Austin Orton
Average: 4.89 stars
Austin Orton's Bio:
Clearwater, FL
Product:
Oldsmar, FL
Needed to check the mechanics of our garage door as we just moved into our new house. New hardeware was replaced and the garage door is running smoothly. your technician, Austin was very professional and knowledgeable and performed the repairs in a timely fashion. 5 Star Rating. Thank you.
- Rocco Morro
Saint Petersburg, FL
Once again Great customer service from Austin. He listened to the intermitting issue I was having and I let him do his checkup. The door wouldn't lockup like it does sometimes as I was expecting. He addressed the areas I thought might be the problem and made sure everything was working as good as it could. He made some suggestions and logged in the records about the issue just in case it is ongoing.
- Stefan Summers
Clearwater, FL
Very prompt service. Austin was knowledgeable ,proficient, and a very professional young man. Personally I am happy to have been helped by a fellow veteran.
- Rick Claxton
Seminole, FL
I have used Precision on two other houses plus this one in the last 25 years. I can always rely on their work. Austin Orton was an outstanding representation of the workmanship and kindness Precision always represents. Thank you.
- Lee Adkins
Lakeland, FL
I don’t know what else you could do to make your service better. Austin was outstanding and did the work quickly and professionally. Sending your store out on your service trucks is brilliant! The perfect opener for me was right there on your truck. Nice job!
- Michael Root
Product:
,
Austin O came over, discovered that the company office misunderstood the side garage door seal which needed to be replaced and did not have the part. He apologized for the misunderstanding and not only helped me figure out how to program my cars to open the garage doors but also lubricated the rollers and springs, explaining to me that they will likely need replacing in the next year or two as they reach the end of their expected life. Very respectful and helpful, I will ask for him in the future.
- Roger Weisberg
Largo, FL
Your tech, Austin Orton, was personable, knowledgeable, and very efficient with the work that was needed to complete my repair. He explained what was needed with an estimate, - he is a great salesman for you! He cleaned up behind himself, answered all my questions, and I would definitely request him for future repairs.
- Mary Marks
Product:
Belleair, FL
Incredible company and service Have used them at my mother in laws as well as my home Austin was my tech and he was superb
- Dimitra Stathopoulos
Riverview, FL
My need today was to a garage door which I could not close. The technician, Austin Orton reviewed the matter and I felt at ease with his analysis of my need. He understood what I wanted and went about completed his work in a timely matter. Although my initial concern was the high cost in comparison with prices of garage door openers at Home Depot, etc. I was more relief with feeling satisfied with updating two 18 year system, the workmanship and warranty.
- Eugene Wilson
Product:
Tampa, FL
Service performed was excellent. The serviceman was very efficient
- Philip Malcolm
,
Tech Austin arrived on time, solved issue promptly, was very respectful. Highly recommend.
- Theresa
Product:
Lutz, FL
Excellent service. The technician was very professional and knowledgeable. Went over all warranty info and worked quickly and efficiently. Highly recommend!
- Angela Rodriguez
Product:
Odessa, FL
Same day service call and estimate. Next day the technician was here and installed new unit. We are very satisfied with all aspects of Precision
- Gary Stenzel
Product:
Plant City, FL
Why are your prices on springs and belts so high? On liftmaster web page they are both less than $80.00. Belts were worn out, had to Purchased new springs because tech would not balance door with old springs. “Company Policy”.
- Tom Burky
Thank you so much for taking the time to speak with me today regarding your experience. We are glad we were able to come to a reasonable resolution for you. If there's anything else you need, please feel free to contact us.
I do want to Thank You for calling me to discuss my questions. Thanks again for the quick response to fix my doors and for the call back.
Product:
Lakeland, FL
It's hard to find a company you can trust, yet you guys definitely lived up to your reputation (as stated in your reviews). In less than 24 hours not only was my garage door repaired, but it was actually left in a better condition than when installed brand new. My technician Austin was friendly, extremely knowledgeable, patient, and diligent in his work ethic. Austin put me at ease, provided multiple solutions, explained the pro's and con's of each route, and allowed me to make the decision on my own. Then he got to work and finished exactly in the amount of time he estimated. Austin delivered and exceeded my expectations. I will recommend you guys to anyone in need of this kind of assistance! Thank you for making this entire experience truly effortless.
- Carlos Hidalgo
Product:
Saint Petersburg, FL
Honest company. Replaced my defective opener at no charge. No hassling, just straight up fixed the problem.
- John Pawcio
Saint Petersburg, FL
I have never ever has such perfect customer service from a company. I met two installer/tecnicians. Both were great. I know that the product is right for me, that I learned everything about my new product, and got terrific value! Thank you, I wish your service was universal through out the service industry. Teach some classes! First I was offered a check to see if it just needed repair. Well no, not after 23 years. I am happy and very content with service and products. Way more that were indicated from the dropdowns offered.
- Gail Eggeman
Tampa, FL
Job well done on a Sunday Thanks!
- Glenn
Clearwater, FL
Austin did a wonderful job + would highly recommend his work. Thought the price for less than 2 Hrs labor with only a 2x6 purchased was quite high ( $550) but did same day service.
- Jim Limpert
Tampa, FL
Austin was communicative, professional, and efficient. He fixed our problem (operator error - oops) and explained everything thoroughly. Rates were reasonable. We will be using Precision from here forward.
- Kimberly Morris
Land O' Lakes, FL
I could not get my garage door to close. After checking to make sure nothing was in the way ,I called. I was given a window of 6 to 10 pm. I heard from the tech a little before 6 and he was there in minutes. Totally professional and super nice He showed me the correct position for the eye and presto it was fixed. He lubed the door for me and said it was under warranty. Thanks to Precision again for coming to my rescue
- Wanda Cover
Tampa, FL
Superior workmanship! Professional, courteous and knowledgeable technician...Truly..."a name you can trust". Precision Door Services works hard to fit the customer's schedule. Totally in compliance with the CDC guidelines.
- William Hill
Product:
Hello Jim, I'd like to share my experience today working with Austin O. Austin was on time, efficient, detailed with the options of systems, covered warranties & pricing, offered AAA discount, scope of work from tear down to install, tutorial of key pads, shared manual & maintenance and his clean up was spot on! His military background and disciplines are truly evident. You you and your team are lucky to have him! Well done Austin and thank you! Gary K.
- Gary Konow