Review:

Excellent Service!! Called Saturday @8a, appt was 10-2p, they called in route and arrived @1030. Offered 3 levels of resolve, all fair and customary. Completed the work in about 45minutes. Courteous, clean and professional. I would recommend Precision Door Service to ANYONE requiring repair or maintenance !!! 5 STARS !!!

Review:

Carlos and Alajandro came out and were very friendly and informative. I was given 3 choices for springs based on longevity and price. I told them I wanted the same springs that were being replaced to be used. .243 gauge. What I recieved were one .243 and one .250. Carlos explained that the door was a bit under springed pryor, so he used the different guage springs to correct this. I was then told and shown that the 3 bearings were also worn and needed replacement. This is where I am a little aggravated. They charged $150 for this. I told Carlos this was too high a price, stating that if they cost $20 a piece, why is labor $90? He stated "So we charge $30 a piece to install them. You can only do this at the time of a spring change." If these were something I could do without loosening the springs, I would have declined replacement and done them myself. I feel after witnessing the bearing change, and seeing what these cost online, $150 for bearing replacement is excessive. However, overall, Carlos was very nice, and thorough in his service. I declined new rollers. I can replace these myself. This was another excessive priced service based on what these cost and what it takes to put them on. In the end, I would reccomend Precision, but would advise anyone needing door service to educate themselves beforehand, to better understand the items on a garage door and their cost. And if you can, shop around for specific pricing so you can get the best value.

Review:

I have used your services in the past and was happy with the response, service and price. I was just as satisfied with the work this time. Your technicians were professional and efficient. 5 star rating

Review:

I am so pleased with Precision Doors from the Sales Consultant Julie, who was very informative of the product, to the installer, Justin who was very professional, proficient and polite not to mention he did the entire install alone, my old door was a very heavy old system!! Justin deserves a raise!! Thank you Precision for such a wonderful product and great Service!! I will definitely tell my friends and neighbors about your great service!!

Review:

I was very pleased with the replacement of my garage door opener. Mike, the technician, was very accommodating with his knowledge and desire to give me the best possible service. He was punctual and well versed with his product.

Review:

We had a garage door and opener installed and we were pleased with the installation. The products installed were top quality and the installation was performed by experts. I would not hesitate to recomment this company and their services to anyone. Thank You

Review:

Had an excellent experience with Precision Door. Chad (A) - Donavan arrived promptly, assessed our garage door needs, made recommendations and repaired in a timely manner.

Review:

Dear sirs; I have been using your company, for my garage door maintenance for quite a few years. In November 2014, I had my spring break and had to be replaced. At that time when the technicians came to service my garage, they told me that the bearings and cable was also snapped and so I had them replaced. At that time it was approximately, $800. Yesterday, my spring broke again, (4 years old), asked for emergency service and I couldn't be accommodated. So, I got a ride to work because my car was stuck in the garage. When the technician came out this time it again was not only the spring but the bearings and the cable was frayed, (AGAIN!). Something is not right either with the product you are using or the way they are installed. This time it cost me $963. I had a technician out in December to fix my garage door opener, only for that to cost me $250 for a new circuit board. Then he asked my wife that I should have that unit changed. By the way it was the same technician. I am totally dissatisfied and I would like a call back. David LaMantia

Review:

Somewhat pricey but Andrew did a great job and was very courteous.

Review:

I was very pleased with the work and how quick he got things done. It was a pleasure doing business with David Crow.

Review:

You were recommended to me by neighbor (Mrs. Ferrara). I was very satisfied with Holly's handling my call. James Mantsch was exceptionally pleasant and professional. He fixed my problem, but then I had him do preventive measures by replacing worn garage springs which would eventually break (one was very warped and worn). I will definitely recommend your company to my friends and neighbors. Thanks you for your wonderful service.

Review:

ARNOLD SIMPSON was a 5 star service technician. He arrived promptly and advised he was able to assist with my original request for a replacement remote for a very old opener and program it as well as the unit didn't have a program button and the original opener left with a car. More importantly he inspected the entire system and pointed out some deficiencies that I was not aware of and had them attended to. A very friendly and understanding man who helped me understand in a non-technical level. I would highly recommend this company.

Review:

Appointment was made and on time. Technician was polite. Seemed to have no idea what the problem was initially. Asked lots of questions as to wether I'd spoken to other repair companies. Came back after investigating and said it was a broken spring. I couldn't believe I'd never noticed it split in two before, much less a trained technician! Said it was $540 for springs that work and $240 plus tax for another part I needed. Presented it in a trained sales technique I should never have fallen for. I thought it was high, but didn't know and wanted to get it done so said yes. I looked up what it really should have cost ( $200-$300) I paid $760 after a 'coupon' he applied when I said I was paying way too much. I was totally ripped off by your company!....More fool me, but I will definitely not use you again or recommend you.....unless the extremely expensive springs under a 5 yr warranty break?

Thank you for taking the time to speak to me today. I'm glad we were able to come up with a satisfactory resolution for you. If you have any further questions, please feel free to call me.

Review:

Thank you Precision for another great service, This is the second house I have had you replace the garage door drive units in and can't believe how quiet the belt driven units are compared to the worm screws.Your technician, Arnold Simpson, was very efficient and knew all parts of the job,including reprogramming the opener in my car. Both times I have had excellent service and had no issues with the doors in 4 years that I owned the previous house.

Review:

i would say you are a 5+. Your tech was polite, called ahead and on time. He knew his job and did it well. I am very happy with your company and will call again, should I have a need. Thank you for your service.....

Review:

Chad was wonderful and very professional. He took the time to explain things. I appreciated this promptness, as well. Five star rating.

Review:

i believe Albert is an asset to your co.

Review:

Jordan was professional, yet warn and pleasant. He did not rush me to select the repair I decided upon. He gave me three repair choices with the price plan, answered my quesfions not pushing one plan over another. Gave me estimated times for completion and met them. Also, three methods of payment. Was not a difficult problem to solve.

Review:

Same day service and Noah was very professional and courteous and fixed my issue. Thanks for the great service!!

Review:

Quick response .............quick repair.........nice work..........reasonable prices.....Thx Precision

Review:

Chad Donovan was outstanding. He was very professional, courteous and thorough. It was a pleasure doing business with him. He was an excellent representative for our company. Thank you!

Review:

Fast friendly effeciant service.

Review:

When I made the appointment, we were very please that the girl waived the service fee charge to come out for an estimate due to a coupon she found. They say free estimate but that’s only if you accept the quote and get service done. No service, you pay a fee for them to come out to you. So technically, no free estimate. The tech came to our home right on time. He was friendly and informative. Although he started mentioning repairs we didn't even think we needed, but what do we know about garage doors? He quoted us an estimate way higher than expected, I’m assuming due to the extra repairs. We declined service and thanked him. He told us he needed to collect a service fee. We explained that when I made the appointment, the fee was waved, otherwise I wouldn’t of made the appointment. The tech told us how he collects the fee and the fee wasn’t supposed to be waved and shouldn’t have been waved. I called the company. They got it cleared up and told the tech not to collect the fee. We could tell the tech was annoyed. Not at us, but by the appointment maker. He apologized and explained again how they aren’t supposed to do that. I felt bad but that’s what I was told, therefore I’m not paying. We are going to search other companies. Seems their communication or something isn’t right. The whole visit just felt off which is another reason we declined.

Review:

Great customer svce .please just email the invoice for my records

Review:

same day prepaire.very good service

Review:

Repair Service was done by James , he did a very good job thank you

Review:

I was very satisfied with the work but unable to open the e-mail to get a receipt.

Review:

I was very happy with the service provided. The repair man was very pleasant to work with, explained everything thoroughly and was very knowledgeable. I would highly recommend this company for anyone needing a repair.

Review:

Chris was on time and extremely efficient explaining each step along the way. I wish I had call you guys years ago. Thanks again to Chris & Precision

Review:

He was on time, he explained what the repair options and prices were. Did the job fast and the door works great! ??????????