I would having givin" you a 6 Star but kinda pricey. The response and service was awesome. The technician was the Best I have ever had. If I need you again I want him. Thanks. Merry Christmas!!!

- Mark Best

Had the springs and rollers replaced. Keith Allen was the technician and did an outstanding job. I do appreciate the military discount! My concern is the shop supplies fee of 7% and is this normal in industry? Seems kind of steep to me. Also what is a fleet transportation fee and is this also normal?

- Michael Matos

Had a Friday schedule that didn't work, rescheduled for Saturday morning. Logan called said he was on the way. Arrived looked over repair, quoted me a price and completed repairs. Everything seems to be working fine. Logan was a professional, good attitude.

- David Fields

Tech was professional and courteous and did a great job!

- Terence Jackson

I have heard a lot of good things about Precision a little high on price but good work was done

- Darrell Slater

Everything was fine until it came time to download the app. Unable to get it done on my android phone and my wife's I-phone. We were assured we would be up and running, and we are, except for the app.

- Bruce J Henry

The repairman arrived on time. He was very professional, and new how to diagnose and repair my problem. I was not prepared for the cost,it was expensive. Jimmy did work with me a bit. I in return I got a, new opener, springs,remotes and outdoor entry panel.and I must say the door is smooth and quiet.Like new. Also a 2 year warranty. Happy customer.????

- Michael Harrington

Chris J. was very thorough and knowledgeable. The price was high based on two springs and 1.5hrs labor. $800 dollars after tax. Drop your prices and out-bid everyone else for market dominance. Been there. It works.

- Jim Kurtz

Thank you for you feedback. We'd like to see what we could do to make things right however we've been unable to reach you. If you could please give us a call at 727-524-0001 to discuss this further. Thank you! :)

Nice friendly people to work with. The technician very professional, courteous and arrived quickly. I would have given 5 stars but was hit with a $21.00 shop supply fee and just had one torsion spring replaced on a 9' x 7' door. Just don't know how to justify the shop supply 7% fee when replacing one part. Anyway, I would use them again even with the flatulence fee.

- James Paleveda

A very satisfying experience, from your sales/designer to your installers. Very professional and helpful. Melanie guided us through the design process and we ordered the door , when we had to go back north early Precision said no problem, they would store it until we returned to Dunedin. when I called and said we would be flying in for just a week they arranged to install the door on schedule. the installers were great. Very happy and would choose Precision again.

- Nick Alfiero

Tim was very efficient and helpful looking forward to the installation of our new garage door tomorrow

- Janice Rodriguez

The only critic I have is for those of us that are protective and serious about being vaccinated, the people we are around, and the situations we put ourselves in...it would be nice if your installers/employees would always make sure they're vigilant about maintaining 6 feet -12 feet of contact from the home owners or best case scenario announce wether they are fully vaccinated.

- Laura Kingsland

Was told about your company and called to have our garage door looked at.Tech came a little earlier than was told but no problem. Was friendly and knew what the problem was right away. Did repairs in great time and explained what was done and everything. Will pass your business along.

- Ronald Gover

Actual request was for some prev. main. Tech's arrived on-time & completed the work in the same manner. Helpful explained the door's operation as well as the benefit of periodic maintenance.

- Norman Bott

repair men were awesome price was a little high

- Jeff Tsiguloff

It was a pleasure speaking with you today. We appreciate the opportunity to make your experience better and if there's anything else we can do for you, please feel free to give us a call.

Garage openers were installed and we are very happy with the service. The only thing that was bothersome was the time frame for someone to arrive. A 4 hour window span was rather long to wait when we had other things to do.

- Jesse Nobles

We paid a handsome price for the doors and openers, but we did buy their top of their line items. You know, you get what you pay for. The quality of service, craftsmanship and product was impeccable, second to none. The sales person, staff and crew were very professional and easy to contact. Today after one month one of my door openers would not function properly. I called them back and someone came right out. The resolution was short and simple (and cost me nothing). I will recommend this company for whatever your garage door needs seem to be.

- Sherry Belcher

Bryan Stewart was on time, gave multiple options, and completed the job within two hours from beginning to end. Great company and service all around!

- William Swain

My technician was very professional and courteous.

- Jeannette Wallace

On time. Fixed the problem in just a few minutes. Warranty work. Precision installed the unit in late June of 2020.

- Gene

tech was good.Nice worker. I do think the price of all my was work was very expensive. I dont think NASCAR pays as much for Springs as I paid for my springs for my garage door? Got a 3/4 horse belt drive system only comes with 1 controller?. had rollers changed, bushing changed.

- Dennis Stitaleri

Great job! Tech showed up on time and work was done quickly. All service/parts explained clearly before work done. Didn’t try to oversell. Only reason for 4 stars vs 5 was phone associate pricing miscue. When asked directly, quoted $65-125+ per spring, and affirmed that labor was included in that price. Labor was actually $280 more. I’m ok with the price, just would have appreciated a clearer ballpark before tech arrived.

- Megan Mcelroy

Precision Door Service, Great service yesterday! Service attendant (Matt) did a good job explaining and repairing our door. The only point of concern was the cost of the repair - a bit pricey. I paid $640 for a new door spring assembly and $798 for new Belt Drive Opener + tax. Also, I did not receive a full military discount of 10%. Final price ($1467) paid, was granted only 4.5% off. Thanks.

- Matt & alba Hart

switch and bait

- Marge Chavez

Same day service by a very polite and efficient young man, Robert Trotter. The cost of the springs themselves instilled sticker shock but we were most satisfied with the quick installation. Robert himself gets five stars.

- Michael Armstrong

Able to get appointment very quickly. Very timely arrival for appointment. Good description of what they were going to do. Friendly service. I wish there had been a proactive review of what needed to be replaced compared to what might have been under warranty as I had previously (within last couple of years) bought all new door from you. This was me requesting proactive maintenance on the door - nothing was broken

- Tomas Idinge

We found the service was great! Jack did an amazing job fixing our door. He was very thorough and we were very impressed with his work. We really liked the communication between the company and the client before the visit. It was very professional and we really liked that we knew what our service person looked like which was very comforting. We would recommend them to anyone. Great job!

- Steve Harkness

I have done business with Precision Door five or six times over the 21.5 years I have lived at this residence. Always been happy with the service and the company reps that come. Yesterday Bryan and Stewart fit that same mold very curteous and very good at what they were doing. Made repairs timely and since I was on a time crunch they helped me meet my goals. i had a broken cable on one side of the door. I had a broken cable many years ago. We did not replace years ago but we did yesterday. I did not think that was warranted based on the age of the spring. Ended up also changing the winders the cable runs on because new cables were thicker and required a winder winder. that repair then required a new spring. Just felt I had extra expense that wasn't necessary. Both men were professional, friendly and good. But in the end I felt I spent more money than was needed for the repair.

- Robert Metz

Thank you for taking the time to speak with us regarding your most recent service. We hope the resolution was satisfactory for you. If you have any further questions, please contact us anytime.

Prompt service as advertised. Friendly and courteous technicians. I think uninformed older people could easily purchase waaaay more than would be necessary to repair original issue. I’m a General Contractor for 40 years and they certainly built up a substantial list of items. Back off on the up-selling a bit . It could be misconstrued very easily.

- Robert Serio

Carlos and Alajandro came out and were very friendly and informative. I was given 3 choices for springs based on longevity and price. I told them I wanted the same springs that were being replaced to be used. .243 gauge. What I recieved were one .243 and one .250. Carlos explained that the door was a bit under springed pryor, so he used the different guage springs to correct this. I was then told and shown that the 3 bearings were also worn and needed replacement. This is where I am a little aggravated. They charged $150 for this. I told Carlos this was too high a price, stating that if they cost $20 a piece, why is labor $90? He stated "So we charge $30 a piece to install them. You can only do this at the time of a spring change." If these were something I could do without loosening the springs, I would have declined replacement and done them myself. I feel after witnessing the bearing change, and seeing what these cost online, $150 for bearing replacement is excessive. However, overall, Carlos was very nice, and thorough in his service. I declined new rollers. I can replace these myself. This was another excessive priced service based on what these cost and what it takes to put them on. In the end, I would reccomend Precision, but would advise anyone needing door service to educate themselves beforehand, to better understand the items on a garage door and their cost. And if you can, shop around for specific pricing so you can get the best value.

- Jayson Kujat