Review:

I was extremely satisfied with the field technician that did the work. I was not impressed by the person that answered the phone when I called or the misinformation she gave.

Thank you for taking the time to provide your feedback and bring this to our attention. As we discussed, we record all of our calls and will be handling this training opportunity in house. We again apologize for the misinformation that you were given and hope this will not happen again. If there's anything else you need please do not hesitate to contact us.

Review:

Same day service, professional and experienced.

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Technician was extremely professional and personable. He went out of his was to fix my issue. Very pleased.

Review:

Matt Hink was awesome! Good employee, a keeper.

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I saw the ad on TV and was having trouble with my Garage door. The person that came, although the door was placed on a brand new house, it always sounded like it was about to break. The person who came from precision review the door, and explained in detail why the door made so much noice, and rattled. He gave me options, including just service it, and it would last trouble free for a while. He give me all other options, with prices, and how much work I could afford to due, to upgrade the major comports of the door, so it will last and work correct. After review, I asked if he could do the work right then and there, He did, and the garage now sounds and proforms the way a door should. I was very satisfied and happy that I was able to finally get the door operating the way it should have from day one, by upgrading components in the door.

Review:

Your service tech was on time, very knowledgeable , friendly, and neat as a pin. He used his blower to clean up the garage, and I must admit he left it cleaner than when he started. The price was in line, and I am very very happy with choosing Precision.. You should be very proud of your company and your staff. PS, When I called last night at 810pm, your customer service rep was very kind, understanding, and knew how important it was for me to get my garage door fixed.

Review:

My garage door spring broke about 7:00 PM on New Years Day. After making an online appointment I decided to call, as well. Got an appointment for the morning of the next day! The tech, Noah called about 20 minutes before arriving at 8:00 AM. He explained exactly what was needed and what my options were. No hard sell - just the facts. I selected what I wanted and he went to work. Very professional, knowledgeable, and capable. The job was done in well under two hours and the door works better than ever. I would highly recommend Precision for any garage door repairs.

Review:

Used once before when we first moved in. As on that occasion, yesterday's service request was responded to quickly. When the technician arrived, he was friendly, listened to my explanation of the problem, sought out the resolution, offered & explained my options & fixed the problem with a new (much quieter) system. He removed all parts no longer needed - wouldn't even know he'd been there, explained how the new system worked & left us all with the feeling that he'd taken care of our issue as if it was his personal problem. Arnold Simpson deserves 5 stars plus! Thank you Precision!

Review:

5 star Service guy came in response to my call. I explained what was wrong. In seconds he found the problem, fixed it and was on his way. No charge was a surprise. A classy company! Thank you. Peter Proud.

Review:

Called Precision Garage Doors last night (8/28/19 as my garage door wouldn't open. Told the receptionist I needed an appointment for the following day which she made for me between 10 and 2. About 12:15 Kevin Cutolo called me and said he would be by in about 30 minutes. He diagnosed the problem as a spring breakage, which blew the motor on the opener. He also stated the end bearings on the right and left side needed replacing. Asked him to make the repairs. He was very professional in his explanation of the issues to me, he left the job site clean of debris and ensured everything was in correct working condition before he left. I am highly satisfied with this experience

Review:

CARLOS AND JASON DID ONE EXCELLENT JOB.I WOULD REFER ANYONE TO USE PRECISION. I ONLY WISH I WOULD HAVE KNOWN ABOUT MILITARY DISCOUNT. STILL THE BEST TO GET THE JOB DONE I WOULD ALWAYS ASK FOR CARLOS AND JASON IF I EVER NEEDED REPAIR AGAIN. THANK YOU AGAIN ED LATOUR

Review:

I would recommend Precision!! I called on Friday night and they were out at my house the next day at 11:30am. The technician was courteous, friendly and knowledgeable. He explained to me what was wrong and what needed to be repaired and replaced. I was very happy with Precision.

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We chose Precision from friends recommendations....glad we did. Wesley called to let us know of his time arrival which was right on. He was very courteous, professional, easy to talk to and very pleasant. Nice guy????

Review:

Great Customer Service!! They came out on the same day and fixed both garage doors. Our tech was superb and very knowledgeable!

Review:

Great service, excellent service performance by Carlos. Very pleased with work done. Little pricey.

Review:

Arnold Simpson was prompt and courteous. He was very clear in his explanation of our options to replace the spring, rollers and ball bearings. He performed the repairs in an efficient manner and so far my wife and I are pleased with the results.

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Noah was very knowledgeable and patient with me. Did a great job.

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Timely, professional, friendly service. Couldn't ask for anything more!

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Recommended by relative who previously had work done by Precision. Chris was very courteous and professional.

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Dave was on time very polite explain everything in detail he was great I would recommend you to anyone.

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David is so nice!! So friendly, so personable. if i need help in the future, please please send us David.

Review:

I had used Precision before and was very pleased with them so when it wouldn't work this time, I knew I wanted them to fix it. The tech was very professional, friendly and knowledgeable. I would not hesitate to call them the next time I have problems.

Review:

I called Precision when my garage door wasn't working right because their TV ads instill confidence in their business, and their website gives so much helpful information in a very user-friendly format. John Pappas was the technician who did the repairs for me; he was professional, friendly, helpful and explained everything thoroughly. My garage door works better than it ever has! I will recommend Precision to all my family & friends.

Review:

Excellent service! Garage door repaired in record time with wireless keyless entry installed.

Review:

Mr. Earle was our technician. We called your service due to a broken torsion spring on our garage door hardware. Mr. Earle did a thorough inspection of our door and hardware and made suggestions for needed repairs. He was able to complete the repair on the first visit. We’re very satisfied with the service provided by Mr. Earle.

Review:

Your service an was outstanding. Arrived on time. Found the problem and have me an accurate estimate. Work completed fast and good. Just found it a but pricey.

Review:

The service was exceptional! The service technician, Tim, evaluated the situation and presented me with options and made a recommendation at my request. The whole process was both professional and reassuring. I had previous experience with Precision and was, once again, completely satisfied.

Review:

Brent was on time,pleasant,informative and analyzed the problem quickly. He installed a new opener within an hour or so. We were very pleased with the end result and would recommend Percision to anyone. Thank you. Peter Proud.

Review:

The members of the crew who came were most helpful and completed the work in under 3 hours. I would recommend Precision Overhead Garage Door Service to anyone in the future.

Review:

5 star / tech did a great job and was very prompt