Read what people are saying
about Precision Overhead Garage Door
Precision Overhead Garage Door of Tampa, Clearwater & St Pete Metrohas received 93 reviews, averaging 1.00 Stars:
Tampa, FL
Thank you for taking the time to speak to me today about your experience. I'm glad we were able to address your issues and come to a resolution for you. If you have any further questions or concerns, please feel free to call me.
Product:
Lakeland, FL
We had called for service on our garage door as there was something wrong with the electrical circuit or the door safety sensor that only allowed us to close the door from the main button and not the remotes. The technician that came told us we needed new springs, new rollers and a new circuit board-essentially a whole new system to the tune of $1600!!! Fortunately, we thanked him for his estimate and told him we would call back if we were interested in his services. He didn't even do a tune up on the system as he said it was not possible! Our next door neighbor saw that the technician was there and came over after he left . He identified the problem and fixed the sensor within minutes to allow for the door to work again properly!!! Unfortunately we can NOT recommend this company!
- Pat Coughlin
Thank you for your feedback. We have been trying to reach you regarding this. Please give us a call at (727) 524-0001 so we can see what we can do to make your experience better.
Lutz, FL
Late for oppointment. By two houes way over priced by hunderds a friend has the service done foe $150.00. Your salesman starts me out at $480.00.. Real fair pricing, never again...
- Robert Semple
Plant City, FL
Way too expensive!!! Charged $90.00 for a $5.00 part and $60.00 for a $10.00 part. The tech was here at the house for about 35 minutes and ten of that was talking with me. Total price gouging. This is my second time using them and my last.
- Phillip Galluzzo
Land O' Lakes, FL
New Years Day our garage door broke and needed quick repairs. Called Precision and they did do a great job on getting a technician out. We asked for a quote first. After 15 minutes were given an astronomical figure to fix the door. Add said no extra charge for holidays. Technician said there was no extra charge for coming out that day. Then added to the extreme high cost that he could not fix the garage door opener because it was too damaged. Needed a new one. We told him to hold off. Then we got hit with a $49.95 charge for coming out for an estimate ( which they did later refund). We immediately searched out their competitors for other estimates. Next person that came out gave us a quote that was over $400 less, plus he said our garage door was not damaged and hooked us up for free. Precision had a special on their website saying that a new double garage door would cost $800. That’s not what our technician quoted. Try 800 x 3 !! We felt misled and the attempt of being taken advantage of. I would not recommend Precision for people who are under a budget. If you’re rich, go ahead. I don’t know the quality of their work so I can’t comment on that.
- Dave Dawson
Tampa, FL
He was nice, polite and honest. I would highly recommend your company . Definitely worth 5 stars.
- Ann Quandt
Lutz, FL
1, because there is no "0" as a choice! We have a warranty and they said that we can't get our door fixed because of "misuse". The door is not balanced and now is our fault that is broken. It's being working perfectly since we moved on October. Then, when we called to have our questions answered, the customer services representative hang up on me. My wife called and the representative spoke over her, was rude and very mean. Wanted to speak with a manager and after few tries,y wife got in touch with one, to just tell her that they will address the customer service representative with "coaching". And "sorry" we can't fix your door unless you pay for balancing, all the parts and services out of your pocket because your warranty doesn't cover "it". More than $600.00. Really!!!! No, no and no. That is not right. Fraud!
- Omar Lopez
Clearwater, FL
I did NOT choose Precision. Rep was great. BUT over 2X as expensive as most others. AND Precision wanted to use a chain system. Others used a belt which Precision said was more expensive? So Precision chain was 2X as expensive as a belt driven one from other company. AND warranty was either 2 or 5 years with Precision. Other company LIFETIME
- Anonymous
We would like to address this issue, if you could please contact the office at your earliest convenience we would like to discuss this with you. Thank you.
Product:
Clearwater Beach, FL
Didn't have the wall button for my old motor. Had to go with a different kind. At least it works.
- Lonny E
Brandon, FL
Couldn't install my door the same day. Had to get a permit.
- Shawn H
Gulfport, FL
My light was out on my motor and they don't do replacement bulbs!
- Matt W
Saint Petersburg, FL
Had to have them come back out to program my car.
- Mike A
San Antonio, FL
Couldn't get my door installed the same day. Once the permit got posted they did a great job, just inconvenient.
- Damion H
Gulfport, FL
The tech was great, wasn't able to program my car cause it was in the shop.
- S Hayes
Gibsonton, FL
Couldn't give me tech support over the phone to program my remotes. Had to schedule an appointment. Everything's working now.
- Matt S
Lake Wales, FL
They don't service my area anymore, had to contact another company.
- Shane V
Treasure Island, FL
Had to have the tech come back out to reprogram my motor.
- James V
Fort Meade, FL
Couldn't come out the same day to repair my genie motor, had to have part on truck. Did get it fixed the next day.
- Emma S
Tampa, FL
Couldn't program my old motor with the remotes I got. Had to get new remotes. Works fine now.
- Sara R
Zephyrhills, FL
Couldn't repair my motor, had to get a new one.
- Darren J
Seffner, FL
Didn't have a part for my motor, had to have them come back out to replace it.
- Josh Z
Brandon, FL
They don't do wood doors.
- Daniel Hayes
Holiday, FL
They wouldn't send a technician out to replace my burnt out lightbulb.
- S. Parker
Zephyrhills, FL
Was told to call a carpenter because they don't replace wood panels.
- Frank P
Dover, FL
Wanted my safety eyes removed, said they couldn't do it.
- Mindy P
Lutz, FL
Couldn't come out right away, came later in the day, was inconvenient.
- R Vota
Brooksville, FL
Didn't bring a lightbulb, had to run out to get one.
- Hazel S
Zephyrhills, FL
Happy with the service and the technician but the motor opens the door too slow.
- Andrew W
Clearwater, FL
Tech was late. Apologized but it was inconvenient.
- Bill Noble
Valrico, FL
Couldn't replace my LED wall button with a new one, they don't make it anymore.
- Sam W
All I needed was to have the chain restrung to operate the door. Instead, the tech sought to convince me to replace ervery moving part of the system at a cost of several thousand dolloars. I only agreed to replace the main spring and bearings which, even though he agreed he would show me the worn bgearings, he never did. This suggests they did not need replacing, and I now doubt the spring did, either. After receiving an invoice of nearly $900, I regret having agreed to any service. In hindsight believe I was scammed, and will never patronize your company again. The single star is due to the fact the tech showed up on short notice when the dispatcher said he would.
- Ed Golly