Prompt, professional and fixed the problem.

- Chrystal Cusumano

Customer service representative that I spoke to on the phone was very professional and got me an appointment for the same day. Within an hour the technician Cheney arrived and fixed the springs on our garage door. All work performed was great. I would have rated a 5 but my spring that was replaced was just over a year old and quite honestly I wasn’t really happy with that. Especially for what they cost. I would have thought that the spring would have lasted longer. But, either way we decided to go with two springs and got the 5 year warranty. Hopefully they will make it longer than that. Thanks for having great employees who really take care of their customers. Both the people I dealt with today were amazing. They both are 5 star rating in my book. But your springs need to impress me before I’ll give the product a 5 star review. Thank you

- Michael Kraatz

All the work was completed promptly and Josh was excellent to deal with. When I called looking for a quote for a new motor and I told the lady what type of motor I currently had she quoted me and installed price. The problem was when Josh came and looked at everything the price had tripled and that threw me for a loop let me tell ya. Regards Allan Thomas

- Allan Thomas

Bob was great! very expensive to repair garage doors these days!!

- scott hill

Good service and tech was able to get part of the issue resolved thru warranty. But, the other issue required a new garage door opener. Precision's price was 4 to 7 times the cost of a quality brand from a big box store. He advised the products there arent as good as what Precision sells, but the price and cost of installation would have allowed for a new unit regularly. It pays to shop around. However, very happy with the service.

- Jeffery Holden

Bryce, thank you for coming out on a Sunday and repair our garage door. He was patient and knowledgeable. Again thank you!!!

- Mary Merricks

Chris, did a good job, installing a new garage door seal and new keypad - A little on the expensive side, but everything is now days

- Bob Becker

PROFESSIONAL,PERSONABLE,GOT THE JOB DONE! Very satisfied! Mrs. litowchak

- Patricia Litowchak

Precision installed a hurricane rated garage door. We were generally pleased with the company and the product. However, there were two installation issues. The bottom wall brackets supporting the tracks were mounted in the wrong location. More importantly, the tech neglected to check the auto-reversing safety features. These items led to the failure of the city inspection. Precision returned and corrected the problems and a second inspection passed.

- Kathy Hoover

I am a 30+yrs homeowner and had the unfortunate experience of my garage door spring breaking. I called Precision, as a previous customer, and spoke to Courtney who scheduled a same day service. My repair technician, Baylor B., was very professional and proficient. The repair was completed within 2hrs of the assessment and agreeing to a quoted cost which, to our satisfaction, fit our budget and was offered at a competitor’s price quote.

- Maureen Goins

For Jeremy & the work he did, 5 star. He's a good mechanic, friendly etc. You get 4 because your expensive. $400 for new wheels on a golf cart door? I had to cut off before several other things would go over $3k.

- Jerry Reschke

Robert was our technician. He was extremely professional and personable. He also answered a few questions that I had concerning the garage door operation itself. Overall, I found the price of the new springs a little steep. I did comparison shop prior to selecting Precision. There were cheaper prices out there, but I think utilizing what I deem as a professional organization was worth the price. Your CSR's Morgan and Mary were extremely knowledgeable and pleasant to talk to.

- Jeff Sklut

I would having givin" you a 6 Star but kinda pricey. The response and service was awesome. The technician was the Best I have ever had. If I need you again I want him. Thanks. Merry Christmas!!!

- Mark Best

Had the springs and rollers replaced. Keith Allen was the technician and did an outstanding job. I do appreciate the military discount! My concern is the shop supplies fee of 7% and is this normal in industry? Seems kind of steep to me. Also what is a fleet transportation fee and is this also normal?

- Michael Matos

Had a Friday schedule that didn't work, rescheduled for Saturday morning. Logan called said he was on the way. Arrived looked over repair, quoted me a price and completed repairs. Everything seems to be working fine. Logan was a professional, good attitude.

- David Fields

Tech was professional and courteous and did a great job!

- Terence Jackson

I have heard a lot of good things about Precision a little high on price but good work was done

- Darrell Slater

Everything was fine until it came time to download the app. Unable to get it done on my android phone and my wife's I-phone. We were assured we would be up and running, and we are, except for the app.

- Bruce J Henry

The repairman arrived on time. He was very professional, and new how to diagnose and repair my problem. I was not prepared for the cost,it was expensive. Jimmy did work with me a bit. I in return I got a, new opener, springs,remotes and outdoor entry panel.and I must say the door is smooth and quiet.Like new. Also a 2 year warranty. Happy customer.????

- Michael Harrington

Chris J. was very thorough and knowledgeable. The price was high based on two springs and 1.5hrs labor. $800 dollars after tax. Drop your prices and out-bid everyone else for market dominance. Been there. It works.

- Jim Kurtz

Thank you for you feedback. We'd like to see what we could do to make things right however we've been unable to reach you. If you could please give us a call at 727-524-0001 to discuss this further. Thank you! :)

Nice friendly people to work with. The technician very professional, courteous and arrived quickly. I would have given 5 stars but was hit with a $21.00 shop supply fee and just had one torsion spring replaced on a 9' x 7' door. Just don't know how to justify the shop supply 7% fee when replacing one part. Anyway, I would use them again even with the flatulence fee.

- James Paleveda

A very satisfying experience, from your sales/designer to your installers. Very professional and helpful. Melanie guided us through the design process and we ordered the door , when we had to go back north early Precision said no problem, they would store it until we returned to Dunedin. when I called and said we would be flying in for just a week they arranged to install the door on schedule. the installers were great. Very happy and would choose Precision again.

- Nick Alfiero

Tim was very efficient and helpful looking forward to the installation of our new garage door tomorrow

- Janice Rodriguez

The only critic I have is for those of us that are protective and serious about being vaccinated, the people we are around, and the situations we put ourselves in...it would be nice if your installers/employees would always make sure they're vigilant about maintaining 6 feet -12 feet of contact from the home owners or best case scenario announce wether they are fully vaccinated.

- Laura Kingsland

Was told about your company and called to have our garage door looked at.Tech came a little earlier than was told but no problem. Was friendly and knew what the problem was right away. Did repairs in great time and explained what was done and everything. Will pass your business along.

- Ronald Gover

Actual request was for some prev. main. Tech's arrived on-time & completed the work in the same manner. Helpful explained the door's operation as well as the benefit of periodic maintenance.

- Norman Bott

repair men were awesome price was a little high

- Jeff Tsiguloff

It was a pleasure speaking with you today. We appreciate the opportunity to make your experience better and if there's anything else we can do for you, please feel free to give us a call.

Garage openers were installed and we are very happy with the service. The only thing that was bothersome was the time frame for someone to arrive. A 4 hour window span was rather long to wait when we had other things to do.

- Jesse Nobles

We paid a handsome price for the doors and openers, but we did buy their top of their line items. You know, you get what you pay for. The quality of service, craftsmanship and product was impeccable, second to none. The sales person, staff and crew were very professional and easy to contact. Today after one month one of my door openers would not function properly. I called them back and someone came right out. The resolution was short and simple (and cost me nothing). I will recommend this company for whatever your garage door needs seem to be.

- Sherry Belcher

Bryan Stewart was on time, gave multiple options, and completed the job within two hours from beginning to end. Great company and service all around!

- William Swain