Chris Carelas
Average: 4.92 stars
Chris Carelas's Bio:
Saint Petersburg, FL
Dade City, FL
Great and timely service. Chris was very efficient and a pleasure to meet and deal with. Totally satisfied.
- Art Woodworth
Product:
Winter Haven, FL
The hurricane took out the motor on our garage door. I was able to schedule a repair in just 2 days. The technician, Chris was on time, professional, and had a great personality. He explained the issue and provided several alternatives to replace the motor. He came the next day with the new equipment, and the job was completed in an amazingly short time. He explained all the features and when he left I felt like he was a friend.
- Larry Montanus
Product:
New Port Richey, FL
Great job by Chris. He did a thorough evaluation of the issues and provided options, estimates and suggestions for us to make an informed decision. He did not even charge us for the visit.
- Shubh Bhattacharya
New Port Richey, FL
had Chris come out today 8/11/22 repaired my springs cables and other parts for my garage door he did a great job. When I did call it was easy to set up the appointment and the tech was earlier than what was scheduled
- Anthony Purazzo
Spring Hill, FL
I had called to arrange for an estimate to have a garage door opener install. A technician arrived and provided me with an estimate that had 2 choices with prices. Me then ask me which one would I like to have done. I said I wasn't sure at the moment can you email me the estimate since it was on his iPad. He then attempted to coerce me to have the job done immediately. I told him I was getting estimates and would review them and make my choice. You still tried to talk me into doing it now and then proceeded to say that there would be a $75 charge for the estimate. When I spoke to their office personnel no mention was ever made that there would be a charged to come out to do an estimate. I had two other estimates free of charge and both were substantially cheaper for the same work. The technician then said he had to call his boss and tell him I refuse to pay the $75. He then told me that it would be tacked on if I took the job. He then sent me the email and left. I then looked up their company and noticed that they do have a service fee of $29.99 and a fuel charge of $20 when they come out for a service call if they do no work. That total was $49.95 not $75. I firmly believe that your technician was upset that he went out of his way to do an estimate and wasn't able to do the work so he wasted his time. My understanding that that's part of the job is to give free estimates. All companies do but apparently your company does not. Do not have them come out to do an estimate as they will try to coerce you to have it done right away. Their price was $3,000 and the other two quotes were for under $2,000 for the same work.
- Sal Casciotta
Thank you for taking the time to speak with me today regarding your experience. We are thankful you gave us the opportunity to make things right. If you have any questions or concerns in the future feel free to reach out to me directly :)
The owner, Jim Rapp, responded really quickly to my comments about the poor experience I received. He insisted on sending out his supervisor of technicians, Bob Blanchette, along with Chris the technician that was out the first time to install the garage door opener at no charge. At first I was very reluctant but he insisted and it actually took me a bit to relent as I do not and was not looking to get something for nothing. I offered to at least pay half the cost which they still insisted they will not take. I actually had a lengthy conversation with Jim and then Bob let them know I really did not want the job for free but they continuously refused and said no. I happen to own a small landscaping business in Spring Hill and have gone on numerous estimates over the past 20 years and know how to handle sometimes difficult situations with a disgruntled customer so I will just simply say Jim and his company are extremely dedicated to making sure everyone of their customers are completely satisfied and will do everything and anything to uphold the reputation of their company. I'm extremely appreciative that they installed a $4,000 state-of-the-art top of the line garage door opening system replacing numerous 30 plus year old parts and were extremely professional and efficient in doing the work. Thanks again Jim and Chris and accept my apology for my previous comments about my experience.
Tampa, FL
Very pleased. Work done quickly. Repairman very nice.
- Martha Thomas
Product:
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Excellent service and follow through on our warranty!
- Melanie Rhodes
Palm Harbor, FL
THE TECH ASSIGNED ARRIVED ON TIME; EXPLAINED WHAT COULD BE USED FOR A REPLACEMENT OPENER, INSTALLED THE UNIT IN THE TIME AS ESTIMATED AND EXPLAINED THE COMPLETE OPERATION!! EXCELLENT.
- David Green
Product:
Tampa, FL
Chris, the technician from Precision Overhear Garage Door Service was wonderful. He was on time, polite and explained the many options to choose. He was friendly and respectful as well. When Chris was 30 minutes from finishing, he telephoned me to return to the house and look at the new garage door equipment. Chris explained each item he installed and how is works. I could not have been happier with this service. Thank you, Mike Gratz
- Mike Gratz
Product:
Tarpon Springs, FL
came to the house very quickly and corrected the problem
- Jerald Livingston
New Port Richey, FL
Simply the best! I have used Precision Garage in the past, and they do not disappoint. Chris Carelas was my technician and he couldn't have been nicer or more honest and helpful. If I decide to get a new garage door, you can be sure I'll get it from Precision Garage. Thanks, Chris!
- Janice Race
New Port Richey, FL
We have been using your services for a number of years. Everyone is very courteous and helpful. Your service is prompt and excellent and pricing is most fair.
- Charles Macfarland
Saint Petersburg, FL
Even though it was the week of Christmas, you were able to send a technician the next morning. Your technician, Daron, was courteous, professional and knowledgeable. He reprogrammed the remotes that had stopped working and replaced all the hardware for our main garage door. Everything is now working perfectly. I will recommend Precision to my friends and neighbors. Thank you, Daron.
- Steven R
Product:
New Port Richey, FL
We have used Precision before, and were very pleased. Thus, we called on you again, when garage door was malfunctioning. Technician was very helpful in explaining options to correct it, and very courteous. ,
- Bill Hewitt
Product:
Hudson, FL
Technician was very helpful in finding the problem and providing some preventive maintainance helps.
- Nancy Neumar
Palm Harbor, FL
Great job! Tech showed up on time and work was done quickly. All service/parts explained clearly before work done. Didn’t try to oversell. Only reason for 4 stars vs 5 was phone associate pricing miscue. When asked directly, quoted $65-125+ per spring, and affirmed that labor was included in that price. Labor was actually $280 more. I’m ok with the price, just would have appreciated a clearer ballpark before tech arrived.
- Megan Mcelroy
Product:
New Port Richey, FL
Great service, fast response.
- Daniel Ward
Spring Hill, FL
Chris diagnosed the problem efficiently, and replaced the springs and garage door opener quicker than I would have thought was possible. Thank you.
- Frank Pallo
Product:
Palm Harbor, FL
My technician was Chris who was very professional and explained everything to me what ailed my garage door drive system. The installation of the new system was done well and I'm completely satisfied. I have been dealing with your company when ever I had a problem with my door for many years and would not use anyone else.
- Horst Winter
Product:
Safety Harbor, FL
The spring broke on my garage door. Precision has replaced it a little over three years ago with a 7 year guarantee. Your repair man, Chris, came on time and upon seeing that I had the guarantee replaced the spring at no cost to me and adjusted the door. He was very professional and did an excellent job. I am very satisfied with the work done.
- Daniel Reiniger
Dade City, FL
Chris Carelas was out and I would like to say he is excellent. I would recommend him or always ask for him. Great representative for Precision
- Donna Davis
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My wife in handicapped and we have a ramp in the garage. It's the only way she can exit and enter so we have to be able to open and close the garage door, and we need it NOW. Broke a spring, one cable and burned out a card in the garage door opener. Pricey, but they came when I needed them and fixed everything in one trip. Paid extra for a 5 year warranty on parts and labor..
- Lester Scates
New Port Richey, FL
The work performed by Tech Greg (Garage Door repair) and Josh (Garage Opener install) was done in a prompt and professional manner. Great job!! I highly recommend Precision Door Service
- James Collazo
Product:
Hudson, FL
Fast service. Friendly mechanic. Excellent results
- Bryant Smith
Lakeland, FL
Neighbor recommendation.
- Joe Askew
Zephyrhills, FL
COURTEOUS AND HELPFUL TECHNICIAN
- Barry Chaiken
Tampa, FL
On time and very friendly - Also explained thoroughly the problem and how ot fix it. thanks
- Martine Saber
Product:
Tampa, FL
Representative was prompt, explained problem clearly, did not rush me in making decision to do repair, professional but friendly
- Roland Carrington
Product:
Tampa, FL
5 stars all the way! Received a phone call for a very pleasant dispatcher (Danielle) within an hour of service call. Service provided next day. Service tech, Chris, called 15 minutes prior to arrival. Professional, knowledgeable, he quickly assessed problem, explained it and offered 3 options for resolution. Work was complete within an hour. Very happy with service.
- Joanne Potzko
Product:
I called on a Monday afternoon, and Jim was here by the next morning to service our garage doors. He was professional, competent and friendly and gave us good advice. We will use this company again when needed!
- Susan Mahler