Garage Door Repair Reviews in Pinellas County, FL (Page 38)

JERRY gave us an early phone call to alert us of the impending arrival of the Precision Garage Door Team, and to have the garage area clear of cars and obstacles. Upon JERRY and SHERMANS arrival, they were very professional and quick. Once the install was complete JERRY put the garage door “ through it’s paces “ and lubricated it thoroughly, and instructed me on bi-monthly lubrication points of the garage door.

- Raymond Niski

Jason was very knowledgeable about the motor and fixed the light to go off. He was very friendly and patient. Explained how to keep the door lubricated and to watch the sensor lights. Very good employee.

- Kathleen Kingsland

quick response repairman Thomas was excellent, complete, and explained the details well

- Patrick Wilson

I have used Precision over 10 years for my garage door needs. Just recently had to have the motor and belt replaced. Tech arrived on time of appointment. It was determined could repair the old motor but be so expensive decided to go with a new motor. He replaced the motor, belt, railing, sensiors, and door panel in less than hour and half. He was very knowledgeable and experience how to put in the new parts. I was as pleased with their work this time as I have been in the past. I would highly recommend them. Also another plus they carry the parts needed on the truck so able to get it fixed the same day.

- Richard Lockhart

We had a serviceman come out to replace our garage door opener about 4 yrs ago, and he was very polite and professional, Rebecca, the sales rep you sent, was so nice. I felt like I knew her for years. so far its been a great experience

- Howard Buikema

This is a five star company form the beginning to the end. Rebecca from sales was extremely helpful in choosing the right door. Jerry, the installer, was prompt, extremely competent. Answered all my dumb questions with a sense of humor. The only small hiccup in the process was my door was a special order and took longer than I expected to arrive. All in all, I would highly recommend this company for all your garage door needs.

- Gene Smitke

I believe I was charged way too much for what the technician did

- Patricia Hoffman

Thank you for taking the time to speak with me today regarding your feedback. We hope the resolution was satisfactory to you. If you have any further questions or concerns, please give us a call.

Jason was the best very professional and honest got the job done I recommend precision 100%

- Diane Roberto

Staff has always been friendly and professional. Prices are good. I have had several tech on property and every one of them has been outstanding.

- Rick Rivera

I backed into the garage door on Sunday when I left for church. We were not able to close the door. We were so pleased when Chris Johnson was able to put the roller back on the track and the door worked fine again. We had 18year old springs so while he was hear he replaced them. We were so impressed with the service and with Chris.! We would definitely give him and your company a 5 Star rating. Charity and Mike Ganos

- Mike Ganos

Our repair man was excellent. Awesome performance and personality

- Debbie Butler

Your door parts(spring, bearings , belts and motor) will last 7-9 years. I got 9-11 years out of mine because I use white lithium lube on it regularly. When the belt goes, the rest is either worn or about to fail. My door received new springs, bearings, belt and motor. It took one hour to replace. The technicians are very knowledgeable, fast and professional. Once they replace everything, you're good to go for another 7-10 years.

- Damon Schmidt

Great experience called this morning had a technician at my house this afternoon Jimmy Johnson he’s the bomb came in knew exactly what to do to repair it had it done in a matter of minutes quite professional and a nice human being thank you

- Lorraine Anderson (prev owner - thomas wheeler )

Noah was very professional and arrived the same day!

- Phyllis Formosa

Your tech was prompt and courteous and very professional. Would recommend your service to anyone. Thank you.

- Sean Martin

I was very pleased with the service,

- Nancy Coeyman

Very friendly ang great turnaround time.

- Jamey Hill

Excellent service, both by phone and personally!!!!

- Vanena Loray

Very professional work, timely and perfectly repaired ,,,

- John Webb

I had an excellent tech, Kevin C. He went out of his way to install a new motor and provided me with options. As excellent as he was, the customer service was absolutely horrible. I have two homes, and we installed this new door as a safety feature since I often come to this house alone and want to drive right in and close the garage door. I'm a 66 year old woman and feel vulnerable being here alone. When my garage door wouldn't close, my entire house was open to whoever wanted to come in. Two different people at customer service continued to tell me I would have to wait until tomorrow. I explained that my house was wide open and that I could not sleep there exposed, nor could I leave the house wide open and go to my other home. They continued to switch me to other people who told me the same thing. Finally I asked to speak with a manager and pointed out that we went with precision because they provide emergency service. She did manage to find someone, Kevin, who came out within the hour. I spent more than an hour, beginning at 1pm and continuing until 1:50 arguing with customer service that I need it done today. I was very disappointed with the people at customer service, but I do give 5 stars to Kevin C. who was extremely efficient and courteous.

- Nancy Mcdevitt

Five Stars all the way! We came home from vacation to find our spring was broken, the door was too heaving to lift manually and we had two cars stuck in our garage. At noon we called the number on the sticker from a previous service call four years ago and there was a technician at our house by 6:30. The tech was Wesley Allen and he could not have been nicer or more courteous. He explained the process, provided the cost options and the work was done within an hour. The process could not have done any better.

- Brooke & ron Mirenda

I was very pleased with the services I received yesterday. It was definitely a 5 . He determined the problem and replaced the door control and gave me a quick tutorial. I asked if it would be possible to install a back up battery for the door opener. He not only said it was possible but he installed it immediately. Terrific service

- Jean Hasselschwert

My neighbor referred Precision to me. I love my new garage door. Rob West and Justin Scott were professional, friendly , and efficient. I am pleased with the results. They made your company look good. Kudos to the men of the day, they made me happy in Paradise and ready to face the hurricane. ????????????

- Nancy Skanchy

Keith was so nice and informative on how to help maintain our garage door. He was on time and knew right away what the issue was and it was fixed and back to working within 20 minutes. Christian also came out a year ago and installed new springs and other parts and we were very pleased with that job as well. I will always use them for any garage door needs. Highly highly highly recommend them!

- Kayla

HI Jim. Wanted to say thank you to you for being kind enough to take care of me on the recent visit. I really appreciate it. Fortunately, everything is working fine now. Bob and Chris were terrific. 4th time was a charm.

- Jane Zanni

Bob & Spencer did a great job!! They were on time, very courteous and professional. I would definitely recommend Overhead Garage Door for all your needs.

- Tim

We are very pleased with the overall service. The installer showed up, installed a new opener and all is good. Very Professional, courteous, clean: super. Thank you very much! RMS

- Matt Schilleman

Once again Precision did an excellent job. Our technician did an incredible job, was very professional and we are extremely happy with the outcome. Thanks again guys....great job

- Edward Bellamy

We have used Precision Door for over 6 years. Their technicians are extremely knowledgeable and professional and we have not had a technician yet who wasn’t A++!!! We highly recommend Precision...

- Patty Schmitt

Julie Kadlec was very thorough, professional and a pleasure to deal with. Her recommendations were on point. She pointed out available options and was never pushy. I look forward to my door installation!

- Mark Jones