Read what people are saying
about Precision Overhead Garage Door in:
Hudson, FL
Precision Overhead Garage Door of Tampa, Clearwater & St Pete Metrohas received 165 reviews, averaging 4.97 Stars:
Hudson, FL
Hudson, FL
This started as a call to the company requesting information regarding the installation of the rubber foot on my garage door. The person with whom I spoke advised me that there was a $49.95 charge for the service call unless work was performed, and that the foot ran from ~$8.00 - $11.00, installed. There was NO discussion of ANY other charges. When the installer arrived, he advised me that the correct part was on the truck and the cost would be around $115.00, that stated $115.00, exactly. When I started to break down the cost, he informed me that the cost included 1) a trip charge and 2) a fuel surcharge. I immediately told hm that these charges had NEVER been mentioned before and that I would NOT have the work done and that, furthermore, I would not pay the $49.95, because the additional charges had NEVER been disclosed. To his credit, the technician called the office ON HIS OWN and presented a resolution that was more than acceptable. The issue here is the clear and complete communication of ALL charges at the initial contact and NOT surprising people on site.
- Kevin McQuain
Thank you for taking the time to speak with me today regarding your experience. We are thankful you gave us the opportunity to make things right. If you have any questions or concerns in the future feel free to reach out to me directly :)
Thank you. As I mentioned, the original solution was more than satisfactory. Precision went beyond that to further ensure customer satisfaction. Regardless of how this situation began, it has been resolved completely and admirably. Thank you!
Hudson, FL
Very quick service. Very timely. Would recommend precision over All others
- Barbara Tharp
Product:
Hudson, FL
I called yesterday because our garage door was no longer opening properly. They set up the appointment for today! I was very happy they could get to us so quickly!! Chad is who came out. He was very courteous and professional! Was upfront before he touched anything. I was very pleased with our service today. If we need any further service we will definitely use you guys! Thank you!
- Tonya Foote
Hudson, FL
We are out of the country and our keypad wouldn’t work for our house sitter. Precision got us on the schedule and solved our problem promptly. The service technician was very professional and kept us informed as to the work that needed to be done and completed it in no time. Thank you so much for taking away our worries. We highly recommend Precision.
- Andrew Doyle
Product:
Hudson, FL
We had another company install a new garage door keypad, but that broke within a few months. We called Precision this time and they were prompt and took care of the problem. Our mistake for not calling Precision in the first place, because they installed the garage door opening sysem twenty one years ago.
- Sharon Mathieson
Hudson, FL
Fast fast fast! From getting a same day appt to Keith the Tech who repaired the door in no time. Keith was very Knowledgeable about garage doors in general, gave great details and facts. Not one complaint about this fix
- Sean and sarah Singleton
Hudson, FL
I have been very happy with the service. Today Cody Johnson replaced the springs and the rest. He explained it all and he was a pleasure to do business with!
- Jackie Roberts
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Hudson, FL
Tim did an excellent job explaining the details of what needed to be repaired. Did not push anything- simply explained the situation and options. After approving the job, he did an excellent job. Appreciate the work.
- David Gonzalez
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Repair Technicians: Timothy Vaughn
Hudson, FL
Travis was very professional and explained all work performed. I would recommend him and Precision to all my friends.
- Linda Russell
Hudson, FL
Precision Door is the best company in my opinion. Their communication is excellent, employees are professional, courteous and knowledgable and their pricing is fair. Travis evaluated our garage door and parts and gave us 3 different quotes. It was nice to have a choice! He completed the work in an expert manner and even adjusted the opener belt for no extra charge. He was able to repair the track instead of replace, so that saved us some money too. I appreciate Travis's honesty, hard work and professionalism. I will use Precision Door for all our needs and recommend them to everyone!
- Sharin Najera
Hudson, FL
Travis was great. Arrived earlier than we expected, phone before arriving. Pleasant, respectful, and use his mask during the entire process. He was patient and listened to our concerns, thoroughly inspected our garage door problems, then provided us with a clear assessment of the emergent work needed. Travis explained in detail the two options that suited our needs and respectfully accepted our decision. Explained approximately how long it would take to complete the job. Once the work was completed; he explained exactly what was done, the warranty, and how to best keep our garage door in good operating order. Asked that we contact the office with any concerns. Cleared all of the replaced parts. Thanked us for choosing Precision Garage Door. Thanks, Travis
- Darius & Dorothy Matsey
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Repair Technicians: Travis Dobson
Hudson, FL
Our Technician James Mantsch arrived on time and reviewed with us what was needed. James not only has a great personality but really knows what he is doing on garage doors. In no time he replaced the springs, rollers, various seals, etc and made all necessary adjustments needed on our 2001 garage door. Thanks James you did a GREAT JOB!
- Tom Murray
Hudson, FL
Hunter arrived as scheduled, was very professional, knowledgeable, and worked quickly to resolve my issues. He was also kind enough to offer alternatives. Very courteous, and caring staff are rare in this day so it was greatly appreciated! I appreciated his recommendation on a new garage door opener door that meets my needs and look forward to the day I can actually make that happen. The prices were very reasonable as well, making this a win win situation!
- Susan Britt
Hudson, FL
Thanks for your help in installing a new overhead garage system in our new home. The technician was great and got the job done quickly.
- Richard Hood
Hudson, FL
To be honest, I thought I was calling the "other" big company. I never had a garage before. My husband said Precision was a big co. So I kept the appointment. Christian Walker was my repair man. My door was backed into. Christian did a bandaid repair and replaced some parts for me to hold me over until I save for a new door. He did a very good job. You don't really notice where the door was hit unless you are looking for it. It should be replaced. He fixed it well. He didn't push any sales on me at all. I inquired about the cost of a few things. I made the right decision.
- Laura and paul Olsson
Hudson, FL
Technician was very helpful in finding the problem and providing some preventive maintainance helps.
- Nancy Neumar
Hudson, FL
Very efficient professional came right over when called extremely pleased
- Karen Carlson
Hudson, FL
Precision Garage Doors was recommended to me by a neighbor, and I've in turn recommended them! Chris, and Josh, are the two fellows who have done work with my door and remotes. Prompt, friendly service, clean cut guys who told me about all of my options, etc. A great American Company!!
- Cynthia Maus
Product:
Hudson, FL
Jessie was prompt, polite and knowledgeable. He answered all my questions and gave an overall assessment of my door and components. This is my second interaction with Precision and both have been professional and helpful
- Carol Benvenuto
Hudson, FL
On time, polite, and knowledgeable!
- Kristine
Product:
Hudson, FL
Same day service was wonderful. Chris was very professional and knowledgeable. He was friendly and explained usage of opener and keypad, etc. I highly recommend Precision Garage Door.
- Joan Keller
Hudson, FL
Jordan came to our house and replaced our garage door opener. His customer service skills were excellent - quite a difference from the process of getting service from our ' home protection service'. We called Precision, they sent Jordon who was knowledgeable, kind, and explained each step of the process. We couldn't be more pleased or relived. We called, Precision came right away, and made the door opener replacement that afternoon. AMEN. Very grateful, returning customer if needed, Jean Eckloff Hudson, FL
- Jean Eckloff
Hudson, FL
My garage door did not open, and I did not see your advertising. My husband had a hand written note in his desk with your phone number.....He passed away in November and I was cleaning out his desk. I called, was treated courteously on the phone, and Jeremy was at my house the next day. Courteous, polite, professional, and very knowledgeable. The problem was promptly fixed. I met Carlos later in the day...also courteous and professional. I will proudly recommend Precision to everyone I meet for the rest of my life. Thank you!
- Susan Wegener
Field Managers: Carlos Morales - Garage Door Designer Manager
Hudson, FL
Very professional. Had a problem with my garage door, ( kept opening by itself ), gave me a time window, and called 1/2 hour before arrival. I needed a new garage door opener and had to service my squeaky door. Had all parts on hand and about 1:40 minutes was done! Door is now super quiet and works 10 times better! Jose did a great job and showed us everything that we needed to know! I highly recommend Jose and this company. Great job and great price!
- Greg Karpiak
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Hudson, FL
Arnold was very knowledgeable and friendly! Highly recommend. Had new opener, new hardware for door. Runs smooth as silk now.i
- Sherry Reckas
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Repair Technicians: Arnold Simpson
Hudson, FL
I was satisfied with work completed. Tomislav Barukcic was courteous, and professional.
- Diane Astuto
Product:
Hudson, FL
Fast service. Friendly mechanic. Excellent results
- Bryant Smith
Hudson, FL
Awesome, quick, professional service by Josh F. It was a holiday and didn't expect anyone to make it out. Repair was on time and done right!
- Cynthia Pastor
Hudson, FL
I liked how soon you were able to make the repairs, but $923, seems kind of high.
- Richard Sitnik
Previously used Presicion/Clearwater. Always perform their job quickly thoroughly and are very friendly . Josh H explained everything he did and why. He is definitely a keeper. If I need service again, I will ask for him????. Thank You
- Kathleen Dunn