Read what people are saying
about Precision Overhead Garage Door in:
Clearwater, FL
Precision Overhead Garage Door of Tampa, Clearwater & St Pete Metrohas received 1181 reviews, averaging 4.93 Stars:
Clearwater, FL
Product:
Clearwater, FL
service was prompt and technicians were very professional. Have used precision a couple of times previously and would consider using them again... would have to weigh my displeasure with the sneaky billing. I was quoted $360.00, but was charged $405.00. I thought perhaps tax, but on $360 that would only amount to a touch over $25.00 or a bill of roughly 385. Low and behold My invoice included $25.00 for "shop supplies" and get this - an additional $20.00 for FUEL SURCHARGE! Why shop supplies aren't included in the price quoted I am not sure other than to make the price sound better than it is. Absolutely no reason to charge 20 bucks for your gas! Cost of doing business - if you expect your customers to pay for your gas, roll it into the price quoted. And anyhow 20 bucks seems rather high.These type of sneaky pricing games leaves a bad impression likely to cost you business. Whats next, "warehouse fee" or possibly employees healthcare tax? The more I think about it the more I think I'll choose another company next time.
- Bill Korte
Clearwater, FL
I called Precision for a noisy garage door. The staff who answered and scheduled was pleasant. She scheduled a technician within hours. Matt was excellent. He was able to immediately diagnose the problem as being caused by paint stuck between the door panels. Matt was patient and thorough. Overall, outstanding service.
- Rajeev
Clearwater, FL
Good Price and Service.
- John Costanza
Clearwater, FL
We are so very pleased with our service we received from your service technician. He explained the issues necessary and the service options also available. Price for the service was very fair and reasonable.
- Harold Timm
Clearwater, FL
Chris was very efficient and thorough. He explained all products well and all works well now.
- Mary Nystrom
Product:
Clearwater, FL
Cable on one side of garage door broke causing door to drop on one side and jam. Service man responded within about an hour on a weekend day. He was friendly and courteous and completed his repairs in about 1-1/2 hours. He replaced the cables and reset the door and it is working well. I am happy with his work and how quickly he responded but I feel that $512.00 was extremely high. I will not use Precision again.
- Dan Davis
Thank you for taking the time to provide your feedback. We have been trying to reach you regarding your feedback, if you could please call Danielle at our Clearwater Administrative office so we can see what we can do to make your experience better. You may reach me at (727) 524-0001. Thank you.
Clearwater, FL
The response was quick and service performed very efficiently. The technician was very vourteous and knowledgeable
- Steven and irene Losonczy
Product:
Clearwater, FL
Rebecca was an awesome sales person. The technicians were on time and extremely professional. My only issue was the office staff. The technicians had to come back to install 1 small piece on my garage door, they said it would take maybe 10-15 minutes. When the piece came in the office called to set up the appointment and gave me a 4 hour window for the installation, that was ridiculous! Really??? I told her that was not acceptable then she gave me a 1 hour window and a 15-30 minute call ahead. That's what kept me from giving this company a 5!! Outside of her everything else was exceptional!
- Julie Daniels
Clearwater, FL
New door, new opener, new rails, new controllers. All installed in less than 4-hrs and all working as advertised. Well done.
- William Kran
Product:
Installers: Jason Templin
Clearwater, FL
Super courteous and funny. Kept a good conversation and work pace at the same time. My daughter and I have been using them for over 10 years. Always quick to respond to our calls the same day.
- John Kamuda
Product:
Repair Technicians: Mike Fanning
Clearwater, FL
Dallas was awesome!! Responded quick, fair price, great overall customer service and fast. Very much appreciated.
- Tonya Defrain
Product:
Clearwater, FL
Bryan Stewart did an amazing job replacing my logic board in my Liftmaster opener. He went over an beyond my expectations and came out on Sunday (the 12th) to get us back up and running. You guys are the best.
- Dana Tallman
Clearwater, FL
Precision originally was called to replace a spring. Matt did a great job. However, he noticed the end plate bearings needed to be replaced. The door was already apart and the end plate bearings took only 5 minutes to replace. They charged $180 to replace the end plate bearings, in addition to the labor for the springs. The end plate bearings only cost about $15/pair retail.
- Michael Sabau
Thank you for taking the time to speak with me. We hope the resolution was acceptable for you. If you have any further questions or concerns, please call us at your earliest convenience. Thank you.
Clearwater, FL
Your technician was wonderful he fixed our problem
- Trevor Davis
Clearwater, FL
Once again a great job! Always on time and professional.
- Michael Cimarik
Product:
Clearwater, FL
Great job done by all! Door looks great and operates very quiet.
- Brian Courtney
Clearwater, FL
Fair, prompt and courteous
- Rick Claxton
Clearwater, FL
I needed to have my garage door fixed quickly so I could get my car out of the garage. I found the service to be excellent. The technician was very professional and explained the repair options and allowed me to choose what I wanted done. Repairs done quickly and garage was left near and tidy.
- Merrilee Albright
Product:
Clearwater, FL
Very happy with new garage door opener. Brian Harmon was truly professional, explained what was wrong with old opener and my options going forward. Would recommend you to my friends. Advertising had something to do with choosing your company but not a lot. But on a scale of 1 to 5 I would give your company a 5 as of now.
- John Palmer
Product:
Clearwater, FL
Would recommend to anyone who asks.
- Cathy Marsh
Product:
Clearwater, FL
All of your employees are wonderful they are very polite and helpful. Your product is excellent. Thank you, Dolores Davis.
- Dolores Davis
Clearwater, FL
Technician answered all our questions with understandable answers. Repaired and fortified garage door. He corrected the problems in a timely manner. He was very respectful, patient and courteous.
- Maureen Oconnell
Clearwater, FL
In 2009 my son purchased a hurricane door from Precision and recommended I use the company to purchase mine which I did. What a good decision I made to follow his advice!! I have called back a couple of times for service, change remote and always get good, quick, service. This week my door wouldn't stay down, about 2:45 PM I called Precision to see when they could come out, I was amazed to be given a time of 3-7 PM, same day. Tim came approx 4 PM and had to replace the opener, I was even more amazed it was covered under the warranty!!! No charge!!! I cannot say enough about their service, employees, quality and willingness to make that service call the same day and to make sure I'm satisfied. Tim installed the new opener, programmed it and explained the new technology within the hour, I believe, he was very courteous, efficient and professional. Precision does just what they say on TV, they are amazing!!
- Betty Hayes
Product:
Clearwater, FL
We've always had excellent service and "honest assessments" from Precision for older garage door installations needing some updates and/or repair. This last upgrade was the BEST as I thought we would have to replace the door but it was only the springs and opening devices that needed attention. The noise level reduced by 80% and it now sounds perfect! I trust their service team and they are on-time and professional. Highly recommend them to others!
- Derek Hitchman
Product:
Clearwater, FL
New garage door looks great. Install too. Hopefully, it will never be tested to its max wind speed. Great job, thx.
- Mike Campanella
Clearwater, FL
Prompt, courteous, professional and competent. Can't say enough good things about this company. Thank you - we appreciate the work well done.
- David Molhem
Product:
Clearwater, FL
We needed our garage door repaired and it was nice being able to call and get a repair person on the weekend without having any extra charges. Wesley Allen was the employee sent and he was very professional and fixed the multiple problems with ease.
- Laura Tobe
Product:
Clearwater, FL
It was a job well done! Would recommend them to all my friends.
- Dianne Tilney
Product:
Clearwater, FL
Thank you and your staff for the professional way they handled my new garage door installation. A company that does what they promised and does it right the first time is a pleasure to deal with.
- Tom Ziegler
Product:
Wesley was very nice,but I feel that I was over charged. I called for a tune up at 59.95 and ended up paying 249.00. He put new rollers in at 22.00 a piece. He said that they come in packages of ten. That I knew. But, I was not expecting to be charged 220.00 for rollers that you can get for 16.00 to 25.00 dollars for a package of ten. I know that they are not the quality that were in there previously. He was very surprised that I had all of my original paper work from when the door was installed. I will say that the door does run a lot smoother and is not as noisy but,I feel that I was charged 200.00 dollars in labor. That's crazy!!
- Catherine Bishop