Austin Orton
Average: 4.88 stars
Austin Orton's Bio:
Palm Harbor, FL
Riverview, FL
I called the company that installed our garage doors when the spring on one of the doors broke this morning. They told me it would be 4 days before they could repair it. I called Precision and explained the situation and the urgency to get it repaired. Austin arrived within 2 hours of my call as promised. He was polite, knowledgeable, and went above and beyond for us. Austin evaluated the situation and went over with me what needed to be done to complete the repair. Once completed he showed me what he did and why and encouraged me to call if I needed further assistance. It was a pleasure to deal with a company whose staff is knowledgeable, courteous, and willing to go that extra mile. Precision is now the company I will call for any garage door repairs, and I will be requesting Austin. So grateful for Austin’s quick response and the great job he did.
- Rita Boyette
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Repair Technicians: Austin Orton
Tampa, FL
Professional, punctual and reasonably priced. They are my go to garage door folks.
- Scott Behuniak
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Repair Technicians: Austin Orton
Land O' Lakes, FL
Quick same day service. All options provided, no pressure to make purchases.
- Gaynell Clark
Auburndale, FL
High quality work and courteous service.
- Earnest Mercer
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Precision, gave us same day service, which was very helpful with our schedule. Replaced our key pad at no charge, even though the issue was partially our fault. I highly recommend Precision!
- Melanie Rhodes
Spring Hill, FL
We call Precision when our garage door would not close. Within 24 hours we had a tech out who was polite and knowledgeable. The wonderful office staff kept us informed to the techs arrival as he was a bit delayed. A very professionally run organization.
- Don & chris Reidy
Palm Harbor, FL
Very professional friendly service You get what you pay for and I will be a lifetime customer
- Les Weiss
Tarpon Springs, FL
YOUR PRICE OF 1450.00 INSTALLED GARAGE DOOR OPENER WAS OUT OF LINE. WAS ABLE TO GET ONE INSTALLED FOR UNDER 500.00.
- Mike Warren
Sun City Center, FL
Your employee Austin Orton, was very professional, efficient and resolved the problem quickly. Even though professional he was easy to talk with. You are lucky to have a valued employee as he is!
- Lee Woodman
Valrico, FL
Austin was very thorough, knowledgeable, and professional. He explained all that he did to install opener, key pads, rubber seals, new bearings. While he did recommend a few other repairs, he was not pushy and did not use fear tactics. I would highly recommend.
- Julie Lohmeier
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Repair Technicians: Austin Orton
Lakeland, FL
Dear Sir; you folks replaced my garage door springs on Friday. The price quoted to me was $612. I am 80 years old and did check prices with any other company. After talking with my neighbor this person told me he had the same thing last week and the charge was $295. After hearing this information I checked with three local companies and they quoted me prices of $295 and $345. I did not check prices since you folks have excellent reputation. How do you justify a $300 price difference. I certainly hope this was an error on the technical's part. please respond as I am very unhappy. Carl T. Mosbarger
- Carl Mossberger
Thank you for taking the time to speak with me today regarding your experience. We are thankful you gave us the opportunity to make things right. If you have any questions or concerns in the future feel free to reach out to me directly :)
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Repair Technicians: Austin Orton
Spring Hill, FL
This company actually shows up when they make an appointment with you. They are very efficient at what they do and I can’t believe how QUIET my garage door operates. Great job.
- Chuck Pullen
Clearwater, FL
Austin was amazing. He was very knowledgeable, personable and exhibited a sense of urgency. On a scale from 1-10, he gets an 11. The newly installed garage door opener exceeded expectations. Other service oriented companies (hvac, plumbing, electrical, etc) could take a lesson from Austin/Precision Overhead. This is my second time using Precision Overhead Door Service, bc I had a bad spring a few years ago. I can't say enough good things about my experience.
- Jeff Johnston
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Repair Technicians: Austin Orton
Saint Petersburg, FL
My several experiences with Precision have always been positive. Today with Austin was no exception. Repair personnel are timely, courteous/professional, knowledgeable and perform quality repairs. Austin did a great job today.
- Mike Kross
Palm Harbor, FL
We are repeat customers of Precision. They do a great job, are on time and are very professional. Austin was our tech - we could not have asked for a more informed and hard working person. He quickly figured out what we needed, gave us several options price wise and was very honest in his assessment of what we should do. He proceeded to do a fairly extensive repair in the near 100 degree heat quickly and cleanly. So A+++ for both Precision and Austin
- Jim Smallwood
Lakeland, FL
Austin did a great and super efficient installation after answering all of our questions. Would definitely recommend to anyone!
- Missy & bruce Sheldon
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Repair Technicians: Austin Orton
Davenport, FL
Very pleasant experience I had with Precision Garage door, we had Austin, he was very professional and knowledgeable, will use Precision Garage Door again
- Marcos Berrios
Dunedin, FL
A tech by the name of Austin arrived when scheduled, was very friendly, polite and immediately got to work, clarifying my concerns and problems with my LIftmaster door opener. After checking some things and running some tests he determined that the problem was in the logic board. He gave me an estimate for replacement of the logic board and replacement of the entire Liftmaster unit as this opener is approximately 10 years old. All repair work was completed quickly and Austin made sure that both hand held remotes as well as the homelink in my Jeep were functioning properly.
- Joe Aprile
Davenport, FL
Fast response time, highly satisfied with the work and options our technician provided. Very courteous and professional!
- JLW from Davenport, FL
Tampa, FL
I've been a customer of Precision for about 20 years, maybe more...they have never disappointed in their efforts to always take care of any problems I've had at 3 different homes in 2 different counties...I highly recommend them to anyone who needs assistance with their garage doors. Sincerely, Rex D. Ledo, Sr.
- Rex D. Ledo, Sr.
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Repair Technicians: Austin Orton
Port Richey, FL
Austin was amazing!! He was courteous and professional. Explained every detail of the diagnosis, service options and how to operate the new equipment. I am extremely pleased with this company and it’s service.
- Lauren Kaplinski
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Repair Technicians: Austin Orton
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The Service was GREAT and the technician was FANTASTIC. He repaired 2 garage doors with new springs, Rolers, and needed parts for both doors to operate correctly. He was professional, fast and very conscientious of his work. Could not ask for a better experience, Thank You and you have a very valuable employee in Austin. Scott
- Scott Henderson
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Repair Technicians: Austin Orton
Tampa, FL
Austin was an absolute pleasure. Great communication, even before arriving, explained everything clearly and fixed the issue quickly.
- Sheila S.
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Repair Technicians: Austin Orton
Lutz, FL
I needed garage door repaired and received service the same day that I called. Austin, the technician, was excellent. He was very friendly and explained all that was needed for repairs needed. I have used Precision a few times in the past and will continue to do so because every time that I call they deliver. Great customer service.
- Jim Nestle
Winter Haven, FL
Previously John Pappas serviced the garage door when it would only go down half way. He fixed this probably 1 1/2 yr ago. I saved his card, and he left a spray can to lube the rails periodically. When my door wouldn't budge this morning, I sprayed & sprayed to try & get it to move. It wouldn't! I knew your people would help, so I called for service again.
- Sandy Henry
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Repair Technicians: Austin Orton
Saint Petersburg, FL
Austin was an amazing technician!!!! Couldn’t have been happier with the service we received.
- Lindsay Summer
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Repair Technicians: Austin Orton
Oldsmar, FL
very courteous and timely
- Sallie Backius
Clearwater, FL
Hello Jim, I'd like to share my experience today working with Austin O. Austin was on time, efficient, detailed with the options of systems, covered warranties & pricing, offered AAA discount, scope of work from tear down to install, tutorial of key pads, shared manual & maintenance and his clean up was spot on! His military background and disciplines are truly evident. You you and your team are lucky to have him! Well done Austin and thank you! Gary K.
- Gary Konow
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Repair Technicians: Austin Orton
Oldsmar, FL
Needed to check the mechanics of our garage door as we just moved into our new house. New hardeware was replaced and the garage door is running smoothly. your technician, Austin was very professional and knowledgeable and performed the repairs in a timely fashion. 5 Star Rating. Thank you.
- Rocco Morro
Austin provided superb professional service and great customer service by properly repairing my garage door opener. He was competent, cleaned up after the repairs, provided several options to repair the door and was very professional. He and Precision Garage Door of Clearwater are out highly recommended.
- Alan Davidson