Read what people are saying
about Precision Garage Door Service

Very quick and professional. Employee found a code violation involving springs and installed safety solution.

- John Miller

Called on Sunday and a technician was here Monday, ???? in 2018! Dave the technician was excellent and did a great job of not only the installation but in communicating how it all works!

- Jeff Wisell

David was a pleasure to work with. He called 15 minutes prior to arrival and was pleasant and professional throughout the service call. He explained the problem and the potential solutions giving options but not pushing with a "hard sell" approach. I felt confident that he was being straight forward about the problem and solutions. I would strongly recommend Precision Overhead.

- Laura Wonder

Chad Donovan exceeded all expectations Professional, courteous, efficient, knowledgeable - all around great guy I Have used Precision in past and plan you use in future

- Luis Perez

Wesley was very nice,but I feel that I was over charged. I called for a tune up at 59.95 and ended up paying 249.00. He put new rollers in at 22.00 a piece. He said that they come in packages of ten. That I knew. But, I was not expecting to be charged 220.00 for rollers that you can get for 16.00 to 25.00 dollars for a package of ten. I know that they are not the quality that were in there previously. He was very surprised that I had all of my original paper work from when the door was installed. I will say that the door does run a lot smoother and is not as noisy but,I feel that I was charged 200.00 dollars in labor. That's crazy!!

- Catherine Bishop

Brian was great! This is my second occasion to call Precision because of an unexpected emergency, both times after hours. I highly recommend your company and thank you for your professional staff

- John Fasick

John was at our house on a Sunday within a couple hours after we called. He was friendly with a great attitude. He showed exactly what needed to be done and got it done quickly. Thank you John!

- Todd Anderson

Chris did a great job. Explained everything, pleasant, courteous and efficient. Definitely recommend

- Marietta Buffa

Fast and courteous service. I would recommend them to everyone.

- Dj Mulqueen

Appointment was made and on time. Technician was polite. Seemed to have no idea what the problem was initially. Asked lots of questions as to wether I'd spoken to other repair companies. Came back after investigating and said it was a broken spring. I couldn't believe I'd never noticed it split in two before, much less a trained technician! Said it was $540 for springs that work and $240 plus tax for another part I needed. Presented it in a trained sales technique I should never have fallen for. I thought it was high, but didn't know and wanted to get it done so said yes. I looked up what it really should have cost ( $200-$300) I paid $760 after a 'coupon' he applied when I said I was paying way too much. I was totally ripped off by your company!....More fool me, but I will definitely not use you again or recommend you.....unless the extremely expensive springs under a 5 yr warranty break?

- Jeff Fuller

Thank you for taking the time to speak to me today. I'm glad we were able to come up with a satisfactory resolution for you. If you have any further questions, please feel free to call me.

Saturday, 1 Dec 2018, Tommy was a excellent worker and is very professional, and did everything by the book. excellent workmanship.

- Lois Hamilton

service was prompt and technicians were very professional. Have used precision a couple of times previously and would consider using them again... would have to weigh my displeasure with the sneaky billing. I was quoted $360.00, but was charged $405.00. I thought perhaps tax, but on $360 that would only amount to a touch over $25.00 or a bill of roughly 385. Low and behold My invoice included $25.00 for "shop supplies" and get this - an additional $20.00 for FUEL SURCHARGE! Why shop supplies aren't included in the price quoted I am not sure other than to make the price sound better than it is. Absolutely no reason to charge 20 bucks for your gas! Cost of doing business - if you expect your customers to pay for your gas, roll it into the price quoted. And anyhow 20 bucks seems rather high.These type of sneaky pricing games leaves a bad impression likely to cost you business. Whats next, "warehouse fee" or possibly employees healthcare tax? The more I think about it the more I think I'll choose another company next time.

- Bill Korte

I heard the advertisement for Precision on the Joy FM so I knew when I have a problem in the future,that's who I'd call. Today was the day I needed Precision and they came through... my springs broke and they provided same day service, quick, professional service at a fair price... I will definitely call again when I need their services again!! I will recommend them to my friends and family!

- Eleanor Harden

Excelente service!!!

- Neida Guerra

Came quickly and looked over our old system and in addition to fixing the broken piece has it all working like new!

- Maxine Beach

Your response to my garage door problem was very prompt, and by a very fine technician, Jose Rosario. Work done quickly and well.

- Mary Prenderghast

I've been pleased with Precision. The technician (Carlos) is really professional and straightforward, calls ahead and is on time and friendly.

- Kathy G

Thanks to the precision team for coming quickly to repair our garage door. The repair tech was professional and friendly. I would recommend them for your repair job.

- Grady Terrell

Arrived on time. Explained needed work and cost. Performed repair to our satisfaction. Have used before, will use again!

- David Beaulieu

I would give your company and your technician a 5. I had to have a new motor put in. The tech went to purchase a switch for me as the original one was installed properly. Then he spent about an hour installing a new garage door opener. He was very efficient and friendly. I have to say, I had called Banco Doors about a year ago to install a new door opener, and they were not only unfriendly, but they never bothered to come out or call me about installing the door. I am very pleased with your company.

- Patricia Polk

We needed to have springs and other major parts replaced. The technician was very knowledgeable and helpful. Brian fully explained the whole process and even showed me where the problems were!

- Heather Kuriga

Wonderful experience! Out of our 43 condo units a total of nine have already chosen to install Precision Garage Doors. The word spread fast regarding just how great these doors were. The installation was done very professionally and we are very pleased with the overall experience.

- Rupert Bowron

Our repair man Chris was very friendly, courteous and helpful to us and made the necessary repairs in a timely manner. His efforts, friendliness and knowledge are exemplary to all. Our problem was fixed in less than 4 hours from our initial call. That was great!!!

- Leo Hahn

Technician was efficient and very professional. This was our first service by Precision. I would recommend them for your overhead garage door needs.

- Mel J

I've dealt with your firm for years and have had excellent service. Immediate service to fix the door problem (not waiting around ) excellent employees (they know what they're doing) and never had any regrets on the parts or service.

- Suzanne Hess

this was a warranty visit: We had a new Opener installed a few months ago. Over the past few weeks we noticed the Opener was getting a little noisy. I called for an inspection and our service tech John, was dispatched and took care of the situation. He inspected the motor and applied lubrication in a few places and now the Opener appears like new again. John had performed the original installation, is very professional and provided the required service to our satisfaction.

- John Papa

Thank you Precision for another great service, This is the second house I have had you replace the garage door drive units in and can't believe how quiet the belt driven units are compared to the worm screws.Your technician, Arnold Simpson, was very efficient and knew all parts of the job,including reprogramming the opener in my car. Both times I have had excellent service and had no issues with the doors in 4 years that I owned the previous house.

- Tom Kiernan

the tech you sent out was very professional and I want to let you know that if we have a problem in the future I would request Arnold Simpson be sent out to fix the garage door. He represented your company as t was his own

- Harry Forsyth

I was very impressed with the professionalism and amount of knowledge of the technician, Keith Allen. He was thorough about issues and solution options. He did the repair in a timely manner. Would recommend the company and tech to others.

- Cindy Dunne

Very impressed with customer service and my technician, Mat. The repair was efficiently and professionally accomplished. Mat was courteous, pleasant, and technically excellent. Very pleased with the entire process today. Will use your company again.

- Richard Silver