Review:

I had some miscommunication between "Corporate" (I suspect) and the office in Clearwater, FL because I was given prices for what I was requesting to be repaired, and when the final estimate came in from the technician was $1900. Disregarding the add-ons, the price for replacing just the springs was still not anywhere near what I was originally told (by corporate?). The price for just the spring replacement was not what I was interested in and I stated thank you, but no. The tech later gave me a lower price for installing the two springs to be replaced. He said that was as low as he could do, that it was at cost. I then asked about the veteran's discount which corporate said Precision gave and I also stated that I printed out a $15 discount coupon to be used if I did have Precision do the work. Initially, I was told that I couldn't get that because the last lower cost estimate was at cost to the company. Reluctantly, I agreed to the $320 lower price just to get the work done and not have to get other estimates. Craig did the replacement; when I went into the garage after a while the garage door was open and Craig I guessed was in his truck. It was a while before Craig returned and he then stated that he had spoken to his manager and was allowed to offer me an even a lower price from the original $320 (down to $274). Not hesitating, I accepted the reasonable offer and am quite satisfied with the work completed and the workmanship, professionalism, and Craig's profuse apologies for the discrepancies that arose. I told him not to worry about it, that he was just the messenger and doing his job and did it well and timely. Thank you Craig and to the General Manage in the Clearwater, FL office.

Review:

I'm not sure if this is YELP review, but I had the most incredible experience with your Tech Josh. He was fast, efficient and friendly. It wasn't just your normal day either it was a Sunday and Father's day, so he did go the extra mile. I'm extremely satisfied and HAPPY!! Josh is an asset to your company and make sure you tell him!!!! I sent this review he deserves to be recognized !!! Erik

Review:

Replaced springs, rollers and opener lock. Very satisfied with service except the pricing seemed to be on the high side. Technician was excellent, he was personal, polite and did excellent work.

Review:

I can’t say enough about the service I received from Precision! Adam was professional and so nice in our time of need! My problem became his problem and made sure we were well taken care of. My motor was replaced with a super quiet and efficient new opener. I’m so blessed they were there for us! And on a major holiday no less! Thank you Precision! I will never go anywhere else!

Review:

Best service ever , My technician Jesse Burns arrived early and got right to work . Made his assessment and discussed with me his findings and recommendations. He explained in detail and answered all my questions. No pushy sales tactics at all . I was able to pick and choose what I wanted done. Jesse put my mind at ease and was super professional with a great demeanor . The job was done in a timely manner . And I am utterly amazed on how it looks and sounds so quiet now. Thank you Jesse and thanks to the Precision Company for getting me in so fast and sending me a great technician .

Review:

Our serviceman was very nice and was very prompt. He explained everything to us.

Review:

switch and bait

Review:

Jose Rosario was the technician who did the work here. He was completely knowledgeable, professional and pleasantly personable. He even helped me re-hang a staghorn which the storm blew down. What a guy! It was a pleasant morning. Jose is a definite keeper!

Review:

Chris diagnosed the problem efficiently, and replaced the springs and garage door opener quicker than I would have thought was possible. Thank you.

Review:

Absolutely perfect.

Review:

Very pleased with the installation. Didnt try to force a new unit. He took his time installing the unit.

Review:

Quick response and fast repair. Will work with you again when next service needed.

Review:

I wish to thank technician, Joshua Page, for his professional service. Mr. Page was very polite, explained the issues and completed the repairs in a timely manner. He is a credit to the Precision group of employees and was dedicated in the performance of his job.

Review:

Very good service. Josh was very friendly and knowledgeable.

Review:

wes is an asset to your team

Review:

This is the second time I have used this company first time to install 2 new doors and both times it was a pleasure to have such a great team of people at my home and on the phone The lady who was so helpful said the Technician would ring 30 minutes out from getting to me which he did when he came he looked everything over gave me a quote and got the job done he was professional . Would I recommend your company it would be a pleasure to anyone who asks me Thank you again for doing every thing you say in your ads and in real time

Review:

The young technician was very friendly and professional. He explained everything that needed repaired and why. He had no problem going back and readjusting until the part was perfect. I was pleased with entire experience.

Review:

The person sent was nice and very helpful.

Review:

I already sent a review and asked for confirmation and never sent one. Nevertheless, I was totally satisfied with. My service and feel my technician was first class.

Review:

Outstanding job by Isak. He was extremely professional in describing what issues that needed to be resolved. Went over all the options. He went over what needed to be done to operate what was repaired and what to do to maintain its peek performance. Definitely satisfied with Precision, will continue to use their services, especially if all the employees are like Isak. Outstanding job all round by this young man.

Review:

You guys are simply amazing This is how every company should be! Jay K

Review:

As the former Exec VP of a major machinery service organization, I feel well qualified to recognize the excellent performance by your Service Technician Mike Boyle. He was well versed in the product and its installation. I would recommend him and your entire organization to anyone with the need for your product. One question; why is your telephone number missing from your TV ad? Your Jacksonville partner lists it. Before I retired, one lesson I learned, make it easy as possible for your customer to contact you without forcing them to go through any unnecessary steps.

Review:

I could not be more appreciative of the response today by Precision Garage Door. I backed into my garage door resulting in it being jammed in the door frame. PGD dispatched a technician with an hour! The technician Robert Trottier could no have been nicer. He was very customer focused. He kept me informed and understood my need to be able to get out of the garage by a certain! Excellent Service!! Best service provider I have encountered since moving to FL in 2012!

Review:

Outstanding service! Repairs made quickly & done properly! Service technician was great, very professional, explaining the repairs & provided answers to all my questions.

Review:

Service was quick and very professional. Keith was very knowledgeable and helpful.

Review:

The technician arrived on time, went right to work, finished the door in 3.5 hours. He did an excellent job! The door looks great and works great. He went over the operation and maintenance for the door. I am very happy.

Review:

Thank you Precision, I'm very satisfied with your service, very professional people's, keep the schedule on time, much attention and very reasonable, I'm very happy with you guy's, I really recommend you,thanks

Review:

Jose Rosario was very professional in the repair of my garage door. The work was completed quickly and to my satisfaction. I would recommend Precision door service for any repairs needed.

Review:

Excellent Service!! Called Saturday @8a, appt was 10-2p, they called in route and arrived @1030. Offered 3 levels of resolve, all fair and customary. Completed the work in about 45minutes. Courteous, clean and professional. I would recommend Precision Door Service to ANYONE requiring repair or maintenance !!! 5 STARS !!!

Review:

Carlos and Alajandro came out and were very friendly and informative. I was given 3 choices for springs based on longevity and price. I told them I wanted the same springs that were being replaced to be used. .243 gauge. What I recieved were one .243 and one .250. Carlos explained that the door was a bit under springed pryor, so he used the different guage springs to correct this. I was then told and shown that the 3 bearings were also worn and needed replacement. This is where I am a little aggravated. They charged $150 for this. I told Carlos this was too high a price, stating that if they cost $20 a piece, why is labor $90? He stated "So we charge $30 a piece to install them. You can only do this at the time of a spring change." If these were something I could do without loosening the springs, I would have declined replacement and done them myself. I feel after witnessing the bearing change, and seeing what these cost online, $150 for bearing replacement is excessive. However, overall, Carlos was very nice, and thorough in his service. I declined new rollers. I can replace these myself. This was another excessive priced service based on what these cost and what it takes to put them on. In the end, I would reccomend Precision, but would advise anyone needing door service to educate themselves beforehand, to better understand the items on a garage door and their cost. And if you can, shop around for specific pricing so you can get the best value.