Read what people are saying
about Precision Overhead Garage Door in:
Pinellas County, FL
Precision Overhead Garage Door of Tampa, Clearwater & St Pete Metrohas received 3277 reviews, averaging 4.92 Stars:
Clearwater, FL
Product:
Saint Petersburg, FL
Everytime service or installation is needed Precision is fast courteous and professional. They definitely have the business model down pat for customer service Great company with fantastic employees representing them. These days that's hard to come by..
- Regina and mark Resop
Product:
Saint Petersburg, FL
Rob was an excellent technician and completed an excellent job.
- Joyce Peffly
Product:
Garage Door Designers: Robert Trotter
Tarpon Springs, FL
always professional and they do a great job
- Doug Koschnitzke
Product:
Palm Harbor, FL
I can not believe what an amazing company Precision overhead door is. They brought tears to my eyes with the installation of a new open. Zack the installer went over and beon the service call. Many thanks to the owners and him for helping me out at a bad time of my life now. I was overwhelmed with the kindness . That made sure my home was now safe. With having to deal with the lost of my brother and having to be a care taker for my cancer sister in law and having to leave my job they made me feel that there was good person out there during these times. I would and have told everyone I can to only use Precision Overhead door for there garage door needs.
- Pam Philpott
Seminole, FL
Tech "Christian" arrived early and was right at it fixing the door. Door is working perfectly now.
- Michael Black
Product:
Saint Petersburg, FL
My old garage door motor went down didn’t work so I called this company Saturday afternoon said they would be here Sunday they were here at the time they promised .The installer was an absolute gentleman and very courteous I couldn’t ask for a better installer. It was a pleasure dealing with him and this company ,absolutely no problems would absolutely recommend them to anybody. It was a perfect job couldn’t be any happier
- Victor Wishnie
Product:
Clearwater, FL
Austin was amazing. He was very knowledgeable, personable and exhibited a sense of urgency. On a scale from 1-10, he gets an 11. The newly installed garage door opener exceeded expectations. Other service oriented companies (hvac, plumbing, electrical, etc) could take a lesson from Austin/Precision Overhead. This is my second time using Precision Overhead Door Service, bc I had a bad spring a few years ago. I can't say enough good things about my experience.
- Jeff Johnston
Product:
Saint Petersburg, FL
Called in with a wheel popped out of it's track on our garage door. Isak was prompt, courteous and professional. Learned a lot about the door and general maintenance so it rolls smooth and easy. Highly recommend!!
- Lesley Amour
Saint Petersburg, FL
My several experiences with Precision have always been positive. Today with Austin was no exception. Repair personnel are timely, courteous/professional, knowledgeable and perform quality repairs. Austin did a great job today.
- Mike Kross
Product:
Safety Harbor, FL
Brian, our tech, was very courteous and professional and a very fast worker! He answered all of my questions and did a fabulous job.
- Edmund Ziegler
Product:
Saint Petersburg, FL
I have been using Precision for a number of years and have always been happy. Their installers are always excellent.
- Chuck Rennick
Palm Harbor, FL
Our opener was acting up. Chris came out, diagnosed the problem, and gave us two remedies. He fixed the problem in minutes. A pleasant professional who delivers!
- Rick Stutzel
Clearwater, FL
My spring on my garage broke Sunday. Used chat feature and got appointment next day. Tech called to tell me he was on his way. Explained everything in detail with cost and repaired the issue quickly. Excellent service. So very impressed.
- Kimberly anne Donovan
Saint Petersburg, FL
Technician was efficient and thorough in inspecting and replacing worn components of the system and offered a comprehensive solution that will help me keep my mind off my garage door for the future!
- Alex Migdall
Product:
Clearwater, FL
Absolutely the best of all possible service!! I called at 1:30PM on Sunday to schedule an appointment - which I supposed would be later in the week. To my surprise, Orion Mancini called to say he was on they way and arrived a couple of hours later - on that same Sunday! Not only did Orion provided me a written estimate and keep me informed as the worked progressed, but he had everything he needed on the truck. By 6PM the garage door was once again operational. Orion was personable, knowledgeable, and a pleasure to work with - Thanks!! Jim George
- James George
Product:
Pinellas Park, FL
Chris Poland is a very pleasant person. He explained everything to me, which I really appreciated. Repaired the spring with a new one and got my door working like new again. Very professional and made me glad I called Precision. Nancy Wright
- Nancy Wright
Product:
Palm Harbor, FL
We are repeat customers of Precision. They do a great job, are on time and are very professional. Austin was our tech - we could not have asked for a more informed and hard working person. He quickly figured out what we needed, gave us several options price wise and was very honest in his assessment of what we should do. He proceeded to do a fairly extensive repair in the near 100 degree heat quickly and cleanly. So A+++ for both Precision and Austin
- Jim Smallwood
Seminole, FL
The two men that represented the company were wonderful! Where I was disappointed was in the pricing. When we made our appointment over the phone, we were told the springs would cost between $100-$300 per spring, that there was no service charge if the work is done the day of the visit, and that they would also give us a 5% Military Discount for our active duty status. After inspection, our springs turned out to be $300 each. Bummer, but and technically within what they had told us. There was also a Fleet Transportation Charge of $20. I called to ask what that was and after an extensive hold time, I was informed that was a standard fee on every invoice to have truck on-site equipped with the tools and materials needed to complete repairs. The obvious questions seems to be: how would the repairs be made if there were no tools or supplies? There didn't seem to be an answer to this so the receptionist said she would refund the fee. I did not bring up the fact that the Military Discount applied was not 5% either. It was a mere 4%, which I did not feel like bringing up. I'm happy with the work but disappointed in the way the invoicing and charges were managed. I didn't feel like it was particularly honest or transparent. If choosing to do business with them, just be aware of the fees and invoicing.
- Serena Galicia
Thank you for taking the time to speak with me today regarding your experience. We are thankful you gave us the opportunity to make things right. If you have any questions or concerns in the future feel free to reach out to me directly :)
I definitely appreciate your company taking the time to listen to my feedback and I hope this improves your customers' experiences in the future. I feel that your feedback team responded to my concerns promptly and went out of their way to ensure we were satisfied. Thank you very much!
Product:
Saint Petersburg, FL
Amazing work and customer service. There is no battery when it comes to garage doors
- Lance Mitklitsch
Product:
Installers: Sherman Young
Safety Harbor, FL
I have used this company for years.....friendly staff, competent technicians, great service.....happy to pay their price! Highly recommend
- Rebecca Fink
Product:
Repair Technicians: Adam Miechle
Dunedin, FL
A tech by the name of Austin arrived when scheduled, was very friendly, polite and immediately got to work, clarifying my concerns and problems with my LIftmaster door opener. After checking some things and running some tests he determined that the problem was in the logic board. He gave me an estimate for replacement of the logic board and replacement of the entire Liftmaster unit as this opener is approximately 10 years old. All repair work was completed quickly and Austin made sure that both hand held remotes as well as the homelink in my Jeep were functioning properly.
- Joe Aprile
Clearwater, FL
Your residential technician Arnold was prompted and professional and excellent customer service. Would highly recommend Precision to other customers.
- Valerie Poole
Product:
Repair Technicians: Arnold Simpson
Tarpon Springs, FL
I have always used Precision for my garage service. I had Luke this time. He represent your company well. I was very impressed. He showed me all the different options and explained them so I understood. He even gave me a test run on the new mechanics. I highly recommend Precision.
- Mary Kohlbry
Product:
Tarpon Springs, FL
We unfortunately ran into our garage door backing out as it was going up! The last thing we needed. It was later in the evening to top it off. I called Pricision and they were able to come the next morning! First time I used them. Luke did an outstanding job!!! He was very nice and professional! Refreshing! We did have to get a new opener because of the damage but he was able to repair the lower panel with new hardware. I also bought a code box for outside. He made sure I understood all the operations of newly installed items. I would highly recommend them and I will use them again in the future!
- Kary Zag
Product:
Largo, FL
Anastasia was very professional and knowledgeable. She answered all my questions and concerns. As someone who has a lifetime of sales experience, let me be the one to tell you that you are very fortunate to have such a person working for you. She would be an asset to any company.
- Paul Shull
Product:
Largo, FL
Christian was great. I chose you because you were available to come out today. Excellent service. Thank you.
- Arlene Schauer
Tarpon Springs, FL
I am very pleased with Precision Garage Door. I couldn’t open my garage door due to a broken spring and other failed items . I called the company on Friday night and next day I had my garage door repaired . The technician, John Muller was very knowledgeable and very polite . He did the analysis and explained me all the details giving me three different options for the repair . I recommend the company and the technician.
- Lidia Vlahakis
Pinellas Park, FL
Tech was polite, friendly, and professional.
- Kate Hamilton
Saint Petersburg, FL
I chose the company on name recognition, and I have used them in the past. This rep was professional, efficient, friendly and I would recommend to others.
- Barb T
Product:
Repair Technicians: Chris Johnson
Christian was great. Fixed everything at a reasonable price in under an hour. Now it's working like new. I definitely recommend using Precision from now on.
- Marc P.