We special ordered a door (color) so it took about 2 months to get the door but when it got to Precision they had installed almost immediately. All new hardware, springs, tracks, etc. Installers were professional, on time, and did the job right. I never knew a garage door was supposed to be quiet! Precision Garage Door IS as good as they advertise! Thank you!!

- Mike Singleton

I seldom write reviews but felt the service was worth a comment. I had a spring fail and could not remove autos from garage (oversized and very heavy commercial door). I called and received next day appointment. The crew (Jesse at al) was knowledgeable, informative, courteous and professional. Most importantly, they were all very personable and pleasant. I ended up upgrading multiple aspects of the door including springs, installing new jack-shaft motor and raising the rails to afford increased overheard space. Work was completed next day - perfect operation and clean work space. The summation comment from my teenagers who were home during the work - "nicest workers ever been to our house." Excellent process, excellent people. Can't say more apart from thank you.

- Patrick & hilary Marston

Initially was great. My garage door just literraly popped rollers off after my repeat service to fix issue from first service. Now waiting for emergency service as my garage hangs open

- Rodrique Rodney

Thank you for taking the time to provide your feedback. We appreciate the opportunity to make this better for you and if there's anything else you need, please give us a call.

Noah was prompt, courteous, and efficient. He explained everything in an easy to understand manner. He worked quickly and was very respectful. From start to finish it took less than 24 hours from scheduling an appointment to having the door back in full working order. There was an issue with a fraying cable and a tension spring that needed to be replaced. Also, opted to have the wheels swapped out for new nylon ones which extended the Warranty on the work 2 additional years. Having the door fully serviced was 1/4 of the price of getting a new door.

- Erik Sheronas

Fast Quality Service. Service Tech Timothy V. Was Amazing!!!!!!!

- Rochelle Oliver

called and they came out within 2 hrs and only took about hr to update my garage door with new remotes motor and key pad great service

- Dan Bachtel

Jason was very knowledgeable and helpful. I may have him back for further repairs as necessary.

- Paul Calhoun

Bryan Stewart was on time, gave multiple options, and completed the job within two hours from beginning to end. Great company and service all around!

- William Swain

My garage door was not operating correctly after having the system replaced by you earlier. A Technician came to service it but it stopped functioning as soon as he left. You sent a Senior Tech to service it and he replaced the unit at no charge. Both Techs were polite and efficient. I would highly recommend Precision Door to anyone.

- Stephen Hutchinson

Precision has done good work for me in the past, so I called on Precision again when my garage door cable broke. They sent me a friendly, knowledgeable technician . He told me what needed replacing, and what would be nice, but not immediately necessary. I made my choices, he did an excellent job, and cleaned up after himself. I was VERY pleased.

- Janeth Shewmaker

I was impressed with how I called in the morning and they said someone would be out between 12 and 4. I got a call a little after 12 and they were here by 12:30. Chris was very professional and knowledgeable and did a great job repairing my door. Would definitely recommend Precision. Linda

- Linda Thomas

Craig thank you for making my home visit a priority! My garage door had not opened in years and I had received varying inaccurate information as to why and before the work was started I knew exactly what was wrong and how my door would be repaired! Thanks!

- Latoyia Rushing

Great experience. The technician was timely, professional, knowledgeable, and did great work.

- Dave Strieback

Special Thanks to Precision for fixing my Garage door on Saturday Afternoon! Called them late on Friday after one of my springs Broke on Thursday night and they were able to Fit me In on Saturday for which I am deeply grateful! Special Thanks to James for explaining my options and Fixing it Right the First Time! I would recommend them for their Prompt Professional Service! Thanks again for a Job Well Done!

- Mike Plum

On time. Efficient. Fair price.

- Bill Holmes

Thank you Chris Pinnegar for the great service and the speedy rescue to our broken garage remote. I would never have guessed it was so simple of a fix. You were so pleasant and fast! Today was my Birthday and crisis was diverted. I really appreciate it.

- Tammy & jim Sego

It’s so good to see a service tech with 14 years of Knowledge not take shortcuts and does it the right way, and takes the time to explain exactly what he’s doing and what repairs are needed. Thank you so much Keith.

- Charlie Kerr

Even though it was the week of Christmas, you were able to send a technician the next morning. Your technician, Daron, was courteous, professional and knowledgeable. He reprogrammed the remotes that had stopped working and replaced all the hardware for our main garage door. Everything is now working perfectly. I will recommend Precision to my friends and neighbors. Thank you, Daron.

- Steven R

My spring broke on a Sunday, called them at 6:30 Sunday evening, a live body answered the phone and scheduled me for the next day. They were at my house by 8:30 the next morning and were done in an hour. Outstanding service, couldn't give them a higher recommendation.

- Mike Hambleton

We have used Precision garage door for many years and are always extremely satisfied. Competent and professional personnel; diagnose problems and provide available options; and perform work in an expedited and very professional manner.

- Jack Kiefner

I give Precision 5 stars for the repair work done on my garage door. The srerviceman was professional, clean and very knowledgable

- Claire Watson

Wayne was knowledgable, skilled and has a great attitude. He called when he was on his way and arrived with a smile. He installed a new Linear garage door opener on our double garage. Our old Craftsman worked, but was noisy and wasn't able to handle programing enough vehicles, remotes and the keypad. Thank you, Wayne!

- Janna Jean

Precision handled my garage door problem quickly. The Lady taking my repair request and Shane the repair man where polite and friendly. Shane explained what the problem was and provided me with a written estimate. The repair was made in less than 24 hours from my request. I feel the cost was within the idea I had for it. Nice job Precision!

- Kurt Bennett

What a great experience we had with Precision! I called around 8:00 am on Friday morning after discovering our garage door would not open, trapping both our cars inside. With a full day of appointments, it was a bit stressful. I pleaded to try and have someone come as soon as possible and while no promises were made, we had the good fortune to have your technician Jose, call me about 45 minutes later to tell me he was on his way! Jose was incredibly knowledgeable, professional, and especially kind and helpful. He diagnosed the problem, made the repairs and we could not be happier with the job he did. It would be a pleasure to refer Precision to family, friends and colleagues in the future, especially Jose. Thank you!!

- Debbie Momberg

Honest company. Replaced my defective opener at no charge. No hassling, just straight up fixed the problem.

- John Pawcio

Excellent service. Came out on a Saturday and fixed our issue in no time. Professional and polite service tech. We've used this co. before and have no reason to try another co. Trusted.

- Stephan Freeman

I have never ever has such perfect customer service from a company. I met two installer/tecnicians. Both were great. I know that the product is right for me, that I learned everything about my new product, and got terrific value! Thank you, I wish your service was universal through out the service industry. Teach some classes! First I was offered a check to see if it just needed repair. Well no, not after 23 years. I am happy and very content with service and products. Way more that were indicated from the dropdowns offered.

- Gail Eggeman

I have always used Precision for all of my garage needs. They have always been prompt and if they give you a time frame they are always accurate. Mr. Timothy Vaughn came out today and installed a damaged circuit board. He was very professional and courteous. He throughly explained my options after figuring out what was wrong and gave me the decision to select the option that I preferred.

- Helen Blount

Our garage door, opener, and spring system were about 30 years old. The spring broke and the rollers plus some bushing/bearings were showing age. In the past, we had used a different garage door company with limited success so, based on TV advertising, we call Precision. After talking with Precision, we made an appointment for the next day, Kevin, our technician, arrived on time, diagnosed the issues, and gave us several options & price points. We agreed on a middle-priced level. The spring replacements, roller replacements, and additional work took an approx. .5 hours. After completion, everything worked as new. Kevin explained what he did, why he did it, and proper maintenance. For the work done and the parts replaced, the cost was nominal & acceptable. My wife and I are pleased with the competence of our tech, the quality of the parts, and the professionalism of the repair. We have no qualms recommending Precision.

- Gary West

I called Precision because I needed someone to repair my garage asap as the door would not close and Precision had great reviews. They sent someone out the same day. The technician Kevin did a great job. Highly recommend.

- Sheila Mansur