1(800) 590-3052
1(800) 590-3052

Read what people are saying
about Precision Overhead Garage Door

Precision Overhead Garage Door of Tampa, Clearwater, St Petersburg, Lakeland & New Port Richey Metro Area
has received 66 reviews, averaging 2.99 Stars:
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

The service was great and Jimmy was a super technician. He diagnosed the problem and fixed it quickly. He gave me some good pointers on how to maintain my garage door. The only negative was the price. I was charged $70 for a remote that sells on Amazon for $35 and $90 for a keyless entry pad that sells for $39 on Amazon. I expect to pay more for the knowledge that Jimmy brought but not double. $180 bill and he was here less than 30 minutes.
Roger Caby
A Response from: Jim Rapp

Thank you for taking the time to speak with us regarding your experience. We hope the resolution we discussed was satisfactory. If you have any questions or concerns, please feel free to contact us.

Service Provided:
Garage Door Opener Repair
Product:
Remotes / Keypad
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

He was more interested in convincing me I needed to replace the garage door equipment then going over what he had actually done. The technician that installed my unit was better at actually explaining the finished product. I take care of this house for an absent neighbor. (P.s. I am 90 yrs old) no one else with me to question him which a mistake on my part. Unfort unatel I mentioned the amount involved that I had told the neighbor (out of town) what it would cost but I don't think the tech performed all the services that were given to me on Work order 4693400 on May 3, 2019 by Isak Zenkic,who was more explanatory. I question if indeed the same charge (more or less) invovled all I had done when you installed my garage motor. Remiss on my part but the distraction created by Jason about replacing her garage door rollers etc was disconcertining and you ight say "I did not come too until after I received the quote on what I had paid for) Note 6 items on mine compared to 3 on the report for Judy Wojxik Chittum at 8616 Gold Pine Drive. I would like another tech to come by and explain exactly what was done....and why the high pressure to replace the parts on the garage door which the quote he gave me was very high. He did say when he left that he would give me a separate quote on the garage door replacement parts but he did not leave it in my mailbox as he said he was going to. I kind of lost confidence in the company. We had used your company per past but now am not sure after this encounter. I know when I did not completely understand my insjtallation, the company allowed Isak to come and go over it with me again which I appreciated. I am a widow and perhaps and feeling I might have been taken advantage of.
Judy Chittum
A Response from: Jim Rapp

Thank you for taking the time to speak with us about your experience. We hope you were satisfied with our resolution. If there are any other questions or concerns, please contact us at anytime.

Service Provided:
Garage Door Opener Repair
Product:
Belt Drive Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

The garage doors springs where both replaced without any issues. Tech was very knowledgeable. Respectful and friendly. He also was a perfectionist like me. Only negative thing I must share is the price. $800 for 2 springs and bearings is WAY Over priced. Granted I opted for upgraded springs but last time I replaced it only cost me 300 and the springs were also high strength. A fair price would have been 500.
Arthur Delvescovo
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

service was prompt and technicians were very professional. Have used precision a couple of times previously and would consider using them again... would have to weigh my displeasure with the sneaky billing. I was quoted $360.00, but was charged $405.00. I thought perhaps tax, but on $360 that would only amount to a touch over $25.00 or a bill of roughly 385. Low and behold My invoice included $25.00 for "shop supplies" and get this - an additional $20.00 for FUEL SURCHARGE! Why shop supplies aren't included in the price quoted I am not sure other than to make the price sound better than it is. Absolutely no reason to charge 20 bucks for your gas! Cost of doing business - if you expect your customers to pay for your gas, roll it into the price quoted. And anyhow 20 bucks seems rather high.These type of sneaky pricing games leaves a bad impression likely to cost you business. Whats next, "warehouse fee" or possibly employees healthcare tax? The more I think about it the more I think I'll choose another company next time.
Monica Korte
Service Provided:
Broken Garage Door Spring Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Cable on one side of garage door broke causing door to drop on one side and jam. Service man responded within about an hour on a weekend day. He was friendly and courteous and completed his repairs in about 1-1/2 hours. He replaced the cables and reset the door and it is working well. I am happy with his work and how quickly he responded but I feel that $512.00 was extremely high. I will not use Precision again.
Dan Davis
A Response from: Jim Rapp

Thank you for taking the time to provide your feedback. We have been trying to reach you regarding your feedback, if you could please call Danielle at our Clearwater Administrative office so we can see what we can do to make your experience better. You may reach me at (727) 524-0001. Thank you.

Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

price way to high I only had you repair because I needed my car out. I would not recommend for any other work. bearings were said to be bad but I inspected old bearings after he replaced them nothing wrong with old bearings. price about 75 percent to high, springs price about 50 percent to high. just my opinion
Richard Szymanski
A Response from: Jim Rapp

Thank you for taking the time to provide your feedback. It was a pleasure speaking to you today and I'm glad we were able to get this resolved for you. If you have any further questions or concerns, please feel free to contact us at any time.

Comment from: Richard Szymanski

I just want to say after talking with you today and getting this resolved. you have lived up to expectations and I would recommend precision to others and give a 5 star rating. Thank You

Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Satisfactory job.
Necille McDonald
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Tech was late, was given a window between 2-4 and he showed up at 3.
Josh R
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I got a new motor replaced and he forgot to program my keypad while he was out. Otherwise the motor works great and he did come back out quickly to fix that.
G Fredrickson
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Had to wait for the permit to be posted before we could install the door. Inconvenient but did a great job.
J Ramsay
Service Provided:
Install Garage Doors
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Came out the same day just couldn't get out first thing in the morning. Did a great job and can get my car out finally.
Randy S
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

He was prompt and fixed the issue even though it was my fault.
Francine G
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Don't have genie openers, had to go with another brand. Works great though!
Wallace D
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

My car was stuck in my garage and couldn't get someone out until the afternoon.
Dania M
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Tech did a good job, just couldn't replace my lightbulb.
James F
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Had to order a part for my opener, works better than it used to, just couldn't get it the same day.
Al Veith
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Wanted my door done the same day, didn't have the door I wanted in stock. Had to order it. Looks beautiful once I got it in!
J Vega
Service Provided:
Garage Door Opener Install
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Couldn't repair it over the phone, had to come out. Works better than it has before.
Adam O
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Couldn't get the same technician I had out before on the same day. They gave me same day service but had to use a different technician. He was fine.
Paul Metzing
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Couldn't get my car out and they couldn't come until later in the day. At least it's working now.
Clair R
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Tech was great was just later than I expected.
Mike W
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Wanted my old technician out but he doesn't work there anymore. Brent did a great job and was very professional.
Bob V
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Called me to see if I could go sooner and I couldn't. Tech did a great job.
Chris C
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Wanted a wood door but couldn't get it. Had to settle for the wood looking door. Works great and is better than I expected.
Sara G
Service Provided:
Install Garage Doors
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Couldn't program my remote over the phone. Had to schedule an appointment. He was professional and courteous.
Q Lambert
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Couldn't replace my panel the same day, had to order it. Looks great.
M Coats
Service Provided:
Install Garage Doors
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Motor didn't come with a keypad. They did give me an extra remote thought and the technician was friendly.
Drew M
Service Provided:
Garage Door Opener Install
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Had to reschedule my appointment because of rain. Was able to get out there the next day and fix it.
Kevin R
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Explained throroughly what was needed but was a little late.
Frank P
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Couldn't get the genie opener that I wanted so I had to use the ones they had. Works really quiet and smooth.
John C
Service Provided:
Garage Door Repair
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