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We chose Precision based upon the customer reviews we found on Angies List. Our main garage door opener stopped functioning suddenly and was making very loud noises. Frank Soto arrived later the same day to assess the problem. He was able to determine that the old spring on the door was not holding up the door properly causing the motor to have to strain to deal with the weight which eventually caused it to fail. We were offered the option to simply fix the parts that were broken but as the opener was already 12 years old we elected to replace the opener along with new springs, cables etc. for the door. We also had him check out our other door which only gets infrequent use. That door was unbalanced so we had him replace that spring and main bearing as well but elected to keep the current opener for now. We felt very confident that Frank's assessment and plan for our doors was the best option. He was unfailingly courteous and informative.

- Maxwell Sobel

Jim Francesco just finished my door and like the fellow who installed the original motor and or opener both are very knowledgeable very very polite haha just the best employees a guy could hope for I thank you so much for the service and the special deal that you gave and I have been recommending everybody who asks me yesterday what was wrong but I had no worries at a new precision was going to take care of me thank you so very very very much and thank you to Francisco as well

- Joe Lawler

Carlos Morales was our technician and he did a fantastic job. He was extremely friendly, knowledgeable, professional, and went way above and beyond to take care of us. He did all this late at night in the pouring rain. I could not recommend him and this company enough. Great service!

- Joe Davis

Very polite and helpful.

- Robert Coloret

The tech called prior to arriving, explained the issues and his recommendations , gave me a quote and performed the work in a timely manner. Excellent job and the opener is very quiet in operation.

- Bryon Boyer

Dear Precision Door Service, I am sorry, but I do not remember the whole name of your garage door expert that came to fix my door. His name was I think James and last name started with M. Anyway, as the schedule lady had told me, he called before he showed up, was courteous, explained the problem with my door and got it fixed very quickly. I am glad my neighbor found your name on line. I would recommend your company to other people. Sincerely, Ursula Leuthauser

- Ursula Leuthauser

the technician was very knowledgeable and made us aware of the problems with our door- his name was Matt Leto- I would give him a five star rating

- Beverly Leonard

Keith was prompt, explained the options, and did great job with the repair. Even though he is a Chicago Blackhawks fan, I am happy with the service

- R Cee

Shawn was awesome, thank you!! Fast service and professional

- Lani Khounvixay

Ryan did a great job!

- Paul Wieckowski

Ryan did a great job getting my garage door fixed.

- Paul Wieckowski

Didn't provide a new lightbulb for my opener.

- Steve A

I give you a 5 star. Tech was polite, respectful, clean cut, uniform. But the best this I love is that you put on the web site the picture of the tech who is going to be coming out. I love love love that. With so many con out there and competition. I like the BBB A+ also. Kept up the great work.

- Betsy Perez

Service was very professional. I'll deal with your company anytime.

- Ed & Elba Chinea

5 stars! Great service, early even! Quick! Ryan explained everything and was very polite and professional.

- Bill Moore

Frank is an awesome technician. Very knowledgeable and not pushy. Outstanding customer service.

- Waddell Williams

Frank, my technician was excellent. Very knowledgeable and courteous he was not pushy with his recommendations, answered all my questions and made the repair. Outstanding customer service from beginning to end! I highly recommend using these guys for your garage door needs.

- Waddell Williams

Very happy with our service and James was very thourough and friendly. Appreciate the 6 to 8 services also, that really helped out with our work schedule. Would reccomend Precision Overhead to anyone we know that would need garage door service. Thank you again.

- KAREN PORTWOOD

Great service! Last night, I discovered that one of the springs on my garage door had broken. I called Precision this morning and made an appointment for 2-4pm today. The technician (Dallas Frazier) called at about 1:30 and said he would be arriving by 2:00, which he did. Dallas was very knowledgeable and courteous. He inspected the door and made recommendations for repairs, offering options - along with the pros and cons of each. Ultimately, I went with the longer-life springs and center bearing. He quickly had everything installed, adjusted, lubricated, and cleaned up. He demonstrated how well the door was balanced, and offered additional tips to keeping it working well. He did a great job. Thanks Dallas! I will recommend Precision to my neighbors any time they need garage door work (I shouldn't need more work myself for a while!).

- Robert G.

I called around 8 this morning after my spring broke on my garage door. I was very pleased to see Bryan come within three hours of my call as I needed to get my car out of the garage by 1 p.m. Upon Bryan's checking out the whole door etc., he also found that the rollers/bearings needed to be replaced since these parts were 16 years old. Bryan was very efficient, polite and got right to work. He answered any questions I had and was very informative. I have used Precision in the past and have always been pleased with the service/customer service. I would recommend this company to anyone. Thanks for the great service!

- MARIE TUTEN

I called Precision because my sons purchased a garage door opener for me as a gift, but we didn't go to Precision at first, and that was regrettable. The big national chain that we ordered the opener from had a local installer that left me without a coded keypad, a wobbly unit, and the plastic casing for the unit was only an inch and a half from a celing light in my garage, which I feared would be a fire hazard! After many weeks of waiting for the installer to get to me, and apologies from the store management, the store honored my request to remove the unit and issue me a refund. My gift experience had become such a disappointment..........until I called Precision! My tech was Bob Blanchette, and he was so professional, and had the experience you need and should expect from a tech installing such an important part of the security of your home! My door rollers were in bad shape too, which the other tech had never even looked at. I now have a door that is quiet and opens so smooth, and a very stable, quality built and expertly installed garage door opener from Precision, and what a difference it makes to have everthing working as it should! Thank you!

- Carolyn Frances

Keith inspected the issues with our door and he thoroughly explained what was wrong. He quoted a couple options to do the repair. I was considering replacing the door opener also, but once he fixed the door itself, he said replacing the opener at this time wasn't necessary. I sincerely appreciated his honesty. It was also nice chatting with Keith about the company. It's refreshing to hear an employee speak so proudly of who they work for and how the business started and has grown. Very impressive. Precision Door is on my contractor "keep list"! You guys are great.

- Deb Cieply

Very good work and very fast.

- FIORDALIZA VIZCAINO

Thank you for hiring great professionals. Frank Soto was courteous, caring & knowledgeable. He was also trust worthy and provided us with a few honest options. The good old saying "when it rains, it pours" definitely has been our unlucky 2 months, and Frank got to see this firsthand. However with our garage door needing to be repaired or make the decision to replace it was an easier decision thanks to Frank Soto being honest and he allowed us time to discuss the situation privately, we then made a wise decision for the future of our home. We look forward to seeing and having a new garage door. Thank you for high quality service.

- Renee Seay

The technician did an outstanding job explaining the function of the parts and what needed to be done. I would recommend Precision in the future to my friends based on my experience. 5 stars!

- David Lawrence

I was extremely pleased with the recent service received. I placed a call on Saturday afternoon, and was immediately placed in the queue for a service tech to come between 6-8pm on that same day! The technican, Doug, actually contacted me to advise he would be arriving earlier than scheduled! The service provided by Doug was exemplary! He was prompt in resolving this issue and very personable as well. Thank you for making our issue your top priority and for your excellent service!

- John Benchoff

Mr. Garcia was right on time and went right to work. He was very professional and I was very satisfied with his work.

- Louis Capasso

Precision fixed my previous garage door issues.Thanks to the sticker with Precision's tel # I knew who to call this time. My garage door is fixed again.Thank you very much.

- Barbara Szafranska

Thanks to Amazon Local and Precision Garage Door Service, my garage door is operating like new again. Precision is quick, understanding and I am happy with the work provided by technician Mike Boyle. The technician was professional and courteous. After his inspection he discussed the results. If I need garage door service in the future, I will call Precision and request Mike Boyle.

- Fernandez Karen

Very Pleased with Service. Bryan is very knowledgeable of his products. We will call Precision in the future.

- Lee Ryan