Read what people are saying
about Precision Overhead Garage Door in:
Palm Harbor, FL
Precision Overhead Garage Door of Tampa, Clearwater & St Pete Metrohas received 425 reviews, averaging 4.93 Stars:
Palm Harbor, FL
Product:
Palm Harbor, FL
The connection between my door and opener. I was upset in what I thought was a poor job Brian explained why it had been done. He then installed the newest mount. It is definitely a better mount. Brian and his helper were quick, proficient, and courtous. They exp!aimed everything and even advised as to what was the best style opener.
- Richard Hoeschele
Palm Harbor, FL
Christian (your technician) performed an excellent installation of opener and replacing of all door hardware! He was punctual, clean, efficient, friendly, courteous, kind, cheerful, and professional. He did a most thorough job explaining and showing us how to operate the system and set up our cars to open and close the garage door.
- Michael Yellin
Product:
Palm Harbor, FL
needed Sat. service & used Precision before & purchased new Linear DC Drive opener, rollers, & rail linear...technician Tom B. did a good job as well
- Lois Michaels
Product:
Palm Harbor, FL
My daughter decided to hang from our garage door as it raised...came off track and then our spring broke! Within an hour of our call Issac was here to install a new spring. Working in the construction field most of my life I was well aware that our 30 year door was on it's last leg. Installing a new spring would have been a temporary fix as the wood was rotten in areas. Precision waived the fee for the emergency call and within 48 hours Jason had our new hurricane proof door installed! Both Jason and Issac we're extremely knowledgeable, polite and hard at it in this heat! Definitely recommend them to anyone in need of a quick fix or a new garage door.
- Steve Case
Palm Harbor, FL
You installed a rubber strip to prevent rain from entering our garage under the door. We hope this will work because it is our last resort. Griffin was a very nice technician who knew what he was doing. We have our fingers crossed.
- Carol Schwartz
Palm Harbor, FL
Jose Rosario was great to work with....he's an educator as well as a technician! It turned out to be an easy fix and he wrapped up the job in no time. I like working with a company where you can tell the employees are happy. Keep them happy and they keep your customers happy.
- Diane Williams
Palm Harbor, FL
Mike did a greyjob
- Mary lynn Lee
Palm Harbor, FL
We bought a new garage door in March and in general it works fine. But recently it began to make a loud "thud" sound when it nears the end of its travel when opening. It seems as though something may be binding causing the door to momentarily slow down until the motor can overcome this. Then it jerks quickly to catch up resulting in the thud sound. Your technician investigated and adjusted one of the rails but the problem remains...in fact it may be worse. He told my wife that "it's a big metal moving door and sounds are to be expected". I understand that the door will make sounds when opening, but the jerky movement and loud thud sound is not normal. I'm afraid this will cause a premature wearing out of my opener. I would like another technician to look at this again.
- Richard Naret
Thank you for taking the time to provide your feedback. We were able to send out a senior technician to your property on 6/10/19 to look at the noise the door was making. If there are any further concerns, please feel free to reach out to Danielle, the assistant office manager, and I will do my best to get you taken care of.
Palm Harbor, FL
First class operation. Very professional Installer . Looks great.
- Robert Lindberg
Product:
Palm Harbor, FL
Five star I have had service from Precision in the past. I had service from Christian Walker in the past and he is amazing. Please recognize him for his awesome customer service.
- Kathleen Fracassi
Palm Harbor, FL
Tech. Matt. ,was knowledgeable, courteous and professional . Service timing and workmanship was excellent.
- Paul Morra
Product:
Palm Harbor, FL
This was the worst service call I have encountered in nine years! Not only did the technician not know what he was talking about but he flat out lied. He could not diagnose the problem with my garage door so he proceeded to tell me the only sure solution to the problem was a $699.00 motor. No wonder they can afford so many commercials. Stay away from this company.
- Greta Clegg
Thank you for taking the time to speak to me yesterday regarding your experience. If there is anything else you need, please feel free to contact me.
Palm Harbor, FL
I couldn't have asked for a better result. Jose did a great job in a very timely manner. Very reasonable. 5 stars
- Terrence Cusack
Palm Harbor, FL
Great job and fast response to our needs. Give your team a FIVE STAR rating. The Irving's from Palm Harbor
- Douglas Irving
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Repair Technicians: Robert Blanchette
Palm Harbor, FL
Five Stars!!
- Michael Gaspar
Product:
Repair Technicians: Noah Geer
Palm Harbor, FL
2 men showed up in the time frame agreed and did the work in 1 hr. My request was not easy to explain but they understood and the result was very pleasing. My garage door was so loud it was very annoying and they fixed it quickly. It was costly, $790 but very effective. I would hire them again.
- Ralph Feith
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Field Managers: John Tsangarinos - Field Manager
Palm Harbor, FL
Same day service. New garage door opener installed in less than 2 hours. NICE !
- Robert Vos
Product:
Palm Harbor, FL
Your service was excellent.
- Helen Stanley
Product:
Palm Harbor, FL
I really knew I made the right decision to call Precision after Alejandro determined my spring was worn out. Watching that huge door drop like a ton of rocks when he pulled the cord to disengage the opener shocked me. Someone could have been killed and at the very least the door would have been damaged terribly. He and Bob put the new spring and other parts (rollers, drums, sensors, cables) in quickly and I got to work on time. And when he went to replace the battery in the outdoor keypad at my request and inadvertently broke a wire, he and Bob replaced my keypad free of charge! Thanks Precision!
- Gloria F.
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Repair Technicians: Robert Blanchette
Palm Harbor, FL
The experience started off well with professionals doing a good job with replacing our garage door. They even included the insulation for free after some confusion over the original order. I have now gone through yet another failed attempt with a county inspection because the permitting company's (Gulf Coast Permitting) inability to supply the required documentation to complete the job. Precision Garage needs to find a different company to do take care of the permitting process. This has now been going on for 5 months and I have wasted several precious vacation days because of it.
- Katie & jeffrey Robbins
Palm Harbor, FL
Brian, was pleasant and knowledgeable. He did a thorough examination of the door and the system. Offered us our choices and helped with the decision. Great service.
- Maureen Kasper
Product:
Palm Harbor, FL
I have had good service from them. I was disappointed that they have an email address in their emails to me that is not available. I find sometimes things in writing are easier to get straight.
- Ronald Fudge
Palm Harbor, FL
*5...very pleased with the service and professionalism of the service person.
- Aggie Howes
Palm Harbor, FL
This afternoon I was shocked by the snap of the very large spring/coil and the loss of the motor to my garage door opener. I called Precision and a tech was at my nome in 15 minutes. The problem was extensive and the fix was explained totally in laymen's terms. Bryan worked for several hours and completed the job successfully. Then he told me all about the new machine and reprogramed the remote for the door. The garage was cleaner than when he started. I have never heard a quieter garage door opener. Thank you for being there when I needed you.
- Nancy Kubecka
Palm Harbor, FL
Jose did a great job explaining what happened with our old motor and counter-balance, what he could do for us going forward and which options best suited our needs. I highly recommend Precision based on the service we received from Jose Rosario!
- Kirsten Detwiler
Product:
Palm Harbor, FL
Matt was very nice explained everything and did a great job! the door needed new springs because one snapped last night and the bearings were also shot so we needed them as well, the doors was replaced and springs etc. by Precision in December of 2012,
- Alan Santo
Product:
Palm Harbor, FL
Very disappointed. You put in new opener in 2010 so I called you when spring broke. Tech came and presided to tell me rollers,cable was going and an assortment of other problems. Seemed it was more prevented maintance than things that needed replacement . Only wanted springs replaced. Quoted me $880 I said no then it was $780 I refused service because on line average cost was $250-300. I got estimate on line from you and all of a sudden springs are $440. That’s a$340 difference in price. You’ve lost my business and all my neighbors in Salem Village. Refused service.
- Dominick Napoli
Palm Harbor, FL
Professional, courteous, timely service....as ALWAYS!
- Joe Larussa
Palm Harbor, FL
I have been using Precision forever for all my garage door needs. I am on my second garage door ( this time a Hurricane proof one) and have always had great work done at a fair price. Most recently my Door would not stay closed. They came promptly and Robert Trotter, the technician, took great care of me and was incredibly neat, knowledgeable and efficient. I highly recommend their services!!
- Barbara Epstein
Product:
The service tech, Chris, that took care of our problem was very polite, knowledgeable and did a great job. We would recommend your company any time. Five star rating
- Patrick Barry