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Chris Carelas was very pleasant and courteous. He took the time to explain and answer out questions. Excellent employee.

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Chris did a terrific job of changing our opener for a belt drive(and 10 yr. warrantee). Circuit board failure resulted in the need to replace. Fast service, excellent tecnician made the job painless.

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Totally pleased with rapid response--less than 1 hour after I made the contact---and the excellent and friendly service I received. Much appreciated.

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John Pappas has 5 stars from me. John installed the garage door opener and now repaired the springs. I appreciate his professionalism and quality of work. I am so pleased that he returned to do the repair. John has compassion and tries to work with you. I recommend him highly.

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I have been a customer several years ago and have been very satisfied.

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I GAVE YOU GUY A 5 ALL THE WAY SERVICE WAS GREAT.

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No work done yet--just estimate. However, rep Rebecca was great. No pressure but answered our questions efficiently whereas we were able to decide for our needs and budget. She was pleasant and professional, easy to talk to, almost as if we knew her. Expecting the same great service when the techs come to install our new garage door.

Review:

We called Precision because the hurricane-impact garage door wasn't opening properly with one of the remotes. Noah came out and assessed the situation. He installed a more powerful and quieter garage door opener (3/4 hp versus 1/2 hp). He explained everything to me and the install took about 45 minutes. Noah is a very pleasant young man and knowledgeable about his job. We got two new remotes and everything is working perfectly. Great job all around!

Review:

Made a call to Precision and within hours 2 Techs came out. { None Emergency} Had new Motor new Keypad installed. New Openers programed. Door in general survised. Carlos was fantastic, very informed great attitude, explained in detail. Would call them back anytime and I highly recommend. Ms. E. White

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Service was prompt and very helpful

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he came in being very professionally worked and did the job make sure we was understanding everything that he was doing it was very reasonable and price just to own around professional person that's what I like keep up the good work that you are doing at Precision garage door repairs great work excellent work.

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I wish I could give Precision 10 stars instead of 5. We had trouble with our garage door over the weekend and called Precision mid morning on Monday. Precision had not originally installed the door, but had done some work on it for us last year. David C., a technician, came to our house about 3 hours later. He was very knowledgeable, explained everything thoroughly, replaced some parts, and was finished in 45 minutes. Then he explained what he had done and what he had replaced. He also showed me how to lubricate the hinges and springs once a year, and gave me a spray container of liquid grease to do it. There was no cost - he said everything was under warranty. He thanked me for our business, and told me that Precision's policy is to make all customers happy and their garage doors work properly. As a retired business owner myself (in an unrelated industry), I couldn't agree more with that policy - and I saw the policy in action when David did the excellent work for us. I told him I would gladly recommend Precision to friends, neighbors, and family - or anyone.

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Excellent and friendly service

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Jordan was professional, yet warn and pleasant. He did not rush me to select the repair I decided upon. He gave me three repair choices with the price plan, answered my quesfions not pushing one plan over another. Gave me estimated times for completion and met them. Also, three methods of payment. Was not a difficult problem to solve.

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My appreciation to Precision for helping me in a situation. The closing on the sale of my house was one day away, and the new keypad on the garage door that was installed the day before would not work.(not installed by Precision). I made a frantic call on a Wednesday evening and Thursday at noon they were here fixing the problem. The walk thru with the buyers went well and the closing took place. THANK YOU. Christian Walker, the service man, was courteous, efficient and knowledgeable.

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Precision came the same day we called. The problem was a silly one but we decided to get a new closer. The technician was great. He was friendly and professional even though he had to work in such hot environment. We will recommend Precision and will use them again.

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The installer was an excellent and knowledgeable person about garage doors. It was late in the evening, plus a Sunday and he took his time to repair our garage door. We are grateful for such a repair person that took his time and really enjoyed his job. The rating is a 5.

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Great service - prompt, courteous and helpful. Matt diagnosed and repaired my dead garage door opener - on the weekend! He even corrected the previous installation to operate more smoothly. This is the smoothest and quietest garage door opener I've ever had. Thanks, Matt!!

Review:

Shane replaced the rollers and springs also fixed a gear in the garage opener. Our garage door now purrs and we could not be happier. He was courteous, polite and also arrived on time which I appreciated. Thank you, Sally Koiso

Review:

I should have provided comments before this latest warranty repair so my comments are related to our experience with the door since purchase including the recent service call. We purchased a new hurricane rated garage door in September 2017. Since that time we have had a number of serious issues with the installation that required repair. The first issue involved the bottom metal sill plate with the weather strip literally falling off the bottom of the door. Thankfully it did not damage the cars in the garage. The second issue involved poor operation of the door which required more bolts added to the brackets that attach the individual panels and fasten the back hang with an anchor. The most recent issue involved the bracket that attaches the door to the track the lifts the door. 2 out of 4 bolts had fallen out, one bolt had sheared off so that the door was attached with one bolt. The technician replaced the bracket with a 21" reinforcement bracket which he mentioned should have been used at installation given the weight of the double door - a $100 upgrade that was not offered when we purchased the door. All of the repair work was done under warranty at no cost, but I have never had similar problems with garage doors at previous residences after many years use. The technician (Luke) that made the recent repair was excellent. On time, efficient and pleasant. He deserves 5 stars but our overall experience with Precision has been anything but 5 stars.

Review:

Starting with phone call to technician Joe showing up on schedule to Joe carefully explaining options and cost for broken garage door opener, the experience with Precision was professional, personable and excellent. I appreciated having options from good, better to best and appreciated having each pro and con explained to me by Joe. No pressure, just the facts. We chose a new unit and have been very satisfied Highly recommend

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This is the second time we have used Precision Door Service. The first was to replace the torsion bar spring and the second to replace the opener. In both instances we received exceptional service. We would recommend Precision to everyone.

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I have used Precision Garage doors before. I was pleased with Ability and their promptness. I would have them again.I had a new garage door opener

Review:

The service is outstanding and your technician Ed Lucchesi is very friendly and very helpful he corrected my problem very quickly.

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Jose was wonderful and provided first class service. Personable, professional and knowledgeable. This company always surpasses our expectations! We will be continue to be loyal customers!

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Your technician was a great help and very knowledgeable. Can’t wait to see my new door

Review:

Chris the technician called before he arrived to let me know when he would be there. He was on time,courteous and professional. He diagnosed the problems with my door and gave me a couple of options. He fixed the door and replaced broken springs and rollers.He replaced a bar going across door which stopped my door from bowing out. My door works beautifully and now quietly. Thank you Chris for a job well done.

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All good

Review:

Confirmed what I had suspected, the door was ready to be replaced. And, after going over my options with Craig, I decided it was time to get a new door and opener. Very professional discussions. Precise and to the point. I will be happy to refer anyone that asks where they could get theirs repaired or replaced.

Review:

Great job and great service. Highly recommend. A five star company