Read what people are saying
about Precision Overhead Garage Door in:
Spring Hill, FL
Precision Overhead Garage Door of Tampa, Clearwater & St Pete Metrohas received 282 reviews, averaging 4.92 Stars:
Spring Hill, FL
Spring Hill, FL
It started with a simple phone call concerning what I thought was a problem. The employee I talked to said she understood and contacted a technician who was in my area. He (Josh) was there in a short time. He looked over my garage door and agreed on my assessment. He corrected my problem installing new hardware and springs. All complete in a little over an hour.
- Wayne Borden
Spring Hill, FL
Very impressed with your company. I called your office and was told the Technician would be out in a few hours. Luckily he had finished his other job and called me to come earlier. Great communications within your company. Luke was very knowledgeable and started working on our door with broken springs. I was surprised that the truck was equipped with all the inventory of parts to fix the doors. Great inventory management. He got both doors fixed and working properly. Thanks Robert
- Robert Woodward
Spring Hill, FL
I checked online and picked them it was a good choice, I had everything rebuilt springs, rollers all bearings etc.
- Richard Pione
Spring Hill, FL
We call Precision when our garage door would not close. Within 24 hours we had a tech out who was polite and knowledgeable. The wonderful office staff kept us informed to the techs arrival as he was a bit delayed. A very professionally run organization.
- Don & chris Reidy
Spring Hill, FL
Our problem was addressed in a timely manner and both the service performed and the company representative were exceptional.
- Terry Lear
Spring Hill, FL
The technician was on time, did a good job, and was very friendly. I was however disappointed that the information provided by the on-line "chat" person was not at all accurate. The cost of the job was much higher than I expected.
- Darryl Evans
Thank you for you feedback. We'd like to see what we could do to make things right however we've been unable to reach you. If you could please give us a call at 727-524-0001 to discuss this further. Thank you! :)
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Spring Hill, FL
This company is great quick response on time tech was friendly and assured me he could fix it on the spot at a reasonable price and he did that highly recommend this company and technician.
- Johnathan Grullon
Spring Hill, FL
Josh was the best tech ever
- Carole Fumano
Spring Hill, FL
Same day service, same day repair! Great Technician Orion!!!!
- Thomas Marshal
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Spring Hill, FL
Joshua was quick, professional and very friendly. He diagnosed the problem quickly and got the replacement system installed quickly and efficiently.
- Jay Eggers
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Repair Technicians: Josh Hink
Spring Hill, FL
This company actually shows up when they make an appointment with you. They are very efficient at what they do and I can’t believe how QUIET my garage door operates. Great job.
- Chuck Pullen
Spring Hill, FL
Excellent job. 100 per cent satified. Complete explanation
- Sandee Smith
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Repair Technicians: Mike Fanning
Spring Hill, FL
Josh was very efficient and installed my new garage door opener in the agreed on time frame. Excellent service.
- James Hughes
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Spring Hill, FL
Would like to thank James Mantsch and manager Scott Page for the new garage door opener. Made my day and would highly recommend precision.
- Albert Beaudoin
Spring Hill, FL
Called one morning after my opener failed. Office made an appointment for 2-6 PM that day. Tech arrived just before 2 PM. Tech diagnosed the problem, gave a clear explanation of the problem and the repair needed. A new operator was very professionally installed. Worksite was cleaned perfectly; system works exactly as it should. These are the type of folks who we can count on....there will be no reason to ever call anyone else. Thanks for Great Service!
- Richard Garrett
Spring Hill, FL
great service
- Joseph Caruso
Spring Hill, FL
Called Precision around 8:00 a.m. & representative was here by 10:00 the same day! Now THATS quick service. It was a minor problem but Isak took his time in explaining why our door was malfunctioning. Thanks for the good service! Kathy & Dennis
- Dennis Proul
Spring Hill, FL
We wanted to replace our garage door and opener and got quotes from 3 different companies. One quote was inflated with $800 of add-ons and we disregarded them. The other two were comparable, but we liked the responses that we got from Precision. Jim Stark was great to work with, even though we went back and forth a couple of times as we changed our mind on some options. They handled the permits for us, and were here for the install right on time, as promised. Robert and Sherman did a fantastic job on the install, AND had great taste in music. They were both friendly and professional. The work was done quickly and they left my garage spotless when they were done. We couldn’t have asked for a better job. We highly recommend the folks at Precision.
- Kurt Reichert
Spring Hill, FL
Very prompt and courteous technician, Joshua Hink; checked and advised me of issues I was not aware of and made necessary repairs in a timely manner. I have used Precision a few years back at a different location, as well as my daughter having Precision installing a whole new garage door. Thank you and your staff for a job well done.
- Marcia sue Hodge
Spring Hill, FL
Josh came to replace my garage door belt. He was both very professional and well experienced technician. Precision is very luck to have him. He completed the job in seconds and he simply sets the standard for all garage door installers. Job well done Josh !!!!!
- Lew Fiato
Spring Hill, FL
I had called to arrange for an estimate to have a garage door opener install. A technician arrived and provided me with an estimate that had 2 choices with prices. Me then ask me which one would I like to have done. I said I wasn't sure at the moment can you email me the estimate since it was on his iPad. He then attempted to coerce me to have the job done immediately. I told him I was getting estimates and would review them and make my choice. You still tried to talk me into doing it now and then proceeded to say that there would be a $75 charge for the estimate. When I spoke to their office personnel no mention was ever made that there would be a charged to come out to do an estimate. I had two other estimates free of charge and both were substantially cheaper for the same work. The technician then said he had to call his boss and tell him I refuse to pay the $75. He then told me that it would be tacked on if I took the job. He then sent me the email and left. I then looked up their company and noticed that they do have a service fee of $29.99 and a fuel charge of $20 when they come out for a service call if they do no work. That total was $49.95 not $75. I firmly believe that your technician was upset that he went out of his way to do an estimate and wasn't able to do the work so he wasted his time. My understanding that that's part of the job is to give free estimates. All companies do but apparently your company does not. Do not have them come out to do an estimate as they will try to coerce you to have it done right away. Their price was $3,000 and the other two quotes were for under $2,000 for the same work.
- Sal Casciotta
Thank you for taking the time to speak with me today regarding your experience. We are thankful you gave us the opportunity to make things right. If you have any questions or concerns in the future feel free to reach out to me directly :)
The owner, Jim Rapp, responded really quickly to my comments about the poor experience I received. He insisted on sending out his supervisor of technicians, Bob Blanchette, along with Chris the technician that was out the first time to install the garage door opener at no charge. At first I was very reluctant but he insisted and it actually took me a bit to relent as I do not and was not looking to get something for nothing. I offered to at least pay half the cost which they still insisted they will not take. I actually had a lengthy conversation with Jim and then Bob let them know I really did not want the job for free but they continuously refused and said no. I happen to own a small landscaping business in Spring Hill and have gone on numerous estimates over the past 20 years and know how to handle sometimes difficult situations with a disgruntled customer so I will just simply say Jim and his company are extremely dedicated to making sure everyone of their customers are completely satisfied and will do everything and anything to uphold the reputation of their company. I'm extremely appreciative that they installed a $4,000 state-of-the-art top of the line garage door opening system replacing numerous 30 plus year old parts and were extremely professional and efficient in doing the work. Thanks again Jim and Chris and accept my apology for my previous comments about my experience.
Spring Hill, FL
I was very impressed with the professionalism of your Company Chris was kind and respectful and courteous that you showed me and my wife we are happy that we find a good garage door company. Thank you Ed,jade,
- Edwin & jade Cano
Spring Hill, FL
Jesse Burns is the man! Excellent customer service, knowledge, and willingness to work with you. From a door hanging is space with broken parts to a balanced, quiet operating door, Jesse put together a plan of action that was flawless. Thank you very much!
- Bruce Higgins
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Spring Hill, FL
Even though I paid more than I thought I would, I am glad I did. My door needed an overhaul. The gentleman that took care of it all was kind, courteous and knowledgeable. Thank you for taking care of my needs.
- Susan Mcmahon
Spring Hill, FL
Fast excellent service. highly recommended for anyone with garage door issues.
- Mike Wojtak
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Repair Technicians: Josh Hink
Spring Hill, FL
When dealing with my deceased father's property, my husband and I discovered the garage door was not functioning properly. So, I placed a service call and Travis Dobson determined that the motor to the original opener had burned up; rendering it inoperable. He provided a replacement estimate within minutes and in under an hour, it was up and running! Travis was not only professional and courteous, he was knowledgeable and very kind! This is my second time working with Precision and I am extremely pleased with the service! Thank you to Travis for his exceptional service and to Josette for quickly scheduling us, given our time restraints.
- Laura Comeau
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Repair Technicians: Travis Dobson
Spring Hill, FL
$50 to tell me,"we don't work on them,you have to switch to our system." Your service man was prompt, however.
- Kenneth Fields
Thank you for taking the time to speak with me today regarding your experience. We are thankful you gave us the opportunity to make this right. Please do not hesitate to contact me for any other concerns you may have :)
Spring Hill, FL
Thank you Joshua, Back to being able to open the door. LOL.
- Walter & helen Russ
Spring Hill, FL
Josh Hink. He was pleasant, professional! I needed to repair broken spring on my door. Josh came earlier than my original appointment and worked out perfectly. He inspected my door as well and gave honest suggestions. Timely service. Thank you
- Tae Bang
I had used Precision in the past around 2017 for a broken spring on the garage door. It was fixed without issues and the tech was good. So when I was having issues with the garage door motor bringing the door up, tech found the issue and fixed it. Good service, friendly
- Eric Norford