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Austin Orton

Austin Orton
Repair Technicians
Reviews: 43
Average: 4.86 stars
Austin Orton has received 43 reviews, averaging 4.86 Stars:
1 2 3 4 5

Austin Orton's Bio:

Review:

YOUR PRICE OF 1450.00 INSTALLED GARAGE DOOR OPENER WAS OUT OF LINE. WAS ABLE TO GET ONE INSTALLED FOR UNDER 500.00.

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Austin Orton Service Provided:
Garage Door Opener Install

Repair Technicians: Austin Orton
Review:

Your employee Austin Orton, was very professional, efficient and resolved the problem quickly. Even though professional he was easy to talk with. You are lucky to have a valued employee as he is!

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Austin Orton Service Provided:
Garage Door Opener Repair

Repair Technicians: Austin Orton
Review:

Austin was very thorough, knowledgeable, and professional. He explained all that he did to install opener, key pads, rubber seals, new bearings. While he did recommend a few other repairs, he was not pushy and did not use fear tactics. I would highly recommend.

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Austin Orton Service Provided:
Garage Door Opener Install

Product:
Remotes / Keypad

Repair Technicians: Austin Orton
Review:

Dear Sir; you folks replaced my garage door springs on Friday. The price quoted to me was $612. I am 80 years old and did check prices with any other company. After talking with my neighbor this person told me he had the same thing last week and the charge was $295. After hearing this information I checked with three local companies and they quoted me prices of $295 and $345. I did not check prices since you folks have excellent reputation. How do you justify a $300 price difference. I certainly hope this was an error on the technical's part. please respond as I am very unhappy. Carl T. Mosbarger

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A Response from: Jim Rapp

Thank you for taking the time to speak with me today regarding your experience. We are thankful you gave us the opportunity to make things right. If you have any questions or concerns in the future feel free to reach out to me directly :)

Austin Orton Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Repair Technicians: Austin Orton
Review:

This company actually shows up when they make an appointment with you. They are very efficient at what they do and I can’t believe how QUIET my garage door operates. Great job.

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Austin Orton Service Provided:
Garage Door Opener Install

Product:
Opener

Repair Technicians: Austin Orton
Review:

Austin was amazing. He was very knowledgeable, personable and exhibited a sense of urgency. On a scale from 1-10, he gets an 11. The newly installed garage door opener exceeded expectations. Other service oriented companies (hvac, plumbing, electrical, etc) could take a lesson from Austin/Precision Overhead. This is my second time using Precision Overhead Door Service, bc I had a bad spring a few years ago. I can't say enough good things about my experience.

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Austin Orton Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

Repair Technicians: Austin Orton
Review:

My several experiences with Precision have always been positive. Today with Austin was no exception. Repair personnel are timely, courteous/professional, knowledgeable and perform quality repairs. Austin did a great job today.

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Austin Orton Service Provided:
Garage Door Repair

Product:
Cables

Repair Technicians: Austin Orton
Review:

We are repeat customers of Precision. They do a great job, are on time and are very professional. Austin was our tech - we could not have asked for a more informed and hard working person. He quickly figured out what we needed, gave us several options price wise and was very honest in his assessment of what we should do. He proceeded to do a fairly extensive repair in the near 100 degree heat quickly and cleanly. So A+++ for both Precision and Austin

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Austin Orton Service Provided:
Garage Door Repair

Repair Technicians: Austin Orton
Review:

Austin did a great and super efficient installation after answering all of our questions. Would definitely recommend to anyone!

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Austin Orton Service Provided:
Garage Door Opener Install

Product:
Belt Drive Garage Door Opener

Repair Technicians: Austin Orton
Review:

Very pleasant experience I had with Precision Garage door, we had Austin, he was very professional and knowledgeable, will use Precision Garage Door again

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Austin Orton Service Provided:
Garage Door Repair

Product:
Springs

Repair Technicians: Austin Orton
Review:

A tech by the name of Austin arrived when scheduled, was very friendly, polite and immediately got to work, clarifying my concerns and problems with my LIftmaster door opener. After checking some things and running some tests he determined that the problem was in the logic board. He gave me an estimate for replacement of the logic board and replacement of the entire Liftmaster unit as this opener is approximately 10 years old. All repair work was completed quickly and Austin made sure that both hand held remotes as well as the homelink in my Jeep were functioning properly.

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Austin Orton Service Provided:
Garage Door Opener Repair

Repair Technicians: Austin Orton
Review:

Fast response time, highly satisfied with the work and options our technician provided. Very courteous and professional!

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Austin Orton Service Provided:
Garage Door Repair

Repair Technicians: Austin Orton
Review:

I've been a customer of Precision for about 20 years, maybe more...they have never disappointed in their efforts to always take care of any problems I've had at 3 different homes in 2 different counties...I highly recommend them to anyone who needs assistance with their garage doors. Sincerely, Rex D. Ledo, Sr.

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Austin Orton Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

Repair Technicians: Austin Orton
Review:

Austin was amazing!! He was courteous and professional. Explained every detail of the diagnosis, service options and how to operate the new equipment. I am extremely pleased with this company and it’s service.

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Austin Orton Service Provided:
Garage Door Opener Install

Product:
Belt Drive Garage Door Opener

Repair Technicians: Austin Orton
Review:

The Service was GREAT and the technician was FANTASTIC. He repaired 2 garage doors with new springs, Rolers, and needed parts for both doors to operate correctly. He was professional, fast and very conscientious of his work. Could not ask for a better experience, Thank You and you have a very valuable employee in Austin. Scott

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Austin Orton Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Repair Technicians: Austin Orton
Review:

Austin was an absolute pleasure. Great communication, even before arriving, explained everything clearly and fixed the issue quickly.

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Austin Orton Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Repair Technicians: Austin Orton
Review:

I needed garage door repaired and received service the same day that I called. Austin, the technician, was excellent. He was very friendly and explained all that was needed for repairs needed. I have used Precision a few times in the past and will continue to do so because every time that I call they deliver. Great customer service.

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Austin Orton Service Provided:
Garage Door Repair

Repair Technicians: Austin Orton
Review:

Previously John Pappas serviced the garage door when it would only go down half way. He fixed this probably 1 1/2 yr ago. I saved his card, and he left a spray can to lube the rails periodically. When my door wouldn't budge this morning, I sprayed & sprayed to try & get it to move. It wouldn't! I knew your people would help, so I called for service again.

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Austin Orton Service Provided:
Garage Door Opener Repair

Product:
Garage Door Opener

Repair Technicians: Austin Orton
Review:

Austin was an amazing technician!!!! Couldn’t have been happier with the service we received.

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Austin Orton Service Provided:
Garage Door Opener Install

Product:
Belt Drive Garage Door Opener

Repair Technicians: Austin Orton
Review:

very courteous and timely

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Austin Orton Service Provided:
Garage Door Repair

Product:
Rollers

Repair Technicians: Austin Orton
Review:

Hello Jim, I'd like to share my experience today working with Austin O. Austin was on time, efficient, detailed with the options of systems, covered warranties & pricing, offered AAA discount, scope of work from tear down to install, tutorial of key pads, shared manual & maintenance and his clean up was spot on! His military background and disciplines are truly evident. You you and your team are lucky to have him! Well done Austin and thank you! Gary K.

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Austin Orton Service Provided:
Garage Door Opener Install

Product:
Belt Drive Garage Door Opener

Repair Technicians: Austin Orton
Review:

Needed to check the mechanics of our garage door as we just moved into our new house. New hardeware was replaced and the garage door is running smoothly. your technician, Austin was very professional and knowledgeable and performed the repairs in a timely fashion. 5 Star Rating. Thank you.

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Austin Orton Service Provided:
Garage Door Repair

Repair Technicians: Austin Orton
Review:

Once again Great customer service from Austin. He listened to the intermitting issue I was having and I let him do his checkup. The door wouldn't lockup like it does sometimes as I was expecting. He addressed the areas I thought might be the problem and made sure everything was working as good as it could. He made some suggestions and logged in the records about the issue just in case it is ongoing.

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Austin Orton Service Provided:
Garage Door Repair

Repair Technicians: Austin Orton
Review:

Very prompt service. Austin was knowledgeable ,proficient, and a very professional young man. Personally I am happy to have been helped by a fellow veteran.

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Austin Orton Service Provided:
Garage Door Opener Repair

Repair Technicians: Austin Orton
Review:

I have used Precision on two other houses plus this one in the last 25 years. I can always rely on their work. Austin Orton was an outstanding representation of the workmanship and kindness Precision always represents. Thank you.

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Austin Orton Service Provided:
Broken Garage Door Spring Repair

Repair Technicians: Austin Orton
Review:

I don’t know what else you could do to make your service better. Austin was outstanding and did the work quickly and professionally. Sending your store out on your service trucks is brilliant! The perfect opener for me was right there on your truck. Nice job!

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Austin Orton Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

Repair Technicians: Austin Orton
1 2 3 4 5
Date: 04/28/2021
Garage Door Repair
,
Review:

Austin O came over, discovered that the company office misunderstood the side garage door seal which needed to be replaced and did not have the part. He apologized for the misunderstanding and not only helped me figure out how to program my cars to open the garage doors but also lubricated the rollers and springs, explaining to me that they will likely need replacing in the next year or two as they reach the end of their expected life. Very respectful and helpful, I will ask for him in the future.

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Austin Orton Service Provided:
Garage Door Repair

Repair Technicians: Austin Orton
Review:

Your tech, Austin Orton, was personable, knowledgeable, and very efficient with the work that was needed to complete my repair. He explained what was needed with an estimate, - he is a great salesman for you! He cleaned up behind himself, answered all my questions, and I would definitely request him for future repairs.

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Austin Orton Service Provided:
Garage Door Repair

Product:
Cables

Repair Technicians: Austin Orton
Review:

Incredible company and service Have used them at my mother in laws as well as my home Austin was my tech and he was superb

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Austin Orton Service Provided:
Garage Door Repair

Repair Technicians: Austin Orton
Review:

My need today was to a garage door which I could not close. The technician, Austin Orton reviewed the matter and I felt at ease with his analysis of my need. He understood what I wanted and went about completed his work in a timely matter. Although my initial concern was the high cost in comparison with prices of garage door openers at Home Depot, etc. I was more relief with feeling satisfied with updating two 18 year system, the workmanship and warranty.

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Austin Orton Service Provided:
Garage Door Opener Install

Product:
Belt Drive Garage Door Opener

Repair Technicians: Austin Orton
Next Page
Pinellas County

(727) 474-4842

(727) 474-4842
Hillsborough County

(813) 344-2943

(813) 344-2943
Pasco County

(727) 478-0084

(727) 478-0084
Polk County

(863) 274-3470

(863) 274-3470
Hernando County

(352) 587-5286

(352) 587-5286
Precision Overhead Garage Door
Office: (727) 556-0066
13737 Automobile Blvd
Clearwater, FL 33762

License

License #
CRC-1329612