Jesse Burns
Average: 4.90 stars
Jesse Burns's Bio:
Lutz, FL
Thank you for taking the time to speak with me today regarding your experience. We are thankful you gave us the opportunity to make things right. If you have any questions or concerns in the future feel free to reach out to me directly :)
After my review, I received a call to discuss my experience. I had a great conversation with Alex and we agreed on a credit which was immediately applied to my bill. Thank you Precision!
Spring Hill, FL
Jesse Burns is the man! Excellent customer service, knowledge, and willingness to work with you. From a door hanging is space with broken parts to a balanced, quiet operating door, Jesse put together a plan of action that was flawless. Thank you very much!
- Bruce Higgins
Product:
Seminole, FL
I was blown away by how well this went. I called and a tech was at my house in under an hour. He saw the problem and told me exactly what he could do to resolve the issue and gave me a quote of exactly what the price would be. Tech was incredibly knowledgeable and gave me great information. After I gave him the go-ahead he completed the work in approximately an hour and left my garage area cleaner than when he arrived. I am beyond thrilled. We all know we have seen the commercials --- it is so rare for them to be completely true .... but they are with Precision. Wow and wow!! I am a very satisfied customer!!! To Precision: Jesse Burns is a fantastic tech and extremely polite and professional. He represented your company incredibly well!!!
- Debbie Minium
Product:
Palm Harbor, FL
I picked Precision just like I pick any other service, that is, by word of mouth. I have received service from Precision on two occasions. The first was when a spring broke in 2019. I could not believe that a WONDERFUL technician named of Christian installed a new motor, springs, rollers, track, remotes, etc. on the 4th of July holiday! The next problem occurred on 23-Nov-2021 when my garage door would not go down due to a sensor problem. Within three hours of my telephone call to you, another WONDERFUL technician named Jesse Burns had remedied the problem! I would never consider any company other than Precision for any type of garage door repair !!
- Michael Yellin
Wesley Chapel, FL
Super service, best technicians. Jesse Burns did a great job, he went out of his way to inspect everything.
- Dan Azbell
Tarpon Springs, FL
I have used Precision in the past and am very pleased with the product and quality of service. Kudos to technician Jesse Burns.
- Peggy Courter
Pinellas Park, FL
Have used this company twice and find their service and service personnel exceptional.
- Phyllis Baumgartner
Clearwater, FL
This review is a five star only because ten stars was not an option. What a great company, our technician Jesse was not only on time with a great attitude but he was also completely knowledgeable and prepared for whatever was needed. I must say, I have never seen a garage door operate as smoothly and quietly as ours does now. This is a very well run company and you can tell from the first call to first arrival to end result. Unfortunately this review simply cannot express how happy I am for using Precision but is my intention to share my experience with you so you too can know the feeling of sharing your new home with family and friends with the garage door being the first highlight you show them. Great job Precision and thank you.
- Kevin Tate
Product:
Apollo Beach, FL
Jesse was very helpful and explained everything that was wrong. He gave me honest answers. Going to talk over the results with my son and figure the best way to go.
- Derrek Cyman
Tampa, FL
The garage door repairman was prompt on arrival, diagnosed the problem in less than 30 seconds and repaired in about 20 minutes. He was very personable and a pleasure in doing business with him.
- Terry Wright
Tampa, FL
Great service. Had an issue today where no power was getting to opener. Jesse Burns arrived and check unit and found plug possibly loosened. Quickly fixed. Very pleased with service, thank you.
- Janet Wilson
Dade City, FL
Very prompt service. Our door failed to close last night. I called this morning & even with a very busy schedule Blue was able to squeeze me in. Jesse was great, very knowledgeable, did not try to sell me what I did not need.
- Janie Doyle
Product:
Tampa, FL
We chose Precision because of the reviews. And they were right they were courteous, very knowledgeable, and efficient.
- Chris Luster
New Port Richey, FL
Technician Jesse was friendly and efficient.
- Susan Adams
Product:
New Port Richey, FL
The technicians were very professional and very personable. They made recommendations to cure the problem but were not pushy about making a sale. I took their recommendations and the work was completed. Thank you so very much. They also arrived wearing face masks. Thank you for protecting our health and well being.
- Mario Burdick
Product:
Spring Hill, FL
Best service ever , My technician Jesse Burns arrived early and got right to work . Made his assessment and discussed with me his findings and recommendations. He explained in detail and answered all my questions. No pushy sales tactics at all . I was able to pick and choose what I wanted done. Jesse put my mind at ease and was super professional with a great demeanor . The job was done in a timely manner . And I am utterly amazed on how it looks and sounds so quiet now. Thank you Jesse and thanks to the Precision Company for getting me in so fast and sending me a great technician .
- Anastasia Maldanadao
Product:
Hudson, FL
Jessie was prompt, polite and knowledgeable. He answered all my questions and gave an overall assessment of my door and components. This is my second interaction with Precision and both have been professional and helpful
- Carol Benvenuto
Clearwater, FL
Jesse was GREAT!
- Laura Krieger
Lutz, FL
Extremely professional and excellent customer service. Garage wouldn’t close and within 2 hours we had someone here to fix the problem. Jesse was very professional and knowledgeable about the issues we were having. Fair price and quick and easy service. Thank for being a great example of what customer service should be!!
- Jenifer Donathan
Saint Petersburg, FL
Jesse was a great tech and did an excellent job. Very professional and represents your company with high standards.
- Carl Crowningshield
Product:
Saint Petersburg, FL
Cory was very polite and prompt. The opener needed to be replace it could not be fixed.... we are hoping the new one will outlast the old one by years and the warranty is a good piece of mind.
- Debra Nyhart
Product:
A good company to deal with but $330 to do this job is overpriced.
- Lyle Korpi