Read what people are saying
about Precision Overhead Garage Door
Precision Overhead Garage Door of Tampa, Clearwater & St Pete Metrohas received 9139 reviews, averaging 4.90 Stars:
Dunedin, FL
Product:
Wesley Chapel, FL
The work itself was great and I would normally give you a 5 star rating but I didn't feel that Wesley was sympathetic about the fact this cost was surprising and at a very bad time for me and my wife. First my wife was told over the phone that the spring replacement was $120 for both springs but then Wesley said that's just for one. So now we were looking at double that amount but then Wesley put the scare in me that if we don't also replace the cables and drums, the cable could snap and cause injury so now the price went up to $440. Keep in mind, I was at work and talking to Wesley via my wife's cell phone so I couldn't judge the condition of the cables myself and make an informed decision so I told him to go ahead with the full repair. As I was trying to share that this cost was going to put a hardship on me and my wife, he made light of that by saying something like "well I have to work too" I did let Wesley know that was a very insensitive comment.
- James
Thank you for taking the time to speak to me. I hope our resolution was satisfactory to you. If you have any further questions or concerns, please let me know.
Product:
Tampa, FL
Craig was the consummate professional. Called ahead so we knew when he would arrive. Troubleshot the problem and recommended replacement. Ours was a very old unit so he performed some much needed work on the door, etc. to make sure we wouldn’t have Followup problems. HIGHLY recommended. We were thoroughly satisfied and would recommend the company to anyone. Craig deserves a raise!
- Vipha Willis
Product:
Plant City, FL
They were very prompt, knowledgeable, courteous and honest. I called this morning and was able to get an appt timeframe of 12 - 4 and Brian arrived at 12. He evaluated my garage door issue and did not try to oversell me on anything that I didn't absolutely need. My springs that were 12 years old quit working so I had new springs and bearings installed. The door works great and is much quieter now. He showed me how to do maintenance to keep things running smoothly. He also went above and beyond and reattached the bottom seal so that it was secure. I highly recommend!!
- Donna Wilcox
Product:
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Brian Harmon was on time and awesome! What an asset to your company.He clearly explained the issues with my garage door and completed the repair professionally. I will recommend your company to my family, friends and clients.
- Carol Daly
Product:
Seminole, FL
Great service and install went smoothly. Highly recommended.
- Eugene Pletcher
Largo, FL
Repair person came the next day, was courteous, efficient, and explained what was wrong and the options for repairing. Repairs only took a short time, and now it operates quietly just like new. Will always use Precision in the future.
- Emma Esheaugh
Product:
New Port Richey, FL
The Service Tech was David Crowe. He did a perfect job installing new parts in my garage door. He told me what he was doing, why he was doing it, and the cost of the job. I was extremely pleased with his work. He even took time to connect my car garage door opener for me. He is an outstanding employee.
- Jack Anderson
Product:
Pinellas Park, FL
Rapid service, very capable repair person (Matt) who explained each step thoroughly. Will recommend to neighbors as the need arises.
- Patrica Stone
New Port Richey, FL
I have a friend who works for Precision, That's the reason I called. My only issue with my invoice are 2 charges that were not told to me when I was given the actual cost of the replacement. My final bill showed charges of $20 for Fuel/Energy surcharge and $33.53 for Shop supplies. Neither of these charges were mentioned prior to installation. That said, the serviceman, David, was very professional and courteous. And went above and beyond to make sure my wife understood how the new device worked. 5 star rating and will recommend to friends.
- Bob Houle
Product:
Saint Petersburg, FL
Fantastic same day service! Chris was a real pro...overall an excellent experience!
- Wendi Ney
Spring Hill, FL
Chad was wonderful and very professional. He took the time to explain things. I appreciated this promptness, as well. Five star rating.
- Kathy Cahill
Product:
Saint Petersburg, FL
I appreciate the work that was done. Everything is working fine. I did not expect the high cost for repair. Thank You
- Edwin Avery
Seminole, FL
Good Morning I was land locked last week and when I called your office in Largo/Clearwater you very kindly sent Andrew out to help me get out of the mess I was in. I wanted to thank you very much and to especially thank Andrew for the professionalism and great job he did on our garage door. Thank you Andrew!!!
- Mary Hodge
Zephyrhills, FL
We had a problem with our garage door slightly raised on one side, Precision was working on a neighbors garage, we went and asked if they could look at our door, they did not hesitate to look and told us that the cables at the side were fraying, they suggested that we got the work done very soon, they did not push for them to do the work, we asked for an estimate and decided to ask when they could carry out the work, they called the office and were able to do the work after they had finished at the neighbors. WOW what great service, Carlos and his colleague were absolutely amazing, very personable and so knowledgeable. I strongly would recommend Precision to anyone having issue with their garage doors etc. Thank you Precision!!
- Bryn Lloyd
Product:
Holiday, FL
John & Tommy were great. Professional, personable & skilled. Door works like a charm! My thanks to both men!!
- Bill Dumeyer
Product:
Field Managers: John Tsangarinos - Field Manager
New Port Richey, FL
Very satisfied. Justin was excellent. He was very thorough and explained everything and gave me options. The job was completed very well and I am very happy. I will use this company again.
- Jennifer Little
Valrico, FL
I would to said your company is 100% top notch which the services men did not mind me asking question which is true education for me to learn which I said thank you. I have did the complete works on my garage doors spring and other items that was require of me to have change or have more problem later on. my rate to Precision is five stars.
- Rafael Perez
Product:
Valrico, FL
My garage door broke on a Sunday morning and the company I have used before isn't open on the weekends. I would have had to leave my garage door open all night if not for the quick response by Precision. They were on site by early afternoon and had the door back working better than it had been before nightfall.
- Kent
Lakeland, FL
Good job
- Beverly Page
Tampa, FL
All I needed was to have the chain restrung to operate the door. Instead, the tech sought to convince me to replace ervery moving part of the system at a cost of several thousand dolloars. I only agreed to replace the main spring and bearings which, even though he agreed he would show me the worn bgearings, he never did. This suggests they did not need replacing, and I now doubt the spring did, either. After receiving an invoice of nearly $900, I regret having agreed to any service. In hindsight believe I was scammed, and will never patronize your company again. The single star is due to the fact the tech showed up on short notice when the dispatcher said he would.
- Ed Golly
Thank you for taking the time to speak to me today about your experience. I'm glad we were able to address your issues and come to a resolution for you. If you have any further questions or concerns, please feel free to call me.
Product:
New Port Richey, FL
We had Precision Overhead Garage Door back in 2004 when the springs needed to be replaced. They lasted 14 years before needing to be replaced again. There was no hassle about coming out on a Saturday or Sunday to fix our garage door. Dave replaced the springs, rollers, and gave us some lub for the door, to apply once a year at a fair price. We will use Precision Overhead Door again.
- Barbera Schneck
Product:
Brandon, FL
Very courteous on time and fantastic job done. Door like new, motor so quiet
- Eileen Heard
Product:
Valrico, FL
i think precision really wants to have satisfied customers. they turned a less than satisfactory situation to a real win. kudos to Andrew Lachance quality control manager. he came on a saturday after i made a call that day. he addressed my concerns and analyze and fix my problem. he was knowledgeable, professional. did a great job in helping me select the equipment to replace my 18 year old failing equipment and did a professional job installing.
- Arnold Bulkenstein
Product:
Clearwater, FL
We are so very pleased with our service we received from your service technician. He explained the issues necessary and the service options also available. Price for the service was very fair and reasonable.
- Harold Timm
Tarpon Springs, FL
I had trouble with my garage door, I call precision because you guys install the door 6-7 years ago, the guy's who came over was very professional and they did excellent job !!
- Anastasis Pantis
Palm Harbor, FL
Matt Leto represented Precision with knowledge and great customer service. He explained my problem without making me feel that I had to make a decision immediately. He was quick and efficient!
- Margret Lett
Product:
Lakeland, FL
Team was great, mission accomplished! I was able to easily and quickly schedule an appointment and get them out after the limited-feature builder-grade Opener failed (again). They had inventory and installed a new smart Opener very quickly. They fixed all the noise coming from the door and adjusted the tension in the springs. Door is quite and works like a charm! Great service and very professional team, thanks!
- PW
Product:
Clearwater, FL
Chris was very efficient and thorough. He explained all products well and all works well now.
- Mary Nystrom
Product:
Pinellas Park, FL
Quick response, very professional, i would recommend
- Hoa Nguyen
Product:
This gentleman was the best
- Gerald Trefsgec