Read what people are saying
about Precision Garage Door Service
Precision Garage Door Service of Tampa, Clearwater & St Pete Metrohas received 9425 reviews, averaging 4.90 Stars:
Clearwater Beach, FL
Product:
Clearwater, FL
Great and prompt service!! Thank you Frank!! :)
- Anika D
Product:
Clearwater, FL
Frank did a great job!!
- Cressor
Product:
Clearwater, FL
Good overall experienced - knowledge sales & repair. Thank you!
- Charles L
Product:
Tampa, FL
John was excellent in every aspect of his job.
- walter chapman
Service Provided:
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Field Managers: John Tsangarinos - Field Manager
Apollo Beach, FL
Courteous and informed me of all damage needing repair. I call you when i can afford to finish repair.
- ralph d mello
Product:
Clearwater, FL
I was told by a former customer "only to use Frank" and now I'm a believer.
- Paula
Product:
Saint Petersburg, FL
Good evening. When I made my appointment I actually requested Keith as he repaired my garage door before. I was satisfied with the ease of making an appointment and the on-time service call. The only reason I didn't give 5 stars is because I was told that the total charge would be $118 plus tax. But when he wrote up the invoice there was a $10 fuel charge added. I can't recall paying fuel charge the last time but If he had told me that up front, I don't think that I would have declined the service because I feel that the cost of the service was reasonable. I really that the fuel charge should be disclosed ahead of time. However, I still would choose Precision for any future repair needs.
- Valerie Jordan
Product:
Lutz, FL
It was the worst experience I have ever had with any services. They were suppose to show up @ 2-3 pm, no call, no show till 3:30, when I called they said 5 pm, showed up @ 5:30pm to charge me double the price!. I was given wrong price on phone!!!!!!!!!!!!!
- Hassan Sadeghi
Mr.Sadehgi, I am sorry to hear about the delays in your services for your appointment set up for the 22nd. The appointment window was scheduled between the hours of 2 and 4pm, which means an arrival anytime between 2:00pm and 4:00pm. Unfortunately, considering the fact that we are a member of the service industry and visit many clients during our day with unknown troubles with their door(s), it is impossible for us to guarantee an exact arrival time, so the arrival window is the best we can do. The delay you experienced was as a result of this scheduling condition and we are sorry this was not acceptable for you. Additionally, with the looming, potential threat of the upcoming tropical storm Isaac, many clients are interested in having services completed ASAP on their homes. We are doing our very best to accommodate everyone's needs and our schedules are swollen with our local neighbors that also need our help. We did call to notify of the delay and, at that time, our clients are more than welcome to accept the adjusted time frame, reschedule, or, though not our preferred option, contact another company that may be able to provide sooner assistance. We are happy that you chose to remain on our schedules, but unfortunately we could not satisfy you 100% with our time frame or calls to notify of delay. Beyond these options, there is little more we are able to do and we are sorry you weren't happy with our team. As for your concern regarding prices, please understand that our customer service representatives that provide scheduling for all our our clients are not the same service technicians that visit your home. By allowing our technicians to fully focus on their appointments, we can maximize the number of clients we can assist and prevent distractions, therefore providing the best, uninterrupted service available. Unfortunately, this makes it difficult for us to assist in diagnosing your issue prior to our visit. Our pricing was provided based on your diagnosis of your door's issue: "a broken spring." The pricing provided based on your diagnosis was accurate, however our technician determined, to safely repair your door to avoid injury to himself, you or your family, and potential damage to property, two springs would be required. This is unfortunate, but we are unable to know exactly what your door will need without seeing the door or knowing specifically what will be required to repair it. At this point, all clients are welcome to decline our recommendations, which you did, and there was ZERO charge for our visit since you were obviously disappointed with our services by this point. Since we did not provide any services for you at your home, all we can do at this point is apologize that our visit did not meet or exceed any expectations you had. If there is anything further we can do to help you out, we would be eager to hear from you and try and help in any way. All of our client's are extremely important to us and we value every one of them. Please don't hesitate to call any member of our management at 727-524-0001 or by email, clearwater@precisiondoor.net.
Palm Harbor, FL
The many choices - especially insulation. Plus, you are highly rated on BBB.
- David Muething
New Port Richey, FL
Your Technician was very informd about garage doors and was an exelent worker. He was also a fantastic salesman.
- Nick Violagis
Tampa, FL
very professional
- Sharon
Service Provided:
Product:
Field Managers: John Tsangarinos - Field Manager
Saint Petersburg, FL
Promptness and excellent service
- Paula D
Service Provided:
Product:
Field Managers: John Tsangarinos - Field Manager
Tampa, FL
Thanks for the fast response. Blake was great.
- Brennan
Product:
Clearwater, FL
Great service Quick response Excellent JOB
- Charlie S
Product:
Clearwater, FL
Will let the neighbors know about your company and Frank.
- J. StDemis
Product:
Riverview, FL
Very pleased. Professional. Wish it was a little less expensive.
- katherine nieman
Product:
Tampa, FL
Doug explained all the procedures and was very efficient.
- martha spencer
Product:
Clearwater, FL
Very good work and most helpful.
- john breuning
Product:
Clearwater, FL
Very professional and knowledgeable. Thank you!
- bryan pate
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Apollo Beach, FL
Extremely knowledgeable excellent service great job.
- mark coleman
Product:
Clearwater, FL
Great Job !Works great real quiet.
- bonnie parks
Product:
Clearwater, FL
Very thoughtful and professional.
- jeff andrews
Product:
Tampa, FL
Excellent attitude, very clean and excellent performance.
- jules and janice mobley
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Hudson, FL
Awesome job! thanks so much.
- kent webster
Product:
New Port Richey, FL
James did an outstanding job for a fair price. He is very professional and honest. Would highly recommend precision and james.
- john ciccone
Product:
Port Richey, FL
Professional and knowledgeable great technician.
- anthony cusumano
Product:
New Port Richey, FL
Technication was very nice and had good knowledge about garage doors and the product. Had my garage door working in good time great job, thanks.
- karla anderson
Product:
Holiday, FL
John was very polite, courteous, and very knowledgeable. Was prompt and informed about progress of job.
- francis allen
Service Provided:
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Field Managers: John Tsangarinos - Field Manager
Tampa, FL
What a great company. Came in one hour on a sunday night. Will tell people about you. Thanks again.
- shirley smith
Product:
Very pleased with prompt service and courteous attitude.
- Susan G