Read what people are saying
about Precision Overhead Garage Door
Precision Overhead Garage Door of Tampa, Clearwater & St Pete Metrohas received 9136 reviews, averaging 4.90 Stars:
Palm Harbor, FL
Product:
New Port Richey, FL
Thank you Precision Door for partnering with JOY FM; this partnership led me to engaging with your firm for an estimate on new doors, motors, etc. Both representatives of Precision Door that visited my home were professional, thorough, courteous and did NOT rush or pressure me... Thank you again. You've earned my business and I will refer you all to others. Be blessed, Chris
- Chris Lineman
Product:
New Port Richey, FL
Exellent and quick service. Reasonable price. I will recommend to my families and friends.
- Andy and tiffany Le
Product:
Spring Hill, FL
I had called to arrange for an estimate to have a garage door opener install. A technician arrived and provided me with an estimate that had 2 choices with prices. Me then ask me which one would I like to have done. I said I wasn't sure at the moment can you email me the estimate since it was on his iPad. He then attempted to coerce me to have the job done immediately. I told him I was getting estimates and would review them and make my choice. You still tried to talk me into doing it now and then proceeded to say that there would be a $75 charge for the estimate. When I spoke to their office personnel no mention was ever made that there would be a charged to come out to do an estimate. I had two other estimates free of charge and both were substantially cheaper for the same work. The technician then said he had to call his boss and tell him I refuse to pay the $75. He then told me that it would be tacked on if I took the job. He then sent me the email and left. I then looked up their company and noticed that they do have a service fee of $29.99 and a fuel charge of $20 when they come out for a service call if they do no work. That total was $49.95 not $75. I firmly believe that your technician was upset that he went out of his way to do an estimate and wasn't able to do the work so he wasted his time. My understanding that that's part of the job is to give free estimates. All companies do but apparently your company does not. Do not have them come out to do an estimate as they will try to coerce you to have it done right away. Their price was $3,000 and the other two quotes were for under $2,000 for the same work.
- Sal Casciotta
Thank you for taking the time to speak with me today regarding your experience. We are thankful you gave us the opportunity to make things right. If you have any questions or concerns in the future feel free to reach out to me directly :)
The owner, Jim Rapp, responded really quickly to my comments about the poor experience I received. He insisted on sending out his supervisor of technicians, Bob Blanchette, along with Chris the technician that was out the first time to install the garage door opener at no charge. At first I was very reluctant but he insisted and it actually took me a bit to relent as I do not and was not looking to get something for nothing. I offered to at least pay half the cost which they still insisted they will not take. I actually had a lengthy conversation with Jim and then Bob let them know I really did not want the job for free but they continuously refused and said no. I happen to own a small landscaping business in Spring Hill and have gone on numerous estimates over the past 20 years and know how to handle sometimes difficult situations with a disgruntled customer so I will just simply say Jim and his company are extremely dedicated to making sure everyone of their customers are completely satisfied and will do everything and anything to uphold the reputation of their company. I'm extremely appreciative that they installed a $4,000 state-of-the-art top of the line garage door opening system replacing numerous 30 plus year old parts and were extremely professional and efficient in doing the work. Thanks again Jim and Chris and accept my apology for my previous comments about my experience.
Largo, FL
The tech was efficient and knowledgeable
- Atul Jobanputra
Product:
Repair Technicians: Noah Geer
Clearwater, FL
We were very pleased with our service from Precision Garage door today. Robert C. was respectful and knowledgeable in the servicing of our garage door system needs. He made sure that we were satisfied with the work that was done.
- Marsha Collins
Product:
Apollo Beach, FL
We were having issues with our door opening buy it self and or immediately opening as soon as it closed. Very strange. Mike came out exactly when he was scheduled to diagnosed the problem we needed to have the springs changed from cheap ones installed by the builder problem solved in less than 2 hours awesome service
- Kerry and Laurie Carpenter
New Port Richey, FL
Service was great! Came before appointment and finished in less than a hour. Highly recommend this company!
- Ronald Zeigler
Tampa, FL
Very pleased. Work done quickly. Repairman very nice.
- Martha Thomas
Product:
Spring Hill, FL
I was very impressed with the professionalism of your Company Chris was kind and respectful and courteous that you showed me and my wife we are happy that we find a good garage door company. Thank you Ed,jade,
- Edwin & jade Cano
Largo, FL
Serviced quickly and did a great job.
- Julie Mauldin
,
Excellent service and follow through on our warranty!
- Melanie Rhodes
Palm Harbor, FL
We had previous great quality service when we had a new garage door installed a couple of years ago. Our door opener needed replacing several years later so we called Precision and received exemplary service and install. If you want quality, good service and excellent staff who are confident and just really nice , call Precision.
- Holly
Product:
Lutz, FL
A good company to deal with but $330 to do this job is overpriced.
- Lyle Korpi
Thank you for taking the time to speak with me today regarding your experience. We are thankful you gave us the opportunity to make things right. If you have any questions or concerns in the future feel free to reach out to me directly :)
After my review, I received a call to discuss my experience. I had a great conversation with Alex and we agreed on a credit which was immediately applied to my bill. Thank you Precision!
Palm Harbor, FL
THE TECH ASSIGNED ARRIVED ON TIME; EXPLAINED WHAT COULD BE USED FOR A REPLACEMENT OPENER, INSTALLED THE UNIT IN THE TIME AS ESTIMATED AND EXPLAINED THE COMPLETE OPERATION!! EXCELLENT.
- David Green
Product:
Lakeland, FL
I called Precision because of family reference and TV commercial about having parts usually available on the repair trucks. Was pleasantly surprised when told there would not be an additional charge for Sunday repair. Technician was prompt, courteous and professional. Replacement opener was installed in less than two hours. I am a very satisfied customer.
- Janet
Product:
Saint Petersburg, FL
Always professional, on time and clean up after themselves. Second time I’ve used precision and I felt that they have been very thorough.
- Ty and jamie Joslyn
Saint Petersburg, FL
The technician arrived on time and explained everything that was necessary for my job before doing any work. He also explained the different spring system options and opener motor options available. The work transformed my old, rusty, out of balance garage door into a perfectly smooth automatic door. Thank you for a fantastic job.
- Raymond Proetto
Product:
Seminole, FL
We were so pleased with everything from our phone call to Customer Service (very pleasant and accommodating), the same day service, to their Service Technician (who always has a good attitude, able to assess the problem and fix it quickly), We are impressed!
- Mary Silverson
Lakeland, FL
The reason I chose Precision is because I called the them a while back to replace the big spring and replace rollers with new ones. They did such and good job and was quick, I decided to use them again. The gentleman put a Precision sticker on inside of door and got phone number when door would not close last night! When I call for service today ( Sunday ) I ask operator to make sure service man had a new opener. He replace it and works great. K.Morris
- K. Morris
Product:
Apollo Beach, FL
Fast and good service.
- Joel Chitwood
Seminole, FL
We called about broken springs and possibly a new garage door at 10 am and Joshua was able to come before the scheduled appointment and fixed the springs in a heart beat and we got a great price too. When asking him about the door he said it could last a bit longer, no need to exchange it now. We really appreciate his honesty and for giving us a price that we will have to face and can save up for for now.
- Susan Burrell
Hudson, FL
I have been very happy with the service. Today Cody Johnson replaced the springs and the rest. He explained it all and he was a pleasure to do business with!
- Jackie Roberts
Product:
Plant City, FL
Great company, came out within 24 hours. Travis was wonderful, very polite and professional. Explained to us what we needed and what options would be best for us. Highly recommend this company.
- Eileen Sweney
New Port Richey, FL
Not sure it seems $424 for 30 minutes of work and replacing rollers seems a little pricey, have been using precision for 20+ years on my property and others I maintain.
- Roy Fizell
Thank you for taking the time to speak with me today regarding your experience. We are thank full you gave us the opportunity to make things right. If you have any questions or concerns in the future feel free to reach out to me directly :)
Thanks for the follow-up call I now have a better understanding of what's involved in the repair job.
Tampa, FL
We are repeat customers. Always very happy with the service. The work is excellent. The repairmen are prompt and courteous and do a great job.
- Livia Oetinger
Lakeland, FL
Very personable, very knowledgeable,, very thorough, very fair,, and very trustworthy. Highly recommended. We called b/c opener wasn't opening the door. When James tried it ans it opened! Upon inspection he pointed out some deficiencies with our 30 year old door and 15 yo opener. We decided to replace everything. It was completely our decision. He didn't pressure us at all. Very satisfied.
- Harriet Douglass
Auburndale, FL
Same day service was great. Quick and knowledgeable technician who told me what needed to be done and then gave me options to choose good, better, best. Thank you Chris for a good thorough job.
- Barbara Hinegardner
Largo, FL
Chris Pennegar . He called prior to arrival always a plus. He was professional fast and did a 5 start job. A valued employee. You now have me a customer for life. Bob Mckenna.
- Bob Mckenna
Riverview, FL
very satisfied with the prompt service. issue was resolved same day i placed the call. Was given a late appointment, but they called me when an earlier time was available.The technician ,Logan, was very knowledgeable about what he was doing,was friendly and respectable and kept me informed all the way. I would definetely recomend Precision Garage.
- Luz Fernandez
Product:
Brian and his helper were professional. Brian extremely knowledgeable, explained everything in detail. Excellent! Couldn’t have asked for a better representative since Brian is the best! Sal and Addie Spicuzza
- Sal and addie Spicuzza