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i am a new resident in Spring Hill and had an issue opening and closing my garage door electronically. I also had a problem that when it did work it was slamming shut. I saw the ad in the paper for Precision and gave them a call. I must say that the service I received from start to finish was excellent. The response time was quick, my service technician Brian was wonderful - he was polite, informative and gave me options on how to best correct the problems I was having with my garage door. I would certainly recommend Precision to anyone in need of help with their garges. Thanks for a job well done.

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Very pleased with your concern for the customer. Your technician Mike was so helpful and informative. I won't hesitate to call your company again. Great service and showed up when they said they would. Will be calling for a new garage door soon.

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Thank you for providing fast, courteous service. I as an elderly lady really appreciate all the effort you put forth to calm any fears we might have about who or what time the tech will arrive. Thank you for everything

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I was very pleased with the service. repairman was very quick with the repairs. Called before arriving and was there early.

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I called and they were able to come out the same day. Josh was very helpful and was able to get it all running again. I will recommend them to family and friends

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Andy just left a short time ago. I Knew my garage opener was old and I knew I would need a new one, before he even arrived. He called me and was able to come early. He was pleasant and professional. He evaluated the situation and said if he could repair it he would, but said he would be unable to. i already knew this. I mentioned seeing the website and seeing garage door opener advertised and showing it was 1/2 hp for $349 installed. He explained that model and mentioned that it was one he would have to order in, that they do not have those in stock, so I asked him for something comparable. He provided me a quote. i felt it was reasonable. it was an upgrade motor wise, but I know if anything happened to my current garage door, that it could handle a replacement garage door. He was very neat on placement of things and did ask my opinion on the placement of some thing. I greatly appreciated that he respected being in someone else's home and not just running a wire wherever he felt like putting it. The customer is definitely considered. I will plan on doing business with this company and will request Andy for future service.

Review:

From the time Josh Hink arrived until he left, it was entirely a pleasurable experience. He was a perfect gentleman and knew exactly what to do. Being as experienced as he was, he went straight to work and diagnosed my repair issues; i.e., new replacement springs, flange bearings and track wheels. I cannot say enough about the highly experienced and professional job that i received from Precision Garage Door. Please patronize this incredible and fine business!

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My service man Jim was great. Answered my questions, showed me my problems and explained everything thoroughly. Gave me choices of equipment. Went out of his way and moved the gym equipment so he could get my door opener installed.

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After reading all the positive reviews I decided to call Precision for my repair. Had new springs, motor and rollers replaced. Can barely hear the door open and close now. Also as senior citizens, we can rely on the WiFi app to insure we remembered to close the door.

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Good service professional same day repair. It was more that just springs though. It's a shame in todays business enviroment not to get good professional service, what we use to expect to keep your customer base. Well done - would definitely recommend

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tech was good.Nice worker. I do think the price of all my was work was very expensive. I dont think NASCAR pays as much for Springs as I paid for my springs for my garage door? Got a 3/4 horse belt drive system only comes with 1 controller?. had rollers changed, bushing changed.

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Josh Hink was very professional and gave an honest repair estimate with options. My garage door is now operating like new and quiet! Repairs were competed in under 2 hours and that was awesome! Thank you so much!

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every thing was done very professionally your service man was so good

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Your Tech, Matt Hink, did a fine job on our garage door. He was professional, pleasant and personable and because of his good customer service I would recommend Precision.

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I had some miscommunication between "Corporate" (I suspect) and the office in Clearwater, FL because I was given prices for what I was requesting to be repaired, and when the final estimate came in from the technician was $1900. Disregarding the add-ons, the price for replacing just the springs was still not anywhere near what I was originally told (by corporate?). The price for just the spring replacement was not what I was interested in and I stated thank you, but no. The tech later gave me a lower price for installing the two springs to be replaced. He said that was as low as he could do, that it was at cost. I then asked about the veteran's discount which corporate said Precision gave and I also stated that I printed out a $15 discount coupon to be used if I did have Precision do the work. Initially, I was told that I couldn't get that because the last lower cost estimate was at cost to the company. Reluctantly, I agreed to the $320 lower price just to get the work done and not have to get other estimates. Craig did the replacement; when I went into the garage after a while the garage door was open and Craig I guessed was in his truck. It was a while before Craig returned and he then stated that he had spoken to his manager and was allowed to offer me an even a lower price from the original $320 (down to $274). Not hesitating, I accepted the reasonable offer and am quite satisfied with the work completed and the workmanship, professionalism, and Craig's profuse apologies for the discrepancies that arose. I told him not to worry about it, that he was just the messenger and doing his job and did it well and timely. Thank you Craig and to the General Manage in the Clearwater, FL office.

Review:

I'm not sure if this is YELP review, but I had the most incredible experience with your Tech Josh. He was fast, efficient and friendly. It wasn't just your normal day either it was a Sunday and Father's day, so he did go the extra mile. I'm extremely satisfied and HAPPY!! Josh is an asset to your company and make sure you tell him!!!! I sent this review he deserves to be recognized !!! Erik

Review:

Replaced springs, rollers and opener lock. Very satisfied with service except the pricing seemed to be on the high side. Technician was excellent, he was personal, polite and did excellent work.

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I can’t say enough about the service I received from Precision! Adam was professional and so nice in our time of need! My problem became his problem and made sure we were well taken care of. My motor was replaced with a super quiet and efficient new opener. I’m so blessed they were there for us! And on a major holiday no less! Thank you Precision! I will never go anywhere else!

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Best service ever , My technician Jesse Burns arrived early and got right to work . Made his assessment and discussed with me his findings and recommendations. He explained in detail and answered all my questions. No pushy sales tactics at all . I was able to pick and choose what I wanted done. Jesse put my mind at ease and was super professional with a great demeanor . The job was done in a timely manner . And I am utterly amazed on how it looks and sounds so quiet now. Thank you Jesse and thanks to the Precision Company for getting me in so fast and sending me a great technician .

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Our serviceman was very nice and was very prompt. He explained everything to us.

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switch and bait

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Jose Rosario was the technician who did the work here. He was completely knowledgeable, professional and pleasantly personable. He even helped me re-hang a staghorn which the storm blew down. What a guy! It was a pleasant morning. Jose is a definite keeper!

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Chris diagnosed the problem efficiently, and replaced the springs and garage door opener quicker than I would have thought was possible. Thank you.

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Absolutely perfect.

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Very pleased with the installation. Didnt try to force a new unit. He took his time installing the unit.

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Quick response and fast repair. Will work with you again when next service needed.

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I wish to thank technician, Joshua Page, for his professional service. Mr. Page was very polite, explained the issues and completed the repairs in a timely manner. He is a credit to the Precision group of employees and was dedicated in the performance of his job.

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Very good service. Josh was very friendly and knowledgeable.

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wes is an asset to your team

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This is the second time I have used this company first time to install 2 new doors and both times it was a pleasure to have such a great team of people at my home and on the phone The lady who was so helpful said the Technician would ring 30 minutes out from getting to me which he did when he came he looked everything over gave me a quote and got the job done he was professional . Would I recommend your company it would be a pleasure to anyone who asks me Thank you again for doing every thing you say in your ads and in real time