Review:

The service rep was professional and friendly. However, he had to call the main office to have replacement / additional parts delivered. That took over 80 minutes.

Review:

I was impressed with advertisement for same day service. Had garage door repaired. Employees were friendly and courteous. Took time to do thorough check of door and explain what needed to be done. Made recommendations without pressuring the homeowner. I would rate service as 5 star.

Review:

The service was great and Jimmy was a super technician. He diagnosed the problem and fixed it quickly. He gave me some good pointers on how to maintain my garage door. The only negative was the price. I was charged $70 for a remote that sells on Amazon for $35 and $90 for a keyless entry pad that sells for $39 on Amazon. I expect to pay more for the knowledge that Jimmy brought but not double. $180 bill and he was here less than 30 minutes.

Thank you for taking the time to speak with us regarding your experience. We hope the resolution we discussed was satisfactory. If you have any questions or concerns, please feel free to contact us.

Review:

Jason Daring was extremely knowledgeable and courteous during his service visit today. He pointed out the problem areas in my garage door which I will address in the near future. Thank you.

Review:

At 3pm the spring to my garage door broke. At 4pm I made a call to Precision and they had a Technician at the house at 6pm. The garage door was fixed before 8pm. Joshua the tech, was professional and knowledgeable... I will recommend your company to anyone that ask.... Thanks Precision

Review:

Chris Johnson was my technician, and I was very pleased with him. He answered all my questions, resolved my issue with the door quickly and was very courteous. Precision was recommended to me by my neighbor who is very pleased with their work.

Review:

Mike Fanning was prompt, professional, efficient, & courteous. After diagnosing the problem, he presented us with options from which we could chose. Once selected, he quickly replaced our broken garage door opener with a new (and more improved) opener. He replaced the wall mounted control switch, reprogrammed the car opener, & held a short “class” on safety features & how to make it all work. Well done Mike!

Review:

Great and quick service would highly recommend

Review:

Service tech was on time, very professional and knowledgable as to what had to be done to correct my problem.As in the past and now, very pleased with Precision Door Services .

Review:

This was my first time using Precision, my technician was Jordan Tompkins he was very courteous, professional and knowledgeable. I explained my problem to him, then Jordan performed a complete inspection when done he explained every issue to ensure I understood. Once the job was completed I must say I was very pleased. Job well done Jordan.

Review:

Jordan did a thorough evaluation of the garage door and we determine other than the broken springs, the door needed new rollers and bearings. The job was done in a timely manner and the job site was left clean. Jordan explained in detailed what he was doing during the installation of the part. I have a mechanical background so I know if something did not sound right but he was very professional straightforward and did not try to up sell service. After all the facts were presented, I notified my boss (my wife) of the repairs needed and she gave me her blessing to continue with the repair. Happy wife, happy life. Outstanding service done by Jordan and Precision overhead door.

Review:

Good service, Mr. Arnold Simpson was efficient explaining the problem and quick fixing it. Polite and offer different alternatives to go and resolved the problem.

Review:

Great job Service was efficient and professional thanks

Review:

Excellent service. Professional service person competent and responsible

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We had used Precision several yrs ago so I called them when our opener didn't open. Our tech was timely, professional, thorough and able to answer all of my questions. Made the process very pleasant.

Review:

John Pappas was a pleasure to work with.

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TBH saw ad on tv just this morning, went out for a walk and as leaving through garage , door issue. Waited an hour,reviwed POGD and decided to call. Very glad I did, excellent job!

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I was very pleased with the service I received.

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Precision is prompt and Noah was friendly and knowledgeable. He called to let me know when he would arrive. I highly recommend.

Review:

Robert Trotter was very professional and capable when he helped me fix the garage door issues. He provided two different options for me to decide before he went ahead to get the job done! highly recommend Robert.

Review:

As promised, Isak called and said he was on his way and would be at my house in 25-30 minutes which he was. Showed him the broken spring, he gave me options on spring types (good, better, best). From arrival to departure, Isak was there just under an hour. His professionalism, work and ability to deal with all my questions was awesome! Thank you, Isak!

Review:

The garage doors springs where both replaced without any issues. Tech was very knowledgeable. Respectful and friendly. He also was a perfectionist like me. Only negative thing I must share is the price. $800 for 2 springs and bearings is WAY Over priced. Granted I opted for upgraded springs but last time I replaced it only cost me 300 and the springs were also high strength. A fair price would have been 500.

Review:

5 rating. On time and did a great job. Thanks

Review:

I would highly recommend Precision for any garage door problems you might have. They were able to send out their technician, Keith, on the same day I called and he was on time, very informative on what I needed and took care of everything on the same appointment. Keith is definitely an asset to the company. I will continue to use Precision for any future repairs or replacements. Thank you!

Review:

After our garage ceiling began falling down upon opening our garage door one morning and drywall threw our garage door off its track, Griffin was able to come out and repair the problem for us. He even cleaned up the drywall mess for my elderly mother! When I mentioned other concerns we had regarding the functioning of the garage door, he made several recommendations to us with different cost options for us to consider. We ended up getting a new motor installed and updated openers/wall panel, as well as the original repair and "tune up" to our door and are extremely happy with the service. The garage door, that previously sounded like it was going to come crashing down each time it was opened, is now virtually silent and smooth when opened. Thanks!

Review:

I was amazed to see the pricing for a broken spring up to $900. The salesman/technician was very courteous I have no problem with him. The marketing however was a bad experience my soccer and experience and pricing with this company. I previously refused to purchase a new garage door from them because of over pricing.

Review:

the gentleman that repaired the door was Matt. he was cordial , punctual and polite. we were very satisfied if I need another repair I would request Matt.

Review:

I really appreciate the way that I was treated by PGD from the initial call with my concerns and the prompt appointment to have my door fixed. Mr. Noah Geer was the technician assigned to deal with my problem. He was excellent, courteous, gave me all the information I need to make an informed decision. He explained the process and how long it was going to take. He also went out of his way to make sure that after he changed the necessary parts to make the door safe and functional that I understood what parts may need to be replaced in the future. His expertise was very much appreciated. This is the second time that I use PGD and all I can say is that I highly recommend this company to any one who needs their services. They are very professional and do a great job. They don't cut corners and you can expect a job well done. Kudos.

Review:

You had scheduled my appointment between 6 PM and 10PM on Saturday June 22, 2019. Your Tech Brian Harmon was not only on time but a half hour early wich was a big help. We were out of state at the time of the problem with our garage door but we had our neighbors Daniel and Martha. avail themselves to be there to let the tech in to do the repair. All went very well. Your tech was professional and very knowledgeable. He contacted me with what was going on with the door and he contacted me again when he was finished. Explained what parts were needed and that he made some minor adjustments to the door and to the springs which help make the door operate smoother and quieter. You have a great company. Keep up the good work. Regards

Review:

Thank you to our technician Arnold. He was very helpful in addressing the issues we had with our garage door system and letting us know our options for replacement. I would definitely recommend him.