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Our garage door, opener, and spring system were about 30 years old. The spring broke and the rollers plus some bushing/bearings were showing age. In the past, we had used a different garage door company with limited success so, based on TV advertising, we call Precision. After talking with Precision, we made an appointment for the next day, Kevin, our technician, arrived on time, diagnosed the issues, and gave us several options & price points. We agreed on a middle-priced level. The spring replacements, roller replacements, and additional work took an approx. .5 hours. After completion, everything worked as new. Kevin explained what he did, why he did it, and proper maintenance. For the work done and the parts replaced, the cost was nominal & acceptable. My wife and I are pleased with the competence of our tech, the quality of the parts, and the professionalism of the repair. We have no qualms recommending Precision.

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I called Precision because I needed someone to repair my garage asap as the door would not close and Precision had great reviews. They sent someone out the same day. The technician Kevin did a great job. Highly recommend.

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We were very pleased with the prompt, professional service received from Precision. Christian did an outstanding job replacing a broken spring and giving the door a complete rebuild that was badly needed.

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Great service!!

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Thanks to Mike for excellent service. Not only did he replace our motor, repair the garage door, and reset our car remotes, he left my garage spotless.

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Able to get appointment very quickly. Very timely arrival for appointment. Good description of what they were going to do. Friendly service. I wish there had been a proactive review of what needed to be replaced compared to what might have been under warranty as I had previously (within last couple of years) bought all new door from you. This was me requesting proactive maintenance on the door - nothing was broken

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I think you and your people are the best. You have excellent people on the phones and your technicians are on time, they are courteous, they know what they are doing and fix things in a reasonable time.

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Great fast competent service. Tech was first rate.

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Fast great service in 24 hours!

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The service was excellent . The technician was on time and he explained in detail what was needed for the service and followed through in a prompt manner. The price for the service was reasonable. I will definitely seek services if needed in the future and I will definitely recommend your company to others . Thank you.

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I have done business with Precision Door five or six times over the 21.5 years I have lived at this residence. Always been happy with the service and the company reps that come. Yesterday Bryan and Stewart fit that same mold very curteous and very good at what they were doing. Made repairs timely and since I was on a time crunch they helped me meet my goals. i had a broken cable on one side of the door. I had a broken cable many years ago. We did not replace years ago but we did yesterday. I did not think that was warranted based on the age of the spring. Ended up also changing the winders the cable runs on because new cables were thicker and required a winder winder. that repair then required a new spring. Just felt I had extra expense that wasn't necessary. Both men were professional, friendly and good. But in the end I felt I spent more money than was needed for the repair.

Thank you for taking the time to speak with us regarding your most recent service. We hope the resolution was satisfactory for you. If you have any further questions, please contact us anytime.

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Great team..Great job..very nice

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Jesse was a great tech and did an excellent job. Very professional and represents your company with high standards.

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Fast efficient service by a knowledgeable technician!

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Satisfied with my service & home base customer service

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The tech was great and I appreciated his timeliness and knowledge. Our father passed away 3 weeks ago and my siblings and I are trying to handle his personal affairs. I inquired about a military discount on behalf of our father, but was told a discount only applies to motors. We were a little disappointed in that but overall the service was great.

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Chris Pinnegar was our repair person today. He was very nice and personable. A pleasure to be around. He was very knowledgeable and clear with his suggestions. We had several items repaired and replaced based on his inspection. We were very happy with the service.

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The young men did a great job checking the doors. Bad keypad. Very pleasant and courteous. Thank you

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Kevin was very professional and efficient. An excellent representative for your company. Precision is our go-to for garage door service. Thank you. -

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Rebecca came out to help me decide on a new door.She was on time, very helpful and professional. She explained all the features and answered all my questions. I could not have been happier with meeting with her. I appreciated her folowup and discussion of the changes that had to be made. A purchase is in the near future.

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I believe Precision installed it years ago. My expectations were met. I rate your company 5 stars. The repair was very satisfactory. Thank you

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Excellent customer service! Chad repaired a broken spring as well as all rollers. Quick and painless and now works better than it ever did before. GREAT JOB CHAD!

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Very friendly ang great turnaround time.

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Excellent service, both by phone and personally!!!!

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Very professional work, timely and perfectly repaired ,,,

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Highly Recommend this business Quick, Fast, Efficient and Professional from initial sales estimate to final install. Great customer service and friendly folks.

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The garage door opener was professionally install to the point I can't believe how quietly the sound is now when I open an close the door. Everything looks great and I thank the gentlemen that repaired everything he explained the steps and why I should pick one of the two options, I did think the price quotes were very high, but I was more concern about safety for me and my family when returning home late at night and did not have a choice at the time.

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Matt did a great job. He was able to come early and worked quickly to get our new key pad, rollers and spring installed. Our garage door is now quiet and opens!

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Excellent Serve. Above and beyond. Thanks!

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We heard about Precision Garage Door from their many ads during the local news we watch. They were our second choice when our garage stopped working because we first wanted to contact another garage repair company we had worked with in the past. Given the experience over the phone with the late-night tech at the other company, we called Precision. I was able to schedule an appointment the following day to have our springs replaced and our service guy Josh was a pleasure to work with. He gave me 15 min notice that he was on his way and didn’t mind when I was a few minutes late racing home from work. He explained the repair and cost to me then performed the work in a timely manner. He was professional and kind. We had a great experience with Precision and would definitely recommend them.