our car. My wife had just given up driving and we sold the 2nd car giving us backup. Tom arrived within the schedule time and assessed the problem, gave us an estimate and time. He immediately proceeded to fix the spring and overhaul both doors at our request. We found Tom efficient and courteous. The elderly mother-in-law was in the hospital and was being discharged making the repair urgent. Next year we will be scheduling a service call.
- Richard Ward
Product:
Lutz, FL
Weekend service
- Suzy Tkacik
Tampa, FL
Excellent service! Customer Service and the technician kept me informed every step of the way. The service technician was on time, courteous, knowledgeable, and helpful. Price was right on target.
- Jeffrey Schenk
Tampa, FL
repairman came on time, performed repairs quickly, reasonable price. satisfied with service
- Luis Martinez
Tampa, FL
previous contact with parents door repair south tpa.I had also justhad lightning strike.so when I was able to talk with a live person on Saturday evening and was given any time on sunday ,it was great.my garage door had pulled supports from ceiling and garage tom was here by 830.he was finished before set time . he replaced everything except the actual door.he was so helpful and with tips while working.he was great .i would have tom back to do his magic with my door.i was great since as a nurse i was due on Monday to work late and is was great feeling knowing all was just right and safe.thank you again.i have already told 3 co workers of how great my experience was.working weekends as routine time for customers to call with time restraints or emergencies perfect .thankyou to tom for making a bad time for me much better with a great end experience
- Karen Emberton
Product:
On a scale of 1-5, I would rate the service a 5. The service technician, Tom, was very professional. When he came out, we knew we needed a new garage door opener, but he took the time to explain the process and then thoroughly showed us how to use the new equipment. The service was completed very quickly. I would definitely recommend your company to friends and family.
- Emily Lamb