Talk about responsive customer service!! I called Precision this morning around 9:30 am to request service for a contrary garage door key pad and remote. My initial appointment window was scheduled for today 12 noon to 4 pm, but an hour later I received a call that a technician was in my area and could arrive sooner. Wayne was at my house by 11 am, diagnosed the problem quickly, offered me three options to remedy the problem, and subsequently installed a new (much quieter) garage door opener system. I am very pleased with the service I received today from Precision.

- Karen Matchus

As always very professional and highly technical compentance. Great job arrived less than an hour after i called re our door inoperative situation. Good team of people from the person who took my call to the technician who did an excellent job. Thank You

- Al Harradine

The professionalism from the time I called to the time thank you’s and goodbyes were said, the experience was awesome. Your mechanic (Charles Vrsky /spelling?/ was very thorough defining the problem — no problem understanding the whys and wherefores. And he is a charmer — a delightful personality. If all your employees are like the two I spoke with it’s no wonder Precision is so successful. Thank you…

- Joan Galleher

On Saturday February 25th I contacted Precision as my garage opener was beeping needing a new battery. (20-$40) It wasn’t an emergency I could have waited but I had a worker Matt a young man and his helper here by 9:30am I was told I’d be needing battery, springs and bearings given price of 1,710 which I turned down. The price then went down to $1,510 which I turned down. I’ve had same repairs done on house in Texas and NY by other companies and never paid such a huge amount. With two coupons of $50 and $25 from the Tampa bay times and more phone calls by Matt to his boss on the phone the price went down to $935. I finally accepted that price for 2 springs and a battery. That was my decision and I accept it. I was never given a receipt of what the cost breakdown was other than a paid receipt from a hand held processor. I would appreciate a complete form of what was done and paid for and stating there was a 2 year warranty on parts. Thank you Ginny Cordero

- Ginny Cordero

Very good service man. Went out of his way to get a board and complete the job.

- Paul Hurd

I've been with Precision Garage Doors for many years. They are a well-run company employing great, knowledgeable service technicians. They respond quickly to their customers and provide expert service. I recently had them install two new hurricane strength garage doors and the two technicians were excellent. The doors they provided are well-built and worth every penny spent. I would highly recommend this Company.

- Lindann Hamilton

Great speedy and accurate service. The repairman was very informative and friendly.

- John Baxley

I want to say that we are very happy with the service today. Brian was very professional and friendly. I'd give a 5 star rating.

- Darlene Stordahl

My garage door needed adjustment. Precision was here in June and the work was under warranty for 1 year. They came back adjusted the springs and corrected the issue! No charge! Associate was terrific! Thank You Precision for great customer service!

- Patrick Mcgoorty

Your repairman Cody was: Very knowledgeable and personable. He was clean and neat and explained what he was doing, got the replacement done for us late in the evening. Thank you for getting this replacement done right away. L Simms

- Lynda Simms

I had a great experience. Chris did my installation. He was very friendly and professional. He explained what was wrong and all my options.

- Robin Kackley

Although I am concerned about the price, the technician was very capable, very professional and did a great job. Very pleased with the quality of the product and workmanship, the courtesy and professionalism of the installer

- Michael Phelan

Keith was very good and did a great job. He was quick and did quality work. Thanks, Keith.

- Bill Frank

Perfect. Wonderful technician professional really incredible. Finished the job and it was an emergency call. Totally impressed and happy,

- Richard Gust

Wayne was the person who show up, and when I got the electric goinghe explained that the door really is too heavy for the motor. He give me options, different price, and that would correct the problem, and I chose what was best for my budget. I was pleased with the work,, and he even made sure everythi g else was in top condition.

- Elaine b. Greenberg

I was extremely satisfied with the field technician that did the work. I was not impressed by the person that answered the phone when I called or the misinformation she gave.

- Steven McArtor

Thank you for taking the time to provide your feedback and bring this to our attention. As we discussed, we record all of our calls and will be handling this training opportunity in house. We again apologize for the misinformation that you were given and hope this will not happen again. If there's anything else you need please do not hesitate to contact us.

Same day service, professional and experienced.

- Joe Tomassi

Technician was extremely professional and personable. He went out of his was to fix my issue. Very pleased.

- Matthew Enering

Matt Hink was awesome! Good employee, a keeper.

- Bill Pinciotti

I saw the ad on TV and was having trouble with my Garage door. The person that came, although the door was placed on a brand new house, it always sounded like it was about to break. The person who came from precision review the door, and explained in detail why the door made so much noice, and rattled. He gave me options, including just service it, and it would last trouble free for a while. He give me all other options, with prices, and how much work I could afford to due, to upgrade the major comports of the door, so it will last and work correct. After review, I asked if he could do the work right then and there, He did, and the garage now sounds and proforms the way a door should. I was very satisfied and happy that I was able to finally get the door operating the way it should have from day one, by upgrading components in the door.

- Elaine b. Greenberg

Your service tech was on time, very knowledgeable , friendly, and neat as a pin. He used his blower to clean up the garage, and I must admit he left it cleaner than when he started. The price was in line, and I am very very happy with choosing Precision.. You should be very proud of your company and your staff. PS, When I called last night at 810pm, your customer service rep was very kind, understanding, and knew how important it was for me to get my garage door fixed.

- Charles Beckerman

My garage door spring broke about 7:00 PM on New Years Day. After making an online appointment I decided to call, as well. Got an appointment for the morning of the next day! The tech, Noah called about 20 minutes before arriving at 8:00 AM. He explained exactly what was needed and what my options were. No hard sell - just the facts. I selected what I wanted and he went to work. Very professional, knowledgeable, and capable. The job was done in well under two hours and the door works better than ever. I would highly recommend Precision for any garage door repairs.

- Harvey Rubin

Used once before when we first moved in. As on that occasion, yesterday's service request was responded to quickly. When the technician arrived, he was friendly, listened to my explanation of the problem, sought out the resolution, offered & explained my options & fixed the problem with a new (much quieter) system. He removed all parts no longer needed - wouldn't even know he'd been there, explained how the new system worked & left us all with the feeling that he'd taken care of our issue as if it was his personal problem. Arnold Simpson deserves 5 stars plus! Thank you Precision!

- Cynthia Hall

5 star Service guy came in response to my call. I explained what was wrong. In seconds he found the problem, fixed it and was on his way. No charge was a surprise. A classy company! Thank you. Peter Proud.

- Peter Proud

Called Precision Garage Doors last night (8/28/19 as my garage door wouldn't open. Told the receptionist I needed an appointment for the following day which she made for me between 10 and 2. About 12:15 Kevin Cutolo called me and said he would be by in about 30 minutes. He diagnosed the problem as a spring breakage, which blew the motor on the opener. He also stated the end bearings on the right and left side needed replacing. Asked him to make the repairs. He was very professional in his explanation of the issues to me, he left the job site clean of debris and ensured everything was in correct working condition before he left. I am highly satisfied with this experience

- Kenneth Petersen

CARLOS AND JASON DID ONE EXCELLENT JOB.I WOULD REFER ANYONE TO USE PRECISION. I ONLY WISH I WOULD HAVE KNOWN ABOUT MILITARY DISCOUNT. STILL THE BEST TO GET THE JOB DONE I WOULD ALWAYS ASK FOR CARLOS AND JASON IF I EVER NEEDED REPAIR AGAIN. THANK YOU AGAIN ED LATOUR

- Ed LaTour

I would recommend Precision!! I called on Friday night and they were out at my house the next day at 11:30am. The technician was courteous, friendly and knowledgeable. He explained to me what was wrong and what needed to be repaired and replaced. I was very happy with Precision.

- Elizabeth John

We chose Precision from friends recommendations....glad we did. Wesley called to let us know of his time arrival which was right on. He was very courteous, professional, easy to talk to and very pleasant. Nice guy????

- George Morgan

Great Customer Service!! They came out on the same day and fixed both garage doors. Our tech was superb and very knowledgeable!

- Rebecca Romine

Great service, excellent service performance by Carlos. Very pleased with work done. Little pricey.

- John French