Review:

OUR GARAGE STOPPED WORKING AROUND 730PM SUN(9/15) I CALLED IN THE PROBLEM THAT NIGHT AND WAS GIVEN A SERVICE APPT RIGHT AWAY AND SURPRISED WITH NEXT DAY SERVICE TECHS ARRIVED AS SCHEDULED OBSERVE THE SITUATION AND ADVISED ME OF THE ISSUES AND WE DISCUSSED OPTIONS AND PRICES AND REPAIRS WERE MADE WITHIN 2HRS AFTER TECH ARRIVED AWESOME SERVICE AND PRICED FAIR I WOULD RECOMMEND PRECISION AGAIN

Review:

David Crowe was the technician who arrived in a timely fashion to fix my garage door that would not close. I really appreciated him explaining what it would take to fix the problem and how much it would cost and how long it would take. He was very pleasant and professional and I would highly recommend him and Precision to anyone in need of their services.

Review:

He was more interested in convincing me I needed to replace the garage door equipment then going over what he had actually done. The technician that installed my unit was better at actually explaining the finished product. I take care of this house for an absent neighbor. (P.s. I am 90 yrs old) no one else with me to question him which a mistake on my part. Unfort unatel I mentioned the amount involved that I had told the neighbor (out of town) what it would cost but I don't think the tech performed all the services that were given to me on Work order 4693400 on May 3, 2019 by Isak Zenkic,who was more explanatory. I question if indeed the same charge (more or less) invovled all I had done when you installed my garage motor. Remiss on my part but the distraction created by Jason about replacing her garage door rollers etc was disconcertining and you ight say "I did not come too until after I received the quote on what I had paid for) Note 6 items on mine compared to 3 on the report for Judy Wojxik Chittum at 8616 Gold Pine Drive. I would like another tech to come by and explain exactly what was done....and why the high pressure to replace the parts on the garage door which the quote he gave me was very high. He did say when he left that he would give me a separate quote on the garage door replacement parts but he did not leave it in my mailbox as he said he was going to. I kind of lost confidence in the company. We had used your company per past but now am not sure after this encounter. I know when I did not completely understand my insjtallation, the company allowed Isak to come and go over it with me again which I appreciated. I am a widow and perhaps and feeling I might have been taken advantage of.

Thank you for taking the time to speak with us about your experience. We hope you were satisfied with our resolution. If there are any other questions or concerns, please contact us at anytime.

Review:

5 star Service guy came in response to my call. I explained what was wrong. In seconds he found the problem, fixed it and was on his way. No charge was a surprise. A classy company! Thank you. Peter Proud.

Review:

Called Precision Garage Doors last night (8/28/19 as my garage door wouldn't open. Told the receptionist I needed an appointment for the following day which she made for me between 10 and 2. About 12:15 Kevin Cutolo called me and said he would be by in about 30 minutes. He diagnosed the problem as a spring breakage, which blew the motor on the opener. He also stated the end bearings on the right and left side needed replacing. Asked him to make the repairs. He was very professional in his explanation of the issues to me, he left the job site clean of debris and ensured everything was in correct working condition before he left. I am highly satisfied with this experience

Review:

CARLOS AND JASON DID ONE EXCELLENT JOB.I WOULD REFER ANYONE TO USE PRECISION. I ONLY WISH I WOULD HAVE KNOWN ABOUT MILITARY DISCOUNT. STILL THE BEST TO GET THE JOB DONE I WOULD ALWAYS ASK FOR CARLOS AND JASON IF I EVER NEEDED REPAIR AGAIN. THANK YOU AGAIN ED LATOUR

Review:

Having noticed your advertisements , I knew that "Precision" would be the company to take care of my garage needs. I placed the call, appointment was set-up, and within four hours, a young man named Robert Trotter was ringing my doorbell. He gave me his ID , an estimate and upon acceptance, began his work. Robert is a well-mannered, knowledgeable young man. Great Work !!!!!! Thank you,

Review:

I would recommend Precision!! I called on Friday night and they were out at my house the next day at 11:30am. The technician was courteous, friendly and knowledgeable. He explained to me what was wrong and what needed to be repaired and replaced. I was very happy with Precision.

Review:

We chose Precision from friends recommendations....glad we did. Wesley called to let us know of his time arrival which was right on. He was very courteous, professional, easy to talk to and very pleasant. Nice guy????

Review:

Josh did a great job of defining and fixing the issue. Additionally, was very courteous and professional. A clear 5 star in my book.

Review:

Great job fast service done in 1 day. Thank you so much

Review:

The first contact with the person setting up the appointment to the tech David Crowe was truly five star all the way. I called at about 1:30 pm and was told I would have a tech today between 2 and 6pm. David Crowe was the tech who kept me informed when he would be arriving. He called me once and gave me an idea of when he would be here. then called again giving me fifteen minute to arrival. He arrived as promised and was most professional from the moment he arrived till he left. He asked me what was wrong. He told me that he would figure it out. He then spoke to me explaining what needed to be done and began the work right away. He completed the work and made sure I understood what he had done and how to operate the new equipment. He made sure my door opener worked and my car was programmed correctly too. He also showed me how to lube the system once a year and left me a can of lube. Before he left we wanted to make sure I had no questions and was satisfied with everything. Your company was wonderful and will refer to all my friends and will always use your company.

Review:

We had an excellent experience with Precision. The technician was not only very knowledgeable but super personable. Thanks Dave.

Review:

Arnold was very knowledgeable and friendly! Highly recommend. Had new opener, new hardware for door. Runs smooth as silk now.i

Review:

I received excellent service today from Jose and the lady who answered the phone when I called around noon today. My husband accidentally hit our garage door with his car so we couldn't put door down. The technician, Jose came out 4 hours later and we very sympathetic. I thought it was a fair price and he was done in 45 minutes. My motor is 20 years old but it is still working so he suggested that we wait till it finally goes out. He easily could have told me that I needed it immediately. I will only call Precision Door Service/Jose for any future needs. Great company and service!!!

Review:

What a great company! Michael was truly wonderful and extremely knowledgeable. We highly recommend Precision for everything related to your garage door system.

Review:

5 STAR / 5 STAR / 5 STAR ...LAST YEAR I CALLED TO GET AN IN CAR REMOTE CONTROL FOR THE GARAGE DOOR. YOU CAME & SOLVED MY PROBLEM. EVALUATED THE CONDITION OF MY GARAGE DOOR & I ASKED ABOUT A MORE QUIET OPENER SYSTEM. YESTERDAY THE MRS & I CAME HOME ABOUT 3 PM, PULLED INTO THE GARAGE, CLOSED THE OVERHEAD & HEADED INTO THE HOUSE WHEN A RATHER LOUD "THUMP" OCCURRED SOMEWHERE IN THE GARAGE, AFTER FURTHER INSPECTION I SAW THAT THE MAIN "LEFT" SPRING HAD BROKEN. I CALLED PRECISION FROM THE TELE # ON YOUR STICKER FROM LAST YEAR & GOT A NEXT DAY TIME APPOINTMENT FOR THE REPLACEMENT OF THE SPRING ! WHOMEVER I TALKED TO ON THE PHONE WAS VERY ATTENTIVE & ASSURING, GIVING ME A NEXT DAY (SAT) SERVICE & TIME. SWITCH TO SAT 7/20, RECEIVED AN INTRODUCTORY CALL FROM YOU TECH, DAVID CROWE, INTRODUCING HIMSELF & ASSURING HE WOULD BE THERE SHORTLY !! THIS YOUNG MAN WAS EXCEPTIONALLY POLITE, ASSURED HE COULD & WOULD GET THE JOB DONE, WE SPOKE OF LAST YEARS PRECISION EVALUATION OF OUR DOOR. I ASKED HIM ABOUT A QUIETER OPENING SYSTEM & HOW LONG IT WOULD TAKE TO GET IT INSTALLED. HIS REPLY WAS, "WE CAN GET IT DONE TODAY", & WE DID, I WOULD SAY HIS CONFIDENCE, & POSITIVE ATTITUDE MADE ME BELIEVER IN PRECISION DOOR. I SORT OF PESTERED HIM WHILE HE WORKED, CHATTED, KIDDED, TOLD STORIES ABOUT "FISHING" ETC. YOU & YOUR COMPANY ARE MY ONE & ONLY, " FOR GARAGE DOOR PROBLEMS".

Review:

Carlos and Chad were efficient and professional. They are truly good ambassadors for your company.

Review:

I choose Precision garage because I saw it advertise on TV. I'm glad I did. They came out the same day I called. And within the time I was told he would be out. The technician was very good and explained all my options. He got things done fast. He was very professional. If I need help with my garage door again I will call them. Also I would recommend to anyone that needs help.

Review:

Josh was very professional and explained what was needed, installation was quick and he explained operation and setup extremely well. Highly recommend .

Review:

Great service! Installed new motor, explained all choices available. Demonstated remotes and controls. Very patient and courteous, and knowledgeable.

Review:

Good service but I thought the price was excessive. $120 for about 5 minutes of work to reprogram my door opener.

Review:

Great Customer Service!! They came out on the same day and fixed both garage doors. Our tech was superb and very knowledgeable!

Review:

Needed a new Garage door and called 3 companies and chose precision. Have no complaints. my installer JASON was on the job in one day and did a great job. Also answered all my questions and was very responsible. He needs a raise!! thank you and we are satisfied with the outcome.

Review:

You guys are top notch . Best customer service . With this day and age customer service seems to be less and less . But you guys blew all my expectations out of the water . Everything was well explained and they made sure to get it fixed ASAP for us . Josh did amazing job explaining everything to us . You guys are the best at what you do .You can tell that by the guys working in the field truly care about us the consumer .

Review:

I was satisfied with work completed. Tomislav Barukcic was courteous, and professional.

Review:

Chris was friendly, efficient, and knowledgeable. He replaced a garage door opener that was over 25 years old. I was glad that he explained and demonstrated how all the buttons worked on the device attached to the garage side door entry. This is the second time I've used Precision. I had them replace the springs 2 years ago after a different company did a spring replacement incorrectly, resulting in the spring breaking within a short period of time. I would definitely recommend Precision Overhead Garage Door Service.

Review:

Very professional, did a great job finding the issue and repaired the problems.

Review:

Fast service. Friendly mechanic. Excellent results

Review:

Great service, excellent service performance by Carlos. Very pleased with work done. Little pricey.