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Read what people are saying
about Precision Overhead Garage Door in:

Spring Hill, FL

Precision Overhead Garage Door of Tampa, Clearwater & St Pete Metro
has received 304 reviews, averaging 4.91 Stars:
1 2 3 4 5
Review:

Josh was the best tech ever

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Josh Hink Service Provided:
Garage Door Repair

Product:
Opener

Repair Technicians: Josh Hink
Review:

Same day service, same day repair! Great Technician Orion!!!!

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Service Provided:
Garage Door Repair

Product:
Rollers

Review:

Joshua was quick, professional and very friendly. He diagnosed the problem quickly and got the replacement system installed quickly and efficiently.

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Josh Hink Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

Repair Technicians: Josh Hink
Review:

This company actually shows up when they make an appointment with you. They are very efficient at what they do and I can’t believe how QUIET my garage door operates. Great job.

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Service Provided:
Garage Door Opener Install

Product:
Opener

Review:

Excellent job. 100 per cent satified. Complete explanation

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Mike Fanning Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

Repair Technicians: Mike Fanning
Review:

Josh was very efficient and installed my new garage door opener in the agreed on time frame. Excellent service.

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Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

Review:

Would like to thank James Mantsch and manager Scott Page for the new garage door opener. Made my day and would highly recommend precision.

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James Mantsch Service Provided:
Garage Door Opener Install

Repair Technicians: James Mantsch
Review:

Called one morning after my opener failed. Office made an appointment for 2-6 PM that day. Tech arrived just before 2 PM. Tech diagnosed the problem, gave a clear explanation of the problem and the repair needed. A new operator was very professionally installed. Worksite was cleaned perfectly; system works exactly as it should. These are the type of folks who we can count on....there will be no reason to ever call anyone else. Thanks for Great Service!

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Arnold Simpson Service Provided:
Garage Door Opener Install

Product:
Opener

Repair Technicians: Arnold Simpson
Review:

great service

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Arnold Simpson Service Provided:
Garage Door Opener Install

Repair Technicians: Arnold Simpson
Review:

Called Precision around 8:00 a.m. & representative was here by 10:00 the same day! Now THATS quick service. It was a minor problem but Isak took his time in explaining why our door was malfunctioning. Thanks for the good service! Kathy & Dennis

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Isak Zenkic Service Provided:
Garage Door Opener Repair

Repair Technicians: Isak Zenkic
Review:

We wanted to replace our garage door and opener and got quotes from 3 different companies. One quote was inflated with $800 of add-ons and we disregarded them. The other two were comparable, but we liked the responses that we got from Precision. Jim Stark was great to work with, even though we went back and forth a couple of times as we changed our mind on some options. They handled the permits for us, and were here for the install right on time, as promised. Robert and Sherman did a fantastic job on the install, AND had great taste in music. They were both friendly and professional. The work was done quickly and they left my garage spotless when they were done. We couldn’t have asked for a better job. We highly recommend the folks at Precision.

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Robert West Service Provided:
Install Garage Doors

Product:
Garage Doors

Installers: Robert West
Review:

Very prompt and courteous technician, Joshua Hink; checked and advised me of issues I was not aware of and made necessary repairs in a timely manner. I have used Precision a few years back at a different location, as well as my daughter having Precision installing a whole new garage door. Thank you and your staff for a job well done.

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Josh Hink Service Provided:
Garage Door Repair

Product:
Remotes / Keypad

Repair Technicians: Josh Hink
Review:

Josh came to replace my garage door belt. He was both very professional and well experienced technician. Precision is very luck to have him. He completed the job in seconds and he simply sets the standard for all garage door installers. Job well done Josh !!!!!

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Josh Hink Service Provided:
Garage Door Repair

Repair Technicians: Josh Hink
Review:

I had called to arrange for an estimate to have a garage door opener install. A technician arrived and provided me with an estimate that had 2 choices with prices. Me then ask me which one would I like to have done. I said I wasn't sure at the moment can you email me the estimate since it was on his iPad. He then attempted to coerce me to have the job done immediately. I told him I was getting estimates and would review them and make my choice. You still tried to talk me into doing it now and then proceeded to say that there would be a $75 charge for the estimate. When I spoke to their office personnel no mention was ever made that there would be a charged to come out to do an estimate. I had two other estimates free of charge and both were substantially cheaper for the same work. The technician then said he had to call his boss and tell him I refuse to pay the $75. He then told me that it would be tacked on if I took the job. He then sent me the email and left. I then looked up their company and noticed that they do have a service fee of $29.99 and a fuel charge of $20 when they come out for a service call if they do no work. That total was $49.95 not $75. I firmly believe that your technician was upset that he went out of his way to do an estimate and wasn't able to do the work so he wasted his time. My understanding that that's part of the job is to give free estimates. All companies do but apparently your company does not. Do not have them come out to do an estimate as they will try to coerce you to have it done right away. Their price was $3,000 and the other two quotes were for under $2,000 for the same work.

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A Response from: Jim Rapp

Thank you for taking the time to speak with me today regarding your experience. We are thankful you gave us the opportunity to make things right. If you have any questions or concerns in the future feel free to reach out to me directly :)

Comment from: Sal Casciotta

The owner, Jim Rapp, responded really quickly to my comments about the poor experience I received. He insisted on sending out his supervisor of technicians, Bob Blanchette, along with Chris the technician that was out the first time to install the garage door opener at no charge. At first I was very reluctant but he insisted and it actually took me a bit to relent as I do not and was not looking to get something for nothing. I offered to at least pay half the cost which they still insisted they will not take. I actually had a lengthy conversation with Jim and then Bob let them know I really did not want the job for free but they continuously refused and said no. I happen to own a small landscaping business in Spring Hill and have gone on numerous estimates over the past 20 years and know how to handle sometimes difficult situations with a disgruntled customer so I will just simply say Jim and his company are extremely dedicated to making sure everyone of their customers are completely satisfied and will do everything and anything to uphold the reputation of their company. I'm extremely appreciative that they installed a $4,000 state-of-the-art top of the line garage door opening system replacing numerous 30 plus year old parts and were extremely professional and efficient in doing the work. Thanks again Jim and Chris and accept my apology for my previous comments about my experience.

Service Provided:
Garage Door Opener Repair

Review:

I was very impressed with the professionalism of your Company Chris was kind and respectful and courteous that you showed me and my wife we are happy that we find a good garage door company. Thank you Ed,jade,

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Service Provided:
Garage Door Repair

Review:

Jesse Burns is the man! Excellent customer service, knowledge, and willingness to work with you. From a door hanging is space with broken parts to a balanced, quiet operating door, Jesse put together a plan of action that was flawless. Thank you very much!

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Service Provided:
Garage Door Repair

Product:
Remotes / Keypad

Review:

Even though I paid more than I thought I would, I am glad I did. My door needed an overhaul. The gentleman that took care of it all was kind, courteous and knowledgeable. Thank you for taking care of my needs.

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Service Provided:
Garage Door Opener Repair

Product:
Springs

Review:

Fast excellent service. highly recommended for anyone with garage door issues.

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Josh Hink Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

Repair Technicians: Josh Hink
Review:

When dealing with my deceased father's property, my husband and I discovered the garage door was not functioning properly. So, I placed a service call and Travis Dobson determined that the motor to the original opener had burned up; rendering it inoperable. He provided a replacement estimate within minutes and in under an hour, it was up and running! Travis was not only professional and courteous, he was knowledgeable and very kind! This is my second time working with Precision and I am extremely pleased with the service! Thank you to Travis for his exceptional service and to Josette for quickly scheduling us, given our time restraints.

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Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

Review:

$50 to tell me,"we don't work on them,you have to switch to our system." Your service man was prompt, however.

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A Response from: Jim Rapp

Thank you for taking the time to speak with me today regarding your experience. We are thankful you gave us the opportunity to make this right. Please do not hesitate to contact me for any other concerns you may have :)

Service Provided:
Garage Door Repair

Review:

Thank you Joshua, Back to being able to open the door. LOL.

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Josh Hink Service Provided:
Garage Door Opener Repair

Repair Technicians: Josh Hink
Review:

Josh Hink. He was pleasant, professional! I needed to repair broken spring on my door. Josh came earlier than my original appointment and worked out perfectly. He inspected my door as well and gave honest suggestions. Timely service. Thank you

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Josh Hink Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Repair Technicians: Josh Hink
Review:

Your guy Keith was “outstanding” and competent …represented you “very well”!

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Service Provided:
Garage Door Repair

Review:

i am a new resident in Spring Hill and had an issue opening and closing my garage door electronically. I also had a problem that when it did work it was slamming shut. I saw the ad in the paper for Precision and gave them a call. I must say that the service I received from start to finish was excellent. The response time was quick, my service technician Brian was wonderful - he was polite, informative and gave me options on how to best correct the problems I was having with my garage door. I would certainly recommend Precision to anyone in need of help with their garges. Thanks for a job well done.

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Service Provided:
Garage Door Repair

Review:

Very pleased with your concern for the customer. Your technician Mike was so helpful and informative. I won't hesitate to call your company again. Great service and showed up when they said they would. Will be calling for a new garage door soon.

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Service Provided:
Garage Door Repair

Review:

I was very pleased with the service. repairman was very quick with the repairs. Called before arriving and was there early.

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Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Review:

I called and they were able to come out the same day. Josh was very helpful and was able to get it all running again. I will recommend them to family and friends

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Josh Hink Service Provided:
Garage Door Repair

Product:
Springs

Repair Technicians: Josh Hink
Review:

Andy just left a short time ago. I Knew my garage opener was old and I knew I would need a new one, before he even arrived. He called me and was able to come early. He was pleasant and professional. He evaluated the situation and said if he could repair it he would, but said he would be unable to. i already knew this. I mentioned seeing the website and seeing garage door opener advertised and showing it was 1/2 hp for $349 installed. He explained that model and mentioned that it was one he would have to order in, that they do not have those in stock, so I asked him for something comparable. He provided me a quote. i felt it was reasonable. it was an upgrade motor wise, but I know if anything happened to my current garage door, that it could handle a replacement garage door. He was very neat on placement of things and did ask my opinion on the placement of some thing. I greatly appreciated that he respected being in someone else's home and not just running a wire wherever he felt like putting it. The customer is definitely considered. I will plan on doing business with this company and will request Andy for future service.

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Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

Review:

My service man Jim was great. Answered my questions, showed me my problems and explained everything thoroughly. Gave me choices of equipment. Went out of his way and moved the gym equipment so he could get my door opener installed.

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Adam Miechle Service Provided:
Garage Door Opener Install

Repair Technicians: Adam Miechle
Review:

After reading all the positive reviews I decided to call Precision for my repair. Had new springs, motor and rollers replaced. Can barely hear the door open and close now. Also as senior citizens, we can rely on the WiFi app to insure we remembered to close the door.

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Mike Fanning Service Provided:
Garage Door Opener Repair

Product:
Belt Drive Garage Door Opener

Repair Technicians: Mike Fanning
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Pinellas County

(727) 474-4842

(727) 474-4842
Hillsborough County

(813) 344-2943

(813) 344-2943
Pasco County

(727) 478-0084

(727) 478-0084
Polk County

(863) 274-3470

(863) 274-3470
Hernando County

(352) 587-5286

(352) 587-5286
Precision Overhead Garage Door
Office: (727) 556-0066
13737 Automobile Blvd
Clearwater, FL 33762

License

License #
CRC-1329612