Review:

Precision is always very reliable and is quick to respond to my needs. Zac was excellent very personable and was able identify my issue quickly and then explained the issue and the issue was repaired I have had precision many times fir different issues and have been satisfied each time with the outcome

Review:

First, why did I call Precision? When I saw that my garage door spring was broken all I could think about was that commercial you run with the sound of the spring breaking. Yep, that's me now. I called on a Sunday morning with the intentions of getting a Monday repair but to my surprise, Precision had a tech working Sunday and he could be at my house that afternoon. So far so good. He arrives, and before he tries to sell anything we have a nice chat about my system, how it works and what problems to look for. After showing me assorted issues with my garage door he replaced both springs, end rod bearings and the steel cables on both ends. Was it cheap? Nope, but I would rather pay the going rate for good service one time than pay less and have to have the problem come back. In the end the system was repaired by someone who knew what he was doing and I have had no problems with the door since that day.

Review:

I was comparing companies and narrowed my choice down to two. Ultimately, I went with Precision. Precision's website is easy to navigate and they offer a chat now option. I chatted with Jason online and within 30 minutes of scheduling my appointment online through the chat with Jason my tech arrived. Christian was great and thorough. He was knowledgeable and friendly. Christian explained all repairs in detail. Christian also didn't try to over sell or push me into any items or services I didn't need. Within an hour my garage door is running better than ever! Thanks Christian & Precision

Review:

Wow, your technician was very professional and a good representative for your company. I am pleased with workmanship and attention to detail. I own my own business, and I hope my installers represent my company like Jose did for you. Thank you

Review:

James & Jason are knowledgeable and very professional. They explained us how to handle the product. We appreciate their work and professionalism. Thanks

Review:

Extremely professional and excellent customer service. Garage wouldn’t close and within 2 hours we had someone here to fix the problem. Jesse was very professional and knowledgeable about the issues we were having. Fair price and quick and easy service. Thank for being a great example of what customer service should be!!

Review:

Justin came out same day as our call. Very knowledgeable and helpful. Professional install. We are very pleased and would highly recommend Precision!

Review:

Josh Hank was excellent, helpful, fair, prompt and professional. Educated me about how the new motor, etc works. I was really stoked to have the job done today and SO WELL !! THANK YOU !!

Review:

Had weather stripping replaced. Punctual friendly and helpful. Sorry for the Christmas Eve call.

Review:

Justin did a really Great job today! Replaced two openers, springs, rollers & barrings. He took the time to explain everything and also program all of our vehicles to the new openers. I would highly recommend this company to everyone! Very professional.

Review:

I was impressed with advertisement for same day service. Had garage door repaired. Employees were friendly and courteous. Took time to do thorough check of door and explain what needed to be done. Made recommendations without pressuring the homeowner. I would rate service as 5 star.

Review:

Thank you to our technician Arnold. He was very helpful in addressing the issues we had with our garage door system and letting us know our options for replacement. I would definitely recommend him.

Review:

John was my technician who came to the house today. luckily I got him again. he has been out to my house 3 previous times to help myself as well as my neighbor. he is a wonderfu,l polite and professional. Today John have no assistant named Josh H who was equally polite, wonderful and professional. I will always request Jon as well as Josh to do any repairs should I need any in the future. My only complaint is that Angie's list has been purchased by Home Advisors and I don't like the way they do business.

Review:

They came on time, fixed the garage fast and we had our garage back in operation the same day. Highly recommend them.

Review:

Excellent service.the repairman did a great job repairing the door. I would recommend Precision for any garage door repairs

Review:

Very knowledgeable service tech. Timothy was very professional and friendly. We were very happy with how quickly the repair was done. I would highly recommend this company. thank you for fixing our door!!!

Review:

Christopher Stephens was very professional, efficient, and honest. In fact, even though our garage door is 18 years old, he did not try to sell a new one to us. We would recommend Chris and Precision for your garage door needs.

Review:

I heard the advertisement for Precision on the Joy FM so I knew when I have a problem in the future,that's who I'd call. Today was the day I needed Precision and they came through... my springs broke and they provided same day service, quick, professional service at a fair price... I will definitely call again when I need their services again!! I will recommend them to my friends and family!

Review:

Chris Carelas was very pleasant and courteous. He took the time to explain and answer out questions. Excellent employee.

Review:

I wish I could give Precision 10 stars instead of 5. We had trouble with our garage door over the weekend and called Precision mid morning on Monday. Precision had not originally installed the door, but had done some work on it for us last year. David C., a technician, came to our house about 3 hours later. He was very knowledgeable, explained everything thoroughly, replaced some parts, and was finished in 45 minutes. Then he explained what he had done and what he had replaced. He also showed me how to lubricate the hinges and springs once a year, and gave me a spray container of liquid grease to do it. There was no cost - he said everything was under warranty. He thanked me for our business, and told me that Precision's policy is to make all customers happy and their garage doors work properly. As a retired business owner myself (in an unrelated industry), I couldn't agree more with that policy - and I saw the policy in action when David did the excellent work for us. I told him I would gladly recommend Precision to friends, neighbors, and family - or anyone.

Review:

The conversation started a little negative and shaky...demeanor of tech was not the most positive. But, after assessing the problem with the garage door everything change miraculously. My door was serviced 8-9 months previously and the tech did NOT make me aware of ALL the issues. So, to make it right the company turned on the warranty clause and fixed all past problems for "free" saving me over $1100 dollars, while fixing the new problem at a very fair price. I don't think or believe another garage company would do this. Kudo's to the management and the techs did an awesome job. I feel secure in knowing the work/service is under a 5 year warranty!!!

Review:

Your staff is very knowledgeable and did a great job from choosing my door package to installation. Wanted to say Thanks again to the installation team and to Michele Ferris.

Review:

Garage door repair done on Sunday. Technician was on time, did the work well and efficiently and I was satisfied with the work done.

Review:

I am very fortunate that my son noticed my popped spring as the opener was still operating. Not knowing what to expect as it was the weekend, I let my fingers do the walking...beginning with Precision, who operates 7 days per week at the same rates. As I called others, I kept coming back to Precision...the rates and times of others did not compare and some even asked you to leave a message. So, back to Precision I went, setting up an appointment for Sunday morning. My technician, Joseph, was exceptionally personable, knowledgeable, and professional. He explained how the damage could have progressed had my son not seen the popped spring....definitely more costly than my repair cost. I was as pleased as I could be, especially living on disability, with my repair cost and my repairman. I will contact Precision in the future and will also ask for Joseph. Homeowners....listen to your openers, check them periodically....don't assume, as I did, that because it opens and closes that it is okay....check it, look at it, listen to it.

Review:

The service from customer service to my service man, named Mike was excellent. Timely, provided education and support on how to use the new garage opener key pad. Very helpful and did a wonderful job, thank you.

Review:

Our installer was fantastic

Review:

We were very pleased yesterday after calling about a broken belt drive, that the repair technician came within a specified time. He replaced the broken belt and lubricated the door hinges and rollers for smoother operation. We have no hesitation in recommending Overhead Garage Precision Door Service.

Review:

Late for oppointment. By two houes way over priced by hunderds a friend has the service done foe $150.00. Your salesman starts me out at $480.00.. Real fair pricing, never again...

Review:

I was having a problem with remote door opener. I got a new one as the old one was working sporadically. I got a reasonable price. The tech was very understanding and knowledgeable.

Review:

I will not get Precision Garage Door to do any more service work for me, due to rediculously high prices and negetive attitude of the repair person. I am a retired general contractor.

Thank you for taking the time to speak with us. We hope that the solution we came to was satisfactory. If you have any issues in the future, please do not hesitate to give us a call.